Nearby to restaurants, town proper and shopping markets. Will definitely recommend this.

Stayed in August 2025

The location was good close to the market unless the must walk up to the hill.

Very helpful stuff. Nice welcome with smile. Very good tourist advisor.

Stayed in June 2025

Nil

The manager and staff are were very welcome, friendly and helpful. The credit should be given to Ms Châu for her excellent job in making us feel comfortable and happy. She took cares our needs ie foods, transport, tickets etc.

Stayed in June 2025

The bathroom in one of the smaller rooms was too small and it was not possible to sit on the toilet properly. The staff did accommodate us and moved us.

The first room we stayed in was small and cramped. The bathroom had an odd layout so that you couldn’t sit on the toilet properly. We expressed our concern and they moved us to a larger room at no extra cost. The staff were so very kind and lovely and accommodating.

Stayed in June 2025

Nothing that we didnt like. We loved the place and the people there.

Everything! Kudos to the staff of Sapa House hotel, especially the manager! She advised on alot of things/informations on attractions/drivers are worry-free! From checked in to check out. Smooth service! Rooms are spacious and clean, views are speechless, beds/pillows are comfy! Came wif my family of 6. Food are reasonably spread for breakfast. Great for muslim travellers as it is Halal Certified! Lunch and dinner menus are so affordable and delicious compared to other halal restaurants nearby! Laundry? Available too at super affordable price! Massage? They hv it there too! Tried the massage too! 👍 Walking distance to Sun Plaza. Take a stroll to White cloud Cafe, and u can see the rail from there. Just use google map and u will know how near the distance is! 👍❤️

Stayed in June 2025

awesome and friendly staffs, manager Chau really prompt with her services to help us around SaPa while we were there and she extended her services out of her way where she got in touch with me the moment i had done the booking to ensure a smooth travel and the best experience we can have in Sapa. She ensured that we were comfortable and had everything ready and prepared fro our arrival.

Stayed in May 2025

Although we could check in early (which was appreciated), it was the only hotel that we had in Vietnam that charged us an additional fee for that. We could understand, but still - most hotels offer this for free.

Room was nice, breakfast available, location not far from Sapa center

Stayed in April 2025

Nothing

Perfect location. Chau is very helpful to explore SAPA like bookings and tours.

Stayed in March 2025

Good staff very helpful

Stayed in March 2025

Absolutely amazing staff! They stepped in on short notice as our private guide on a trekking tour in Cat Cat village. And helped us book other activities during our stay, and also our ride back to Hanoi. Châo was amazing and super helpful. She arranged our tickets and kept in touch to make sure we were picked up by the driver. Would definetly recommend, also their breakfast is great!

Stayed in April 2025

Lovely staff who helped us with everything we needed and were very friendly. The room was very clean, spacious and had everything we needed. Good location.

Stayed in April 2025

Located in a quiet but close to central area. Friendly and helpful staff. Highly recommended.

Stayed in April 2025

Please make sure that the windows are locked :)

The staff are very helpful and friendly. They can also easily communicate in English. The room was superb for its price — view, space, amenities are all worth it. There are shops and restos nearby if you’re up for food adventures. They could also arrange tours for you! Location is just a few meters away from the town center. Thank you so much for making our stay a wonderful experience!

Stayed in April 2025

Staff were lovely. Breakfast was basic but still good! Very helpful staff and very welcoming.

Stayed in April 2025

The staff are helpful and friendly.The room is spacious and comfortable.Halal restaurant is just across the hotel.Sapa station and town centre is just 10 minutes walk.Well recommended.

Stayed in February 2025

Limited choices for breakfast but they are delicious nonetheless.

We arrived early and though we cannot check-in yet, they allowed us to borrow 1 room for 1hr so that we can freshen up and enjoy our 1st day in Sapa. The breakfast coffee was super delicious.

Stayed in February 2025

dont be late for breakfast otherwise u will run out of food but they provide eggs and noodles

close to the city center especially fansipan and there are marts and restaurants nearby

Stayed in January 2025

The staff is friendlynand this hitel is Muslim friendly

Stayed in January 2025

Only grumble was being woken up by the children on the landing area on our second morning quite early - I believe they were wanting to clean the room.

We chose to spend Christmas here in Sapa- the Staff were great, super helpful sharing information regarding trips and available options for us over our staff. The room was specious and we had a choice of two. Good view overseeing the town. The hotel is a short walk from the main town and all cafes, shops and restaurants were close by. Sapa train station was a 3/4 minute walk . Lovely little place.

Stayed in December 2024

Uphill hike going back to the hotel, but this is expected when in Sapa

Staff was incredibly helpful in explaining the Fansipan experience and booking the cable car and tram tickets; suprise upgrade when I mentioned that we had another person staying with us for one night; proximity to city center with resto and cafe options; availability of taxi pick-up and drop-off; breakfast was filling and flavorful- enjoyed the fried rice, corn, and sweet potato; hot shower was working without problem; luggage storage after check-out; elevator to bring our stuff up the 6F with a gorgeous view of the mountain ranges

Stayed in January 2025

Location is pretty good, but not the most isolated place for a stay if you want somewhere quieter.

Friendly and helpful staff. Communicated a day before arrival to confirm on my arrival timing etc, which I thought was a nice gesture. The room was comfortable and sufficient.

Stayed in November 2024

Very beautiful place with wonderful people. The hôtel is very nice and the hotel staff very professional and friendly.

Stayed in November 2024

Not much protein for breakfast other than eggs.

Very hospitable and friendly staffs. Rooms were kept clean all the time. Also provided trekking tours for affordable price.

Stayed in October 2024

Very kind and helpful

Stayed in October 2024