The restaurant is fair. Its small and loud.It could be better if they did not have the loud people playing Dominoes.

no breakfast

Stayed in April 2025

No issues.

I nearly didn't book this due to the previous reviews but if you are a traveller used to good 3 star guesthouses then it should work for you. If no one at reception ring bell and stick your head into restaurant (left hand door) for help. 30 stairs in total to my room on top floor. Aircon. Hot water (give it a few minutes) with good pressure. Microwave, fridge (check its turned on), comfortable mattress. Had TV, hot plate and coffee maker but I did not use. Breakfast bench with chairs. Limited kitchen utensils. I stayed a Friday and Saturday night and all was quiet. Rooster started at 7.15am but not sure I would have heard him if I wasnt on balcony. On site restaurant with reasonable food options - no complaints re quality. Spacious modern room. Functional bathroom. Stayed in Room 212. Small convenience store 75 metres away and gas station directly across from it with drinks, snacks, and small selection of takeaway hot food. Major Pueblo supermarket an 8 minute walk away. Local safari bus comes past front door although it is also an interesting/comfortable/not hilly but longish walk into town.If you are looking for a resort type getaway feel then this is not for you and there are other options at much higher prices per night. But if you are watching your dollars then i found it a great option.

Stayed in February 2025

THE PARKING. POOR RESPONSE WHEN WE TRY TO COMMUNICATE WITH THEM BY EMAIL. IT WAS DIFFICULT TO CONTACT THE HOTEL STAFF FAST

WE WERE FINE. IT WAS JUST FOR WORK

Stayed in January 2025

the shower area was very cram with the bathroom the air did not work

Nothing about that place excite me

Stayed in December 2024

Carrying your luggage up and down the steps. Steep easement between road and hotel. A/C was weak. Weak water pressure.

close to airport. quick check out. Friendly staff.

Stayed in March 2023

It was a lesson learn to make better decisions on a place to stay when on vacation

The staff members

Stayed in February 2023

needs more renovation, towel racks in bathroom, cups or glasses in room, new towel rugs, hand towels, the music playing until 2 AM right below our room, no one at the front desk at 7 AM

appearance

Stayed in January 2023

room very cramped, nowhere nearby to get a cup of coffee.

close to airport

Stayed in December 2022

We had no routine housekeeping. We had to ask for basic towel sets twice.

No breakfast provided

Stayed in July 2025

Very few parking spots

It was clean

Stayed in June 2025

We booked 2 rooms. One of them was not available. We had to move to another hotel.

Stayed in March 2025

Everything

Nothing

Stayed in April 2023

All of the above! No toiletries, no kitchen supplies, a blast of microphonic voices and music at the highest montone that could be blasted with cultural not even reggae music but mumble and jumble music/rap that what was heard was offensive blaring through the concrete and sealed walls/windows at 1am, 2am, 3am, 4am. Unfortunately, what they call a club is open and accessed to all visitors and locals 7 nights a week without a break . The sink is plugged with a defective sink stopper. The payment per night should be half the amount charged for the value of what is offered. There is no daily cleaning and worst of all the broken box that one would utilize for safekeeping of any valuables is useless and there, for none other than taking up space. One, last thing, there are no hangers where my clothing had to be draped over chairs which takes away from the nicely design of the room .

I liked the accommodating staff. My refrigerator was unplugged and was not aware of this...ended up with warm food and water. When I called the second evening with regard to the refrigerator, I was promised someone would accommodate and no return call or knock on my door, in response to my concern. I ended up figuring out the refrigerator was unplugged. It would have been helpful if the staff could have addressed this the moment I was shown the room. Also, there was no soap for dishes or a dishcloth/scrubber after reading there should be no dishes left in the sink. There were no toiletries but a couple rolls of toilet paper and three hard bars of soap. Be sure to pack all you need for comfort including paper towels for the kitchenette. I was sorely disappointed to say the least with the accommodations. Although, staff was kind and courteous.

Stayed in June 2023

worst customer service

Stayed in May 2023

poor service. nobody at front desk next morning at 8:00 AM to get us a taxi

Stayed in February 2023

the location nothing in the area to eat. went to the bar downstairs and ordered , got up to my room to eat and there was roach legs and wings in my food. called downstairs they tried arguing with me and saying it was seasoning. I guess they season with roach legs I don’t know I was refunded my money and starved the rest of the night.

bar next door was very noisy!!!! everytime someone opens their room door it was heard in mines. I did not rest!!!

Stayed in March 2023

Everything was a lesson well learn

The staff

Stayed in March 2023

Not a “suite” as advertised, no tube, missing lightbulb, leaky shower, one chair, poor mobile signal, poor, erratic WiFi, no maid service.

The bed was comfortable

Stayed in February 2023

needs updating, location was out of the way with no restaurants or shopping close by, towels were old with holes, no hand towels, no soap. advertised restaurant on site only had about 4 tables and cook was there only sparingly. front desk clerk was not available on check out and had to be called for check in. will not return nor recommend.

Stayed in January 2023

no comment

ain’t have much to say but everything was nice and clean

Stayed in February 2023

Upon check-in everything went well and the young lady was helpful. Later on in the night, after front desk had left for the night-we had an issue with the bar/restaurant attached to the hotel blaring music until 1am. We were told they closed at midnight, but the music was so loud and we finally had had enough. I attempted to call front desk, to which the phone would not ring through even though it said connecting. So we walked outside to the front where we confirmed the music was coming from the bar. As we were leaving the room it was then our door started having issues closing and would not lock when closed. No matter how much we tried closing and getting the door jam to click you could pull the door open without needing a key, which did not make me feel comfortable nor want to leave the room unattended-a major security breach issue. I did notify front desk the next morning along with the noise complaint. We had asked the gentlemen sitting outside when the bar was closing as the music was extremely loud and keeping us awake. The guys said it was closing up then and not to worry. We then asked if anyone was at the front desk after peering inside to see no lights lit and one of the gentleman replied no. Upside-if you turn right leaving the hotel and walk about 5 mins there is a little barber shop, which was great. The young lady did a fabulous job on his hair and it was a great atmosphere as my boyfriend engaged speaking some Spanish with the hair stylists. We then headed back to the hotel and kept walking straight past some bar/restaurants to a restaurant by the name of Mi Casita. The food was great-bigger portions than expected for the sides but some great Latina culture and cuisine all around. We had no issues walking to the barber shop and restaurant, however, we were warned it could be dangerous at night.

We did not try the breakfast

Stayed in January 2023

on a busy road poor outside seating

newish renovations clean friendly

Stayed in January 2023

The location of the property was not ideal

The accommodation was nice!

Stayed in June 2025

There are no comments available for this review

Stayed in May 2025