9.1

Reviews of JW Marriott Hotel Hanoi 5 stars

No 8 Do Duc Duc Road, Tu Liem Ward, Hanoi, Vietnam

  • 7.0 Good
    Paul

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Vijay

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review
  • Jagadhis

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Extremely calm and peaceful location. Absolutely amazing staff. Right from when you step out from the car, the way the staff greets you and explain every facility to the attention to detail of the housekeeping staff, every moment of the stay was memorable. Our 20-year old daughter has a stuffed dog, which has been a part of her life for quite a long timee. The housekeeping would simetimes tuck him in, sometimes make him sit up and she loved coming back to the room every evening. :) Kudos to whoever serviced Room 464.

    Not something 'we' didn't like but the property is a little distance from the main spots in Hanoi. Did not bother us at all because we wanted a quiet break.h

    Property response:

    Xin chào Jagadhis, It is very pleasing hearing you had an enjoyable stay at JW Marriott Hanoi and your compliments for our hotel excellent service encourage our entire team so much in keeping delivering JW Marriot Brand services. Thank you so much for your great review and look forward to serving you again soon in the not far distance future! Sincerely, Hien Phan Marketing & Communication Team

    Xin chào Jagadhis, It is very pleasing hearing you had an enjoyable stay at JW Marriott Hanoi and your compliments for our hotel excellent service encourage our entire team so much in keeping delivering JW Marriot Brand services. Thank y… Show more

    JW Marriott Hotel Hanoi
    25 August 2025
  • See the hotel
  • Mridu

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Russell

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • Ali

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Everything was nice and fantastic

    There was no water (Shataf) at the toilet

  • See the hotel
  • Sultan

    Reviewed: 24 July 2025 · Stayed in April 2025

    Verified review
  • Giang

    Reviewed: 24 July 2025 · Stayed in May 2025

    Verified review
  • Anonymous

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    We’ll come from lobby and reception

    None

    Property response:

    Xin chào, Thank you for your perfect rating. Your feedback has been shared with the whole hotel team as a way of celebrating our commitment to providing the highest level of hospitality. Wishing you a nice day and look forward to welcoming you back soon to Hanoi. Sincerely, Hien Phan Marketing & Communication Team

    Xin chào, Thank you for your perfect rating. Your feedback has been shared with the whole hotel team as a way of celebrating our commitment to providing the highest level of hospitality. Wishing you a nice day and look forward to welcom… Show more

    JW Marriott Hotel Hanoi
    3 July 2025
  • See the hotel
  • Mariam

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review
  • Mariam

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    The service was exceptional—every corner of the establishment was immaculate, reflecting a commitment to cleanliness and quality. The staff were not only attentive but also genuinely respectful, making each interaction feel personal and welcoming. Their dedication to ensuring a pleasant experience was evident in their prompt responses and thoughtful gestures.

    Everything is great, but the breakfast is absolutely the best!

    Property response:

    Xin chào Mariam, It is very pleasing hearing you had an enjoyable stay at JW Marriott Hanoi and your compliments for our hotel excellent service encourage our entire team so much in keeping delivering JW Marriot Brand services. Thank you so much for your great review and look forward to serving you again soon in the not far distance future! Sincerely, Hien Phan Marketing & Communication Team

    Xin chào Mariam, It is very pleasing hearing you had an enjoyable stay at JW Marriott Hanoi and your compliments for our hotel excellent service encourage our entire team so much in keeping delivering JW Marriot Brand services. Thank you… Show more

    JW Marriott Hotel Hanoi
    3 July 2025
  • Yi

    Reviewed: 22 June 2025 · Stayed in May 2025

    Verified review
  • See the hotel
  • Eleni

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review
  • Pai

    Reviewed: 22 May 2025 · Stayed in April 2025

    Verified review
  • Estelle

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review
  • See the hotel
  • Hajar

    Reviewed: 18 April 2025 · Stayed in April 2025

    Verified review

    Staff was very nice

    None

  • Toni

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review
  • David

    Reviewed: 7 April 2025 · Stayed in April 2025

    Verified review

    Staff is beyond fantastic! Hotel itself is physically beautiful and the meals were some of the best I've had.

  • See the hotel
  • Davoud

    Reviewed: 5 April 2025 · Stayed in March 2025

    Verified review

    very nice and amazing

  • Darwin

    Reviewed: 20 March 2025 · Stayed in March 2025

    Verified review
  • Annitta

    Reviewed: 14 March 2025 · Stayed in February 2025

    Verified review
  • See the hotel
  • Adrià

    Reviewed: 1 March 2025 · Stayed in December 2024

    Verified review
  • Simon

    Reviewed: 22 February 2025 · Stayed in February 2025

    Verified review
  • Jacob

    Reviewed: 9 February 2025 · Stayed in February 2025

    Verified review
  • See the hotel
  • Brij

    Reviewed: 31 January 2025 · Stayed in January 2025

    Verified review
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

La Voile D'or

Saint-Jean-Cap-Ferrat, France

Volkhov

Velikiy Novgorod, Russia

Abc

Rome, Italy

Good Life Hotel - Chunlai

Taipei, Taiwan

Coral Sea Retreat

Oak Beach, Australia

Coronation Park Motels

Ashburton, New Zealand

Tijd Zat

Berkel-Enschot, Netherlands

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...