Reviews of JW Marriott Hotel Hanoi 5 stars
No 8 Do Duc Duc Road, Tu Liem Ward, Hanoi, Vietnam
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewExtremely calm and peaceful location. Absolutely amazing staff. Right from when you step out from the car, the way the staff greets you and explain every facility to the attention to detail of the housekeeping staff, every moment of the stay was memorable. Our 20-year old daughter has a stuffed dog, which has been a part of her life for quite a long timee. The housekeeping would simetimes tuck him in, sometimes make him sit up and she loved coming back to the room every evening. :) Kudos to whoever serviced Room 464.
Not something 'we' didn't like but the property is a little distance from the main spots in Hanoi. Did not bother us at all because we wanted a quiet break.h
Xin chào Jagadhis, It is very pleasing hearing you had an enjoyable stay at JW Marriott Hanoi and your compliments for our hotel excellent service encourage our entire team so much in keeping delivering JW Marriot Brand services. Thank you so much for your great review and look forward to serving you again soon in the not far distance future! Sincerely, Hien Phan Marketing & Communication Team
Xin chào Jagadhis, It is very pleasing hearing you had an enjoyable stay at JW Marriott Hanoi and your compliments for our hotel excellent service encourage our entire team so much in keeping delivering JW Marriot Brand services. Thank y… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewEverything was nice and fantastic
There was no water (Shataf) at the toilet
Reviewed: 24 July 2025 · Stayed in April 2025
Verified reviewReviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewWe’ll come from lobby and reception
None
Xin chào, Thank you for your perfect rating. Your feedback has been shared with the whole hotel team as a way of celebrating our commitment to providing the highest level of hospitality. Wishing you a nice day and look forward to welcoming you back soon to Hanoi. Sincerely, Hien Phan Marketing & Communication Team
Xin chào, Thank you for your perfect rating. Your feedback has been shared with the whole hotel team as a way of celebrating our commitment to providing the highest level of hospitality. Wishing you a nice day and look forward to welcom… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe service was exceptional—every corner of the establishment was immaculate, reflecting a commitment to cleanliness and quality. The staff were not only attentive but also genuinely respectful, making each interaction feel personal and welcoming. Their dedication to ensuring a pleasant experience was evident in their prompt responses and thoughtful gestures.
Everything is great, but the breakfast is absolutely the best!
Xin chào Mariam, It is very pleasing hearing you had an enjoyable stay at JW Marriott Hanoi and your compliments for our hotel excellent service encourage our entire team so much in keeping delivering JW Marriot Brand services. Thank you so much for your great review and look forward to serving you again soon in the not far distance future! Sincerely, Hien Phan Marketing & Communication Team
Xin chào Mariam, It is very pleasing hearing you had an enjoyable stay at JW Marriott Hanoi and your compliments for our hotel excellent service encourage our entire team so much in keeping delivering JW Marriot Brand services. Thank you… Show more
Reviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewStaff was very nice
None
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewStaff is beyond fantastic! Hotel itself is physically beautiful and the meals were some of the best I've had.
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewvery nice and amazing
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in February 2025
Verified reviewReviewed: 1 March 2025 · Stayed in December 2024
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified review