Housekeeping was very efficient but a little weird- they removed the toothbrush and toothpaste every day and we had to open a new packet. It was not always easy to get service at the pool, and even when we got some it was a little slow. Water was not provided.

Great location, the spa was excellent. The food was very tasty. Boutique style and not too commercial. Complimentary mango sorbet given out at the pool. Nice environment and food variety at breakfast.

Stayed in August 2025

Everything was fabulous, we couldn't fault the place.

Our whole stay at La Veranda was brilliant. the staff, the facilities, the location, the restaurant, the service (and the cocktails). We were so well taken care of during our stay and made many friends with staff. The resort have daily activities for the guests and a few additional perks for extended stay guests. We would highly recomend this resort to vacation at.

Stayed in August 2025

Nothing

Lush garden , French colonial charm , private beach

Stayed in July 2025

The breakfast was too expensive- we ate in the Bagels and eggs restaurant up the road ….

Beautiful grounds - lovely staff - super !!

Stayed in July 2025

Nothing.

Our stay at the property was so personalized from start to finish. The staff were wonderful—friendly, attentive, and always ready to help. The facilities were fantastic, with plenty of activities to keep guests entertained throughout the day, making every visit feel fresh and fun. One of my favorite spots was the private beach, which offered a peaceful and relaxing escape. The food and drinks were delicious, and the rooms were spacious and comfortable. The property overall is quite stunning, smaller but bespoke (so refreshing than the bigger chain hotels that all look and feel same). The spa experience was great and therapists are really good. I will stay here again if am in the island next step.

Stayed in July 2025

This place was beautiful, clean and relaxing. The staff were highly attentive.

Stayed in June 2025

Nothing

The staff at La Verandah are exceptional. Friendly and attentive. The rooms are gorgeous and the main house with lounge and restaurant is very beautiful. The food was delicious. The pool area is very inviting and relaxing. The yoga class was fantastic, great teacher and space.

Stayed in June 2025

Everything. The customer service here is 2nd to none. An excellent choice for deconpressing at the end of your Vietnam holiday.

Stayed in June 2025

power point not at table top level

resort feel

Stayed in March 2025

Nothing. It was all great

We loved it. Staff were friendly and helpful. Beach and pool were great. We loved our room.Enjoyed listening to the singers in the evening.

Stayed in May 2025

Not much at all.

Wonderful choice of breakfasts. Fell in love with pineapple jam and coconut yogurt, and the asian elements complimented European food perfectly. The sumptuous colonial style hotel is set in a jungle of vegetation with a perfect swimming pool and just metres away from a beautiful unspoilt beach. Staff were always wanting to help in a friendly manner. Bedroom was very comfortable and large.

Stayed in May 2025

Everything was perfect!

From the welcome drink and service we received when we arrived to the farewell gift when we left, we have been in awe of La Veranda and cannot wait to return. All staff were outstanding and special mention to Guest Relations Manager Sam who was an absolute superstar and also to trainee Megan, Cara and Sunny who warmly greeted us every morning at breakfast. The hotel and grounds are beautiful with a stunning private beach. The rooms are traditional, well sized and cleaned immaculately every day, Staying at La Veranda really was the highlight of our trip to Phu Quoc. You are treated like family and not just a number like big chain resorts. The breakfast is both buffet with al a carte menu. All food is served fresh and well presented. It was truly faultless on all levels and all staff are an absolute credit to management. Thank you La veranda for making our holiday so memorable.

Stayed in May 2025

Not the best beach but that’s partly down to the time year, having said that the resort has put on a free shuttle to Sao Beach which is postcard.

A genuine 5 star experience, first the staff from Sam our guest services manager to the every other person who looked after us, fantastic thanks team. The resort is spotless and the gardens magic, I think a heap of work but it’s so relaxed it looks and feels great. Would highly recommend to anyone looking for a proper grown-up hotel resort.

Stayed in May 2025

Nothing

We had a wonderful time at this beautiful hotel and hope we will return in future. We loved the style of the house, and our room. The staff were delightful and always happy to help or chat. Breakfast was tasty and varied. Dinners at The Pepper Tree were delicious and well worth making a reservation for. The pool and the beach were very relaxing and well kept.

Stayed in May 2025

The staff were particularly helpful, especially Sam who found a Grab taxi for us to get to the airport on Liberation Day when none appeared to be available.

This is a remarkably tranquil hotel with lovely gardens down a fascinating old road just off the and very busy high street which has plenty of shops and restaurants

Stayed in April 2025

This was a truly special experience, we feel very lucky to have had it.

Stayed in April 2025

Our stay at this hotel was absolutely perfect! It felt like stepping into a movie set depicting the luxurious life of the early 19th century, seamlessly blended with all the modern technological conveniences we enjoy today. The atmosphere was truly enchanting, allowing us to fully embrace the feeling of being on vacation and to truly relax. What truly stood out was the exceptional service provided by the staff. They went above and beyond to ensure that every guest, including us, had the best possible experience. Their dedication and attention to detail were remarkable. We felt completely taken care of and could fully immerse ourselves in the relaxing ambiance. We highly recommend this hotel to anyone looking for a unique and unforgettable getaway where they can truly unwind and experience a touch of timeless elegance

Stayed in March 2025

Staff were lovely. Setting was lovely, rooms were lovely.

Stayed in April 2025

Nothing

Beautiful property. Exceeded expectations. Old world class

Stayed in April 2025

They did not check our departure flight before sending us off to airport. We could have relaxed longer in hotel. Our flight is now 3 hours delayed

Good food, cooking class

Stayed in April 2025

Tried hard to think of something they could improve on but can't think of anything.

Everything about our stay was beyond excellent. The staff em went above and beyond to make our stay memorable.

Stayed in April 2025

Bathrooms were a little basic but fine for the price. So loved the general feel of the hotel, I just wished the sea was a little clearer and it didn’t have such grotty next door neighbours. There was a VERY loud bar on one side and what looked like an abandoned nightclub on the other. It’s a beautiful hotel that belongs somewhere else, a real rose amongst thorns. If you’re sensitive about noise (I confess, I am, even hate music around a pool) this is not for you. Also not for young families - our teens are great with board games on rainy days but if you have younger or more active kids I’d suggest a bigger hotel. Great for pool lovers who aren’t fussed about the beach. And the breakfast on the wraparound first floor balcony is gorgeous.

Beautiful building, lovely pool and very friendly and accommodating staff. Fun to be able to walk to the local shops and bars.

Stayed in April 2025

Our room no.102 had at least 7 issues that let it down as a five star hotel. Cracked tiles in the shower and mould on the grouting being the worst two. Breakfast at £25 each is extortionate for Vietnam and beware the spa, a basic 1hr massage starts at £65 whereas across the road Mango Spa did a fantastic 90 min hot stone massage in lovely setting for a quarter of the price.

The grounds and colonial restaurant/bar are beautiful

Stayed in April 2025

A beautiful hotel with lovely, friendly, efficient staff. An excellent pool and clean beach area with plenty of sunbed options.We had a garden room and stayed 6 nights and loved our stay.

Stayed in April 2025