9.2

Reviews of PINE VIEW Hotel Dalat 3 stars

23 Đường Hoàng Văn Thụ, Da Lat, Vietnam

  • Etai

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Haiqal

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    The hotel looks so beautiful and very comfy. Staffs are kind and very helpful. All of them can speaks english. Love this environment

    Property response:

    Dear Ms.Haiqal, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had a wonderful stay at Pine View Hotel. It’s great to know that you enjoyed specific detail from the review, like the service, amenities. We strive to offer the best possible experience for all our guests, and your kind words are truly appreciated. We look forward to welcoming you back for another fantastic stay! Warm regards, Pine View Hotel Team

    Dear Ms.Haiqal, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had a wonderful stay at Pine View Hotel. It’s great to know that you enjoyed specific detail from the review, like the s… Show more

    PINE VIEW Hotel Dalat
    28 July 2025
  • Bao

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Trevor

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    Good value. Good facilities.

    Property response:

    Dear Mr.Trevor, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had a wonderful stay at Pine View Hotel. It’s great to know that you enjoyed specific detail from the review, like the service, amenities. We strive to offer the best possible experience for all our guests, and your kind words are truly appreciated. We look forward to welcoming you back for another fantastic stay! Warm regards, Pine View Hotel Team

    Dear Mr.Trevor, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had a wonderful stay at Pine View Hotel. It’s great to know that you enjoyed specific detail from the review, like the s… Show more

    PINE VIEW Hotel Dalat
    19 May 2025
  • Khanh

    Reviewed: 4 May 2025 · Stayed in April 2025

    Verified review

    Everything is new & clean , the staff and the owner are super cool

    It is really far away from the center you need a car or motorcycle Don’t book for the room with balcony, is facing on the road so it quite noisy

  • Tomer

    Reviewed: 14 March 2025 · Stayed in March 2025

    Verified review

    The bed and AC were great.

    The location is far away, and there is nothing around, and it is also hard to get a taxi. We knew that but planned on renting a scooter, but the hotel was out of scooters. There is no hot water in the shower. The staff members are useless and don't help (they don't speak a word in English).

    Property response:

    Dear Mr. Tomer, Thank you for your feedback, and we are sorry to hear that your recent stay at Pine View Hotel did not meet your expectations. We sincerely apologize for the issues that unpleasant to you, and we understand how important it is to get it right. Please rest assured that we are taking your comments seriously and are working on making improvements in this area. We would love the opportunity to welcome you back in the future and provide you with a much more enjoyable experience. Best regards, Pine View Hotel Team

    Dear Mr. Tomer, Thank you for your feedback, and we are sorry to hear that your recent stay at Pine View Hotel did not meet your expectations. We sincerely apologize for the issues that unpleasant to you, and we understand how important it … Show more

    PINE VIEW Hotel Dalat
    17 March 2025
  • See the hotel
  • Rachel

    Reviewed: 24 January 2025 · Stayed in January 2025

    Verified review

    The room and bathroom were incredibly clean, I get very anxious about hotels not being clean and I was completely put at ease the moment I stepped into the hotel as it looks very well presented from the outside and inside. It has a nice modern design and is immaculate. The staff were all very polite, helpful and friendly - they even gave us lovely red envelopes for TET as we checked out which I thought was a lovely gesture! If I were ever to be in Da Lat again this is the only hotel I would book!

    Nothing at all - it was perfect! Some people may find it difficult to walk to the city centre as it is around 30 minutes but Grab is so cheap and you can also rent motorbikes from the hotel which we didn’t use but is a great offer!

    Property response:

    Dear Mr.Rachel, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had a wonderful stay at Pine View Hotel. It’s great to know that you enjoyed specific detail from the review, like the service, amenities. We strive to offer the best possible experience for all our guests, and your kind words are truly appreciated. We look forward to welcoming you back for another fantastic stay! Warm regards, Pine View Hotel Team

    Dear Mr.Rachel, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had a wonderful stay at Pine View Hotel. It’s great to know that you enjoyed specific detail from the review, like the s… Show more

    PINE VIEW Hotel Dalat
    15 March 2025
  • Tín

    Reviewed: 8 January 2025 · Stayed in January 2025

    Verified review
  • Jonathan

    Reviewed: 26 November 2024 · Stayed in November 2024

    Verified review

    Fairly new and super crisp, loved the size and outside area that came with the room type

    Would be great to have the property prep Atleast a breakfast in the morning , location is great if and only if you have your own transport else its GRAB time

    Property response:

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more

    PINE VIEW Hotel Dalat
    27 November 2024
  • See the hotel
  • Patrick

    Reviewed: 17 November 2024 · Stayed in November 2024

    Verified review

    Great value for money. We had the balcony room and the view was fantastic. Serviced every day by staff. Staff were very helpful whenever we had a query.

    The only disadvantage is that the hotel is about 5-10 minutes away from town. However, they have motorbikes to hire so this really is a non issue.

    Property response:

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more

    PINE VIEW Hotel Dalat
    18 November 2024
  • Anna

    Reviewed: 13 November 2024 · Stayed in November 2024

    Verified review

    So impressed with this hotel! The cleanliness, smell and space. Highly recommend

    Our double room was in basement floor and had windows that was the view of a wall with painting of a tree. Pretty much the only downfall but we didn’t mind it

    Property response:

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more

    PINE VIEW Hotel Dalat
    14 November 2024
  • Vy

    Reviewed: 12 November 2024 · Stayed in November 2024

    Verified review
  • See the hotel
  • Deb

    Reviewed: 5 November 2024 · Stayed in November 2024

    Verified review

    Clean and has everything you need for an overnight stay. Staff were really helpful with local information. Superb customer services 👌

    Property response:

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more

    PINE VIEW Hotel Dalat
    5 November 2024
  • Tahlia

    Reviewed: 31 October 2024 · Stayed in October 2024

    Verified review

    Very friendly and easily contactable owner / receptionist Clean room and facilities Comfortable bed Good storage options in the room.

    Property response:

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more

    PINE VIEW Hotel Dalat
    1 November 2024
  • Jonathan

    Reviewed: 31 October 2024 · Stayed in October 2024

    Verified review

    Location was amazing and the reception staff waa very helpful. Great neighbourhood and very friendly staff.

    Property response:

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more

    PINE VIEW Hotel Dalat
    31 October 2024
  • See the hotel
  • Bekah

    Reviewed: 18 October 2024 · Stayed in October 2024

    Verified review

    Clean, staff very helpful, very cozy, great view. It was a very pleasant and comfortable stay. The location makes it really easy to get around the city.

    Property response:

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more

    PINE VIEW Hotel Dalat
    21 October 2024
  • Andrew

    Reviewed: 9 October 2024 · Stayed in October 2024

    Verified review

    Great location. Staff were excellent. Highly recommend.

    Property response:

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more

    PINE VIEW Hotel Dalat
    10 October 2024
  • Nancy

    Reviewed: 3 October 2024 · Stayed in October 2024

    Verified review

    Excellent staff, really helpful. Good sized and comfortable room. The staff were attentive and thorough.

    Property response:

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more

    PINE VIEW Hotel Dalat
    4 October 2024
  • See the hotel
  • Liane

    Reviewed: 21 September 2024 · Stayed in September 2024

    Verified review

    Clean

    Terrible location and mostly bad bad service. Start with the receptionists do not know what English at all. We organized are all day so we could shower before we go and on the evening we asked the receptionist where is the shower, he said- there so we prepared to shower and than surprise no shower. We talked to the manager and they would not allowed us to take a shower anywhere not even spare room.

    Property response:

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing Pine View Hotel as your family vacation destination. Thank you for your very positive encouragement, this is also a great motivation Pine View Hotel staff to constantly strive to bring the best services to all guests who stay at Pine View Hotel We hope to welcome you and your family back to Pine View Hotel in the near future! Wishing you all the best and have a great day ahead. Kind Regards, Pine View Hotel Team

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing Pine View Hotel as your family vacation destination. Thank you for your very positive encouragement, this is also a great motivation Pine View Hotel staff to… Show more

    PINE VIEW Hotel Dalat
    25 September 2024
  • Aleksandr

    Reviewed: 14 September 2024 · Stayed in September 2024

    Verified review
  • Martin

    Reviewed: 28 August 2024 · Stayed in August 2024

    Verified review

    Really clean and high class, good location, not in centre but not far from it. Also close to mountains escape

    View from hotel is not so good like i expected.

    Property response:

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more

    PINE VIEW Hotel Dalat
    29 August 2024
  • See the hotel
  • Maxwell

    Reviewed: 30 July 2024 · Stayed in July 2024

    Verified review

    Very good view of the mountains and the city.

    This hotel used a picture of their most expensive suite as their PROFILE PICTURE. So when you book a room, you see multiple different rooms in the pictures listed. When I booked my room, I saw pictures of the most expensive suite, and figured since I was buying the "King Suite", I was getting that room. I told the staff about the mix-up and they double down and insisted I was wrong, and that the profile picture being their most expensive room is a reasonable explanation. The room I stayed in literally was not even a suite. It was 1 room and 1 bathroom. Not a suite, but it's called a suite? Not a picture of the building, no, a complete bait and switch. And I paid in cash so I was SOL. Oh, also, they overcharged for the minibar. I purchased 3 red bulls (60.000 VND) and 1 Coke (25.000) and they charged me 175.000 because ... well because they knew I wasn't going to argue over a few dollars. Very poor taste. Also, there was black mold on the window sills. Trash hotel. Very overpriced for a mediocre room with mold. Also, if you stay here, firstly, I'm sorry. Secondly, it takes *FOREVER* for a Be/Grab to come. This place is very out of the way of the city.

    Property response:

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing Pine View Hotel as your family vacation destination. Thank you for your very positive encouragement, this is also a great motivation Pine View Hotel staff to constantly strive to bring the best services to all guests who stay at Pine View Hotel We hope to welcome you and your family back to Pine View Hotel in the near future! Wishing you all the best and have a great day ahead. Kind Regards, Pine View Hotel Team

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing Pine View Hotel as your family vacation destination. Thank you for your very positive encouragement, this is also a great motivation Pine View Hotel staff to… Show more

    PINE VIEW Hotel Dalat
    1 August 2024
  • Trieu

    Reviewed: 21 July 2024 · Stayed in July 2024

    Verified review
  • Kay

    Reviewed: 20 July 2024 · Stayed in June 2024

    Verified review

    The room were spacious and clean. Looks more beautiful in real than in pictures. The location was good and close to all the tourist attractions.

    The female staff member was quite rude. All my family members were wearing a helmet but my partner could not as he wears a turban, which is a cultural head wear. The female staff member was asking him to remove turban and wear helmet or else we can’t rent bikes with them. We rented the bikes a day before and have used them in front of other staff members but no one seemed to have any problem except her. We rented bikes in da nang before and no such issue was faced. Also, as per the licensing bodies of India, if one is wearing turban you are allowed not to wear helmet. Since, we were allowed to drive on the basis of our international driving licence, to my understanding the rules remain constant. I tried explaining it to the lady at reception she was not interested to listen and was being rude.

    Property response:

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing Pine View Hotel as your family vacation destination. Thank you for your very positive encouragement, this is also a great motivation Pine View Hotel staff to constantly strive to bring the best services to all guests who stay at Pine View Hotel We hope to welcome you and your family back to Pine View Hotel in the near future! Wishing you all the best and have a great day ahead. Kind Regards, Pine View Hotel Team

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing Pine View Hotel as your family vacation destination. Thank you for your very positive encouragement, this is also a great motivation Pine View Hotel staff to… Show more

    PINE VIEW Hotel Dalat
    21 July 2024
  • See the hotel
  • Harry

    Reviewed: 18 July 2024 · Stayed in July 2024

    Verified review

    Clean and comfortable

    It takes long time to have hot water for showering - ~10 -15 min

    Property response:

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind

    Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more

    PINE VIEW Hotel Dalat
    19 July 2024
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...