Reviews of Muong Thanh Grand Bac Giang Hotel 4 stars
Square 3/2, Hoang Van Thu, Ngo Quyen, Bắc Giang, Vietnam
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Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewIt's a nice place. Staff are very helpful and friendly. Will come back in the future if we have the chance visiting Bac Giang again. Highly recommended to those who need short stay in Bac Giang.
Nothing
Dear Mr. Phan Van, vn, Thank you for taking your valuable time to share your experience during your stay at Muong Thanh Grand Bac Giang Hotel. I am very pleased to read this review especially Anh's recognition of the hotel. This is our driving force in the journey of providing customer service. Thank you very much and we look forward to welcoming you back to the hotel in the near future. Wishing you always good luck and success in life! Sincerely, Nguyen Thi Thu Thao (Mrs) Hotel Director.
Dear Mr. Phan Van, vn, Thank you for taking your valuable time to share your experience during your stay at Muong Thanh Grand Bac Giang Hotel. I am very pleased to read this review especially Anh's recognition of the hotel. This is our … Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewHelpful staff
Far from city
Dear Mr. QianJian, Thank you for taking your valuable time to share your experience during your stay at Muong Thanh Grand Bac Giang Hotel. I am very pleased to read this review especially Anh's recognition of the hotel. This is our driving force in the journey of providing customer service. Thank you very much and we look forward to welcoming you back to the hotel in the near future. Wishing you always good luck and success in life! Sincerely, Nguyen Thi Thu Thao (Mrs) Hotel Director.
Dear Mr. QianJian, Thank you for taking your valuable time to share your experience during your stay at Muong Thanh Grand Bac Giang Hotel. I am very pleased to read this review especially Anh's recognition of the hotel. This is our driv… Show more
Reviewed: 16 September 2024 · Stayed in August 2024
Verified reviewThân gửi chị My Trang, Cảm ơn chị rất nhiều vì đã chọn khách sạn của chúng tôi làm chỗ ở trong chuyến thăm gần đây đến tỉnh Bắc Giang. Tôi rất lấy làm tiếc và rất xin lỗi Quý khách về sự cố đã gây ra bất tiện cho Quý khách khi Quý khách lưu trú tại Khách sạn chúng tôi. Tại khách sạn Mường Thanh Grand Bac Giang, chúng tôi luôn cố gắng duy trì và cải thiện chất lượng dịch vụ để mang đến cho khách hàng những trải nghiệm dịch vụ tốt nhất. Do đó, phản hồi của chị rất quan trọng đối với chúng tôi để chúng tôi có phương án cải thiện và nâng cấp dịch vụ của Khách sạn một cách kịp thời. Chúng tôi hy vọng sẽ có một cơ hội khác để chào đón chị đến khách sạn của chúng tôi và cho chị thấy sự thay đổi của chúng tôi và phục vụ anh tốt hơn. Một lần nữa, cảm ơn chân thành của chúng tôi cho nhận xét của chị. Trân trọng, Nguyễn Thị Thu Thảo (Mrs) Giám đốc khách sạn.
Thân gửi chị My Trang, Cảm ơn chị rất nhiều vì đã chọn khách sạn của chúng tôi làm chỗ ở trong chuyến thăm gần đây đến tỉnh Bắc Giang. Tôi rất lấy làm tiếc và rất xin lỗi Quý khách về sự cố đã gây ra bất tiện cho Quý khách khi Quý khách lưu… Show more
Reviewed: 26 July 2024 · Stayed in July 2024
Verified reviewReviewed: 12 July 2024 · Stayed in July 2024
Verified reviewAll the staffs are kind and friendly. The hospitality is off the charts. Especially the receptionist names Dung.
The reception hall is too hot. It makes bad first impression.
Reviewed: 17 June 2024 · Stayed in June 2024
Verified reviewDear Paris, It is wonderful to know that you enjoyed your stay with Muong Thanh Grand Bac Giang Hotel. Thank you very much for your positive comment about the guest room and our associates. Here at Muong Thanh our associates always strive to provide guests with top quality services and exceeding expectations. We are looking forward to your next visit and hope to have a chance to welcome you back to Muong Thanh Grand Bac Giang Hotel in the future. Warm regards Nguyen Thi Thu Thao (Mrs) General manager.
Dear Paris, It is wonderful to know that you enjoyed your stay with Muong Thanh Grand Bac Giang Hotel. Thank you very much for your positive comment about the guest room and our associates. Here at Muong Thanh our associates always strive t… Show more
Reviewed: 18 January 2024 · Stayed in January 2024
Verified reviewEverything’s external as always.
Nothing
Dear Paris, It is wonderful to know that you enjoyed your stay with Muong Thanh Grand Bac Giang Hotel. Thank you very much for your positive comment about the guest room and our associates. Here at Muong Thanh our associates always strive to provide guests with top quality services and exceeding expectations. We are looking forward to your next visit and hope to have a chance to welcome you back to Muong Thanh Grand Bac Giang Hotel in the future. Warm regards Pham Minh Duc (Mr) General manager.
Dear Paris, It is wonderful to know that you enjoyed your stay with Muong Thanh Grand Bac Giang Hotel. Thank you very much for your positive comment about the guest room and our associates. Here at Muong Thanh our associates always strive … Show more
Reviewed: 29 December 2023 · Stayed in December 2023
Verified reviewnice room
breakfast : if come late not enough hot coffee, hot tea, not enough cups for guests although in winter
Reviewed: 1 December 2023 · Stayed in November 2023
Verified reviewReviewed: 2 February 2023 · Stayed in February 2023
Verified reviewDespite the fact that is located in the center of the city, we had a very peaceful and pleasant stay.
Nothing.
Dear, It is wonderful to know that you enjoyed your stay with Muong Thanh Grand Bac Giang Hotel. Thank you very much for your positive comment about the guest room and our associates. Here at Muong Thanh our associates always strive to provide guests with top quality services and exceeding expectations. We are looking forward to your next visit and hope to have a chance to welcome you back to Muong Thanh Grand Bac Giang Hotel in the future. Warm regards GM- Mr Nguyen Van An
Dear, It is wonderful to know that you enjoyed your stay with Muong Thanh Grand Bac Giang Hotel. Thank you very much for your positive comment about the guest room and our associates. Here at Muong Thanh our associates always strive to pro… Show more
Reviewed: 1 September 2022 · Stayed in August 2022
Verified reviewLarge comfortable room and bed for me.
After taking shower, the bathroom was so wet and cannot be dried easily. Some improvement is wanted.
Dear Valued Customer, Many thanks for choosing Muong Thanh Grand Bac Giang Hotel as your home away from home. It is wonderful to know that you enjoyed your stay with our hotel. We are looking forward to welcoming you for next visit soon. Warm regards Nguyen Van An (Mr) General Manager
Dear Valued Customer, Many thanks for choosing Muong Thanh Grand Bac Giang Hotel as your home away from home. It is wonderful to know that you enjoyed your stay with our hotel. We are looking forward to welcoming you for next visit soon. W… Show more