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Reviews of Buoy Haus Beach Resort St Thomas Autograph Collection 4 stars

2 Estate Bakkeroe, 810 St Thomas, US Virgin Islands

#2 of 26 hotels in St Thomas

Guests' Choice

Review score

Based on 80 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    9.6

  • Facilities

    9.6

  • Staff

    9.2

  • Value for money

    8.4

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Showing 1 – 25

  • Reviewed: 27 August 2025

    10
    My stay was magical.
    • Leisure trip
    • Solo traveller
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    The location, access to other properties, amenities on the property

    Stayed in July 2025

  • Reviewed: 19 August 2025

    10
    We loved it!
    • Leisure trip
    • Family with young children
    • High Floor, Oceanfront, 1 King Room with Sofa Bed and Terrace
    • Stayed 6 nights
    • Submitted via mobile

    It was well cared for and private.

    Stayed in July 2025

  • Reviewed: 8 August 2025

    10
    I had an amazing time for my birthday and can’t wait to visit again
    • Leisure trip
    • Couple
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    I didn’t like the stray cats that were able to roam around the restaurant as we ate. I’m deathly afraid of cats so it prevented me from eating at the restaurant outside.

    The property was beautiful and clean. The staff was extremely helpful and courteous.

    Stayed in July 2025

  • Reviewed: 8 August 2025

    10
    It’s always excellent when i come here
    • Leisure trip
    • Solo traveller
    • High Floor, Oceanfront, 1 King Room with Sofa Bed and Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2025

  • Reviewed: 2 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • High Floor, Oceanfront, 1 King Room with Sofa Bed and Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful views and great options for food. Great staff!

    Stayed in July 2025

  • Reviewed: 11 May 2025

    10
    A plus customer service
    • Leisure trip
    • Family with young children
    • High Floor, Oceanfront, 1 King Room with Sofa Bed and Terrace
    • Stayed 6 nights
    • Submitted via mobile

    I wish the restaurant offered more food variety at Buoy Haus

    Very clean and very professional

    Stayed in May 2025

  • Reviewed: 13 April 2025

    10
    Best hotel we've ever stayed at! Eager to return.
    • Leisure trip
    • Couple
    • High Floor, Oceanfront, 1 King Room with Sofa Bed and Terrace
    • Stayed 7 nights

    Maybe it's just an Island thing, but we found it very strange that drinks at almost all of our meals often seemed to arrive halfway into our dining time. Hardly something to complain about when you're in such a beautiful locale, but it was odd nevertheless.

    Very friendly staff, stunning location, prompt taxi service to any location we wanted to go to. The room was spotless and spacious. The grounds were also lovely and beautifully maintained. In-room Nespresso coffee was a nice wakeup treat. The food at the Salt Shack was generally quite good, if pricey. We enjoyed the shared access to the Weston as well. The food and service at Luna Mar (Weston) were excellent. One afternoon when the beach chairs at the Buoy Haus pool were all taken, the pool guys put us in a cabana at no charge---that was a nice treat!

    Stayed in April 2025

  • Reviewed: 10 February 2025

    9.0
    Gorgeous resort with all of the amenities.
    • Leisure trip
    • Couple
    • High Floor, Oceanfront, 1 King Room with Sofa Bed and Terrace
    • Stayed 3 nights

    Very pricey. $1400+ per night.

    Beautiful location, short drive from ferry and airport. Great beach, very good restaurants, nicely appointed rooms with views, helpful staff. No need to leave the resort for 3 nights.

    Stayed in February 2025

  • Reviewed: 2 January 2025

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Location, cuisine, beach and staff

    Stayed in December 2024

  • Reviewed: 22 December 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Good selection was somewhat limited

    Stayed in December 2024

  • Reviewed: 2 November 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Wonderful staff and very accommodating to a last minute booking.

    Stayed in October 2024

  • Reviewed: 22 October 2024

    10
    Excellent service
    • Leisure trip
    • Group
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 2 nights

    The food at Salt Shack was definitely was not great. breakfast was probably the best.

    Everything from the staff to the services and amenities. I checked in with Vicki and she was so warm and friendly. She basically had all the answers I needed. Our room was in the perfect location. Everyone was great. They brought me a bottle of champagne for my birthday which really made my day.

    Stayed in October 2024

  • Reviewed: 18 October 2024

    9.0
    Great stay
    • Leisure trip
    • People with friends
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    No complaints

    Nice location and convenient to lots of places. Lovely pool and beachside view. The food was amazing at the Salt Shack. Staff was very friendly and accommodating.

    Stayed in October 2024

  • Reviewed: 18 October 2024

    10
    We enjoyed our time. Maybe a little pricey bc of not including any meals
    • Leisure trip
    • Couple
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Variety of foods offered

    The views and cleanliness

    Stayed in September 2024

  • Reviewed: 15 October 2024

    10
    I would definitely stay here again! Wouldn't consider anywhere else.
    • Leisure trip
    • Couple
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 4 nights

    Isla Blue was our favorite restaurant, but it was expensive. The pool was luke warm all the time. If you are going to be hanging by the pool all day, get there early to get the seats right up front to see the ocean- otherwise they will be taken all day. There was some inappropriate things going on at the pool that the staff allowed to go on one day but that is nothing the Bouy House cant fix. They need more hooks to hang your wet things outside -imo.

    The property was exceptional. Loved the overall feel and ambiance. Everything is indoor/outdoor except your room. They have 5 "villas" which contain the rooms. There are no elevators for the 2nd and 3rd floor rooms, so Id request a first floor room. We had a garden view which basically looked out the backside of the property. It was quiet and we were not out on the balcony that much so it didn't mean that much to us to be front of beach. All rooms have a balcony. The room can be tight, but there is a king bed, a sofa sleeper and lots of spots to place your things. The room was HIGHLY equipped with everything you could need. Re-usable water bottles for purchase ($10 each), steamer for clothes, lots of hangers, slippers, robes, a safe to store your things, plenty of toiletries, shave kits, vanity kit, and more. The staff was super friendly and made many accommodations for us. We had to press them for extra firm pillows but we got them and loved them. Extra blankets were delivered as well and they will come and check on you in the evening to see if you need anything. Food was excellent. We paid for breakfast to be included, THIS IS A MUST DO! They will give you boxes for leftovers. You do have a refrigerator in room, there are mini-bar items in it but nothing that cant be moved out of the way for your food. They give you 4 FREE aluminum water bottles per day....HOT TIP: if you leave a note for your room cleaning lady she will usually give you more than 4 and the workout room has them for free to take! You have complete access to the Westin which was a huge plus. Go over and walk the grounds and enjoy it.

    Stayed in October 2024

  • Reviewed: 5 October 2024

    9.0
    Definitely recommend if you are looking fine a quiet place to stay. I truly enjoyed my stay. Book it
    • Leisure trip
    • Couple
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    We took shuttle and had breakfast at sister site. Breakfast was great. Staff at Buoy was amazing.Place is so clean. Located right on a nice beach.

    Stayed in September 2024

  • Reviewed: 4 October 2024

    10
    It was everything I imagined I loved it
    • Leisure trip
    • Couple
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Not really

    It’s beautiful and the staff is very friendly

    Stayed in October 2024

  • Reviewed: 22 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • High Floor, Oceanfront, 1 King Room with Sofa Bed and Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Nothing I didn’t like

    Beautiful place to stay, beach was cleaned daily from seaweed, every staff member was nice and welcoming, always said hello. Quick with getting shuttles and taxis!

    Stayed in September 2024

  • Reviewed: 22 September 2024

    10
    My stay was excellent. A
    • Leisure trip
    • Group
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in September 2024

  • Reviewed: 6 September 2024

    8.0
    Nice stay, but not worth the money.
    • Leisure trip
    • Couple
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    It wasn’t all inclusive

    I liked that it was clean and beautiful

    Stayed in August 2024

  • Reviewed: 3 August 2024

    10
    All the staff are so nice and friendly, if I could give them a 20 rating I would. They go above and beyond
    • Leisure trip
    • Family with young children
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    There was something biting my legs while having dinner one night

    Love how it’s right by the water. You can dine with a beautiful view. We were on Villa 5 and it’s just next to the one restaurant which serves breakfast lunch and dinner also close to the pool. Also, this is the only establishment that has housekeeping morning and evening.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    9.0
    Wonderful family oriented vacation with a beautiful hotel
    • Leisure trip
    • Family with young children
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 5 nights
    • Submitted via mobile

    I do wish the room was bigger also the pool continuously had sand because of the beach. The portions of some of the food was too small but very tasty nonetheless

    the cleanliness of the hotel and the food

    Stayed in July 2024

  • Reviewed: 29 July 2024

    10
    Great
    • Leisure trip
    • Couple
    • Garden View King, Guest Room, 1 King, Sofa Bed, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    No local restaurants nearby. The restaurants menu were okay

    Everything

    Stayed in July 2024

  • Reviewed: 20 July 2024

    10
    Beautiful, stylish boutique hotel w/excellent service!
    • Leisure trip
    • Family with young children
    • High Floor, Oceanfront, 1 King Room with Sofa Bed and Terrace
    • Stayed 6 nights
    • Submitted via mobile

    Beautiful, on trend, stylish little boutique hotel. Delicious food, excellent service, comfortable beds, nice rooms. Everyone had a great attitude and went out of their way to assist us with whatever we needed--extra towels, extra pillows, tons of free spring water for the room, they even came to put a mattress topper on the pullout bed for my daughter because the mattress was too firm. We loved it and we will definitely be back!!

    Stayed in July 2024

Showing 1 – 25

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