Reviews of PINE VIEW Hotel Dalat 3 stars
23 Đường Hoàng Văn Thụ, Da Lat, Vietnam

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Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe hotel looks so beautiful and very comfy. Staffs are kind and very helpful. All of them can speaks english. Love this environment
Dear Ms.Haiqal, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had a wonderful stay at Pine View Hotel. It’s great to know that you enjoyed specific detail from the review, like the service, amenities. We strive to offer the best possible experience for all our guests, and your kind words are truly appreciated. We look forward to welcoming you back for another fantastic stay! Warm regards, Pine View Hotel Team
Dear Ms.Haiqal, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had a wonderful stay at Pine View Hotel. It’s great to know that you enjoyed specific detail from the review, like the s… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewGood value. Good facilities.
Dear Mr.Trevor, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had a wonderful stay at Pine View Hotel. It’s great to know that you enjoyed specific detail from the review, like the service, amenities. We strive to offer the best possible experience for all our guests, and your kind words are truly appreciated. We look forward to welcoming you back for another fantastic stay! Warm regards, Pine View Hotel Team
Dear Mr.Trevor, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had a wonderful stay at Pine View Hotel. It’s great to know that you enjoyed specific detail from the review, like the s… Show more
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewEverything is new & clean , the staff and the owner are super cool
It is really far away from the center you need a car or motorcycle Don’t book for the room with balcony, is facing on the road so it quite noisy
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewThe bed and AC were great.
The location is far away, and there is nothing around, and it is also hard to get a taxi. We knew that but planned on renting a scooter, but the hotel was out of scooters. There is no hot water in the shower. The staff members are useless and don't help (they don't speak a word in English).
Dear Mr. Tomer, Thank you for your feedback, and we are sorry to hear that your recent stay at Pine View Hotel did not meet your expectations. We sincerely apologize for the issues that unpleasant to you, and we understand how important it is to get it right. Please rest assured that we are taking your comments seriously and are working on making improvements in this area. We would love the opportunity to welcome you back in the future and provide you with a much more enjoyable experience. Best regards, Pine View Hotel Team
Dear Mr. Tomer, Thank you for your feedback, and we are sorry to hear that your recent stay at Pine View Hotel did not meet your expectations. We sincerely apologize for the issues that unpleasant to you, and we understand how important it … Show more
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewThe room and bathroom were incredibly clean, I get very anxious about hotels not being clean and I was completely put at ease the moment I stepped into the hotel as it looks very well presented from the outside and inside. It has a nice modern design and is immaculate. The staff were all very polite, helpful and friendly - they even gave us lovely red envelopes for TET as we checked out which I thought was a lovely gesture! If I were ever to be in Da Lat again this is the only hotel I would book!
Nothing at all - it was perfect! Some people may find it difficult to walk to the city centre as it is around 30 minutes but Grab is so cheap and you can also rent motorbikes from the hotel which we didn’t use but is a great offer!
Dear Mr.Rachel, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had a wonderful stay at Pine View Hotel. It’s great to know that you enjoyed specific detail from the review, like the service, amenities. We strive to offer the best possible experience for all our guests, and your kind words are truly appreciated. We look forward to welcoming you back for another fantastic stay! Warm regards, Pine View Hotel Team
Dear Mr.Rachel, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had a wonderful stay at Pine View Hotel. It’s great to know that you enjoyed specific detail from the review, like the s… Show more
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewFairly new and super crisp, loved the size and outside area that came with the room type
Would be great to have the property prep Atleast a breakfast in the morning , location is great if and only if you have your own transport else its GRAB time
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewGreat value for money. We had the balcony room and the view was fantastic. Serviced every day by staff. Staff were very helpful whenever we had a query.
The only disadvantage is that the hotel is about 5-10 minutes away from town. However, they have motorbikes to hire so this really is a non issue.
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewSo impressed with this hotel! The cleanliness, smell and space. Highly recommend
Our double room was in basement floor and had windows that was the view of a wall with painting of a tree. Pretty much the only downfall but we didn’t mind it
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more
Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 5 November 2024 · Stayed in November 2024
Verified reviewClean and has everything you need for an overnight stay. Staff were really helpful with local information. Superb customer services 👌
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more
Reviewed: 31 October 2024 · Stayed in October 2024
Verified reviewVery friendly and easily contactable owner / receptionist Clean room and facilities Comfortable bed Good storage options in the room.
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more
Reviewed: 31 October 2024 · Stayed in October 2024
Verified reviewLocation was amazing and the reception staff waa very helpful. Great neighbourhood and very friendly staff.
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more
Reviewed: 18 October 2024 · Stayed in October 2024
Verified reviewClean, staff very helpful, very cozy, great view. It was a very pleasant and comfortable stay. The location makes it really easy to get around the city.
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more
Reviewed: 9 October 2024 · Stayed in October 2024
Verified reviewGreat location. Staff were excellent. Highly recommend.
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more
Reviewed: 3 October 2024 · Stayed in October 2024
Verified reviewExcellent staff, really helpful. Good sized and comfortable room. The staff were attentive and thorough.
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewClean
Terrible location and mostly bad bad service. Start with the receptionists do not know what English at all. We organized are all day so we could shower before we go and on the evening we asked the receptionist where is the shower, he said- there so we prepared to shower and than surprise no shower. We talked to the manager and they would not allowed us to take a shower anywhere not even spare room.
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing Pine View Hotel as your family vacation destination. Thank you for your very positive encouragement, this is also a great motivation Pine View Hotel staff to constantly strive to bring the best services to all guests who stay at Pine View Hotel We hope to welcome you and your family back to Pine View Hotel in the near future! Wishing you all the best and have a great day ahead. Kind Regards, Pine View Hotel Team
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing Pine View Hotel as your family vacation destination. Thank you for your very positive encouragement, this is also a great motivation Pine View Hotel staff to… Show more
Reviewed: 14 September 2024 · Stayed in September 2024
Verified reviewReviewed: 28 August 2024 · Stayed in August 2024
Verified reviewReally clean and high class, good location, not in centre but not far from it. Also close to mountains escape
View from hotel is not so good like i expected.
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewVery good view of the mountains and the city.
This hotel used a picture of their most expensive suite as their PROFILE PICTURE. So when you book a room, you see multiple different rooms in the pictures listed. When I booked my room, I saw pictures of the most expensive suite, and figured since I was buying the "King Suite", I was getting that room. I told the staff about the mix-up and they double down and insisted I was wrong, and that the profile picture being their most expensive room is a reasonable explanation. The room I stayed in literally was not even a suite. It was 1 room and 1 bathroom. Not a suite, but it's called a suite? Not a picture of the building, no, a complete bait and switch. And I paid in cash so I was SOL. Oh, also, they overcharged for the minibar. I purchased 3 red bulls (60.000 VND) and 1 Coke (25.000) and they charged me 175.000 because ... well because they knew I wasn't going to argue over a few dollars. Very poor taste. Also, there was black mold on the window sills. Trash hotel. Very overpriced for a mediocre room with mold. Also, if you stay here, firstly, I'm sorry. Secondly, it takes *FOREVER* for a Be/Grab to come. This place is very out of the way of the city.
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing Pine View Hotel as your family vacation destination. Thank you for your very positive encouragement, this is also a great motivation Pine View Hotel staff to constantly strive to bring the best services to all guests who stay at Pine View Hotel We hope to welcome you and your family back to Pine View Hotel in the near future! Wishing you all the best and have a great day ahead. Kind Regards, Pine View Hotel Team
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing Pine View Hotel as your family vacation destination. Thank you for your very positive encouragement, this is also a great motivation Pine View Hotel staff to… Show more
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewReviewed: 20 July 2024 · Stayed in June 2024
Verified reviewThe room were spacious and clean. Looks more beautiful in real than in pictures. The location was good and close to all the tourist attractions.
The female staff member was quite rude. All my family members were wearing a helmet but my partner could not as he wears a turban, which is a cultural head wear. The female staff member was asking him to remove turban and wear helmet or else we can’t rent bikes with them. We rented the bikes a day before and have used them in front of other staff members but no one seemed to have any problem except her. We rented bikes in da nang before and no such issue was faced. Also, as per the licensing bodies of India, if one is wearing turban you are allowed not to wear helmet. Since, we were allowed to drive on the basis of our international driving licence, to my understanding the rules remain constant. I tried explaining it to the lady at reception she was not interested to listen and was being rude.
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing Pine View Hotel as your family vacation destination. Thank you for your very positive encouragement, this is also a great motivation Pine View Hotel staff to constantly strive to bring the best services to all guests who stay at Pine View Hotel We hope to welcome you and your family back to Pine View Hotel in the near future! Wishing you all the best and have a great day ahead. Kind Regards, Pine View Hotel Team
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing Pine View Hotel as your family vacation destination. Thank you for your very positive encouragement, this is also a great motivation Pine View Hotel staff to… Show more
Reviewed: 18 July 2024 · Stayed in July 2024
Verified reviewClean and comfortable
It takes long time to have hot water for showering - ~10 -15 min
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishing you all the best and have a great day ahead. Kind
Warm greetings from Pine View Hotel! Dear Valued Customers, Thank you for choosing us as your vacation destination. Thank you for leaving us such a wonderful review and look forward to welcome you back to Pine View in the near future! Wishi… Show more