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Reviews of Hotel on the Cay 3 stars

PO Box 223329, 00822 Christiansted, US Virgin Islands

#18 of 21 hotels in Christiansted

Guests' Choice

Review score

Based on 110 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    9.2

  • Facilities

    6.4

  • Staff

    8.1

  • Value for money

    7.0

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 10 June 2025

    7.0
    Relaxing stay with a basic room
    • Business trip
    • Solo traveller
    • Superior Ocean View Double Queen
    • Stayed 1 night
    • Submitted via mobile

    Staff was a bit tight- no breakfast

    Beautiful location

    Stayed in April 2025

  • Reviewed: 11 May 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Ocean View Double Queen
    • Stayed 1 night
    • Submitted via mobile

    but run down rooms- staff unfriendly and not customer friendly

    beautiful location nice small kitchenette & balcony

    Stayed in May 2025

  • Reviewed: 26 April 2025

    7.0
    Good for the money
    • Leisure trip
    • Couple
    • Superior Ocean View Double Queen
    • Stayed 1 night
    • Submitted via mobile

    The outside was rundown. The pool was not working. The fountain was not working and falling apart. The wood on the bridge/walkway was rotting.

    Our room was nice. Pretty view. Enjoyed spending time on the beach and at the bar.

    Stayed in March 2025

  • Reviewed: 16 February 2025

    6.0
    You get what you pay for, don't expect the Ritz.
    • Leisure trip
    • Couple
    • Superior Ocean View Double Queen
    • Stayed 2 nights
    • Submitted via mobile

    Needs a major renovation. Pool not working again this year as it was not 2 years ago and 8 years back when I was there last. Water features around the grounds have been inoperative for the past 8 years. Rooms are ok but need help. Both ice machines are broken down.

    Great spot, the water taxi is fun. Beach is very nice. Town has lots of restaurants and bars.

    Stayed in February 2025

  • Reviewed: 10 February 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Ocean View Double Queen
    • Stayed 4 nights

    not being charged 25 dollars extra a night for an energy surcharge/fee. That seems excessive considering how old your appliances are and nothing is updated. I love the no frills, and dont mind the rust on the fridge, or the chipped floors or the worm out laminate, or the metal doors that dont close well for the regular nightly rate. But for the extra money, I find it to be insulting.

    the location, the staff and the beauty views

    Stayed in February 2025

  • Reviewed: 6 February 2025

    8.0
    Pretty good!
    • Leisure trip
    • Solo traveller
    • Superior Ocean View Double Queen
    • Stayed 3 nights

    Nothing really. WiFi a little slow I guess.

    Everything was pretty good. Kitchenette was nice. Not a perfect property but adequate overall. Can't beat the location. Bed was comfortable and that's a big part of any stay.

    Stayed in February 2025

  • Reviewed: 5 January 2025

    8.0
    Beautiful
    • Leisure trip
    • Couple
    • Superior Ocean View Double Queen
    • Stayed 1 night
    • Submitted via mobile

    Iguanas

    The comfort

    Stayed in December 2024

  • Reviewed: 2 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Ocean View Double Queen
    • Stayed 7 nights
    • Submitted via mobile

    Tried to upcharge reservation by $200, run down/in need of reinvestment, terrible wifi, hunting for parking each day "on the mainland"

    Very comfortable beds, great AC, kitchenette with fridge and microwave, an adventure via boat  to get there each day - we were never charged the $5 fee so kept tipping the captains

    Stayed in January 2025

  • Reviewed: 22 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Ocean View Double Queen
    • Stayed 2 nights
    • Submitted via mobile

    The place was in need of much renovation no ice fan not working no fresh water bottles no soda machine the beach bar cash only no atm on site.

    Stayed in September 2024

  • Reviewed: 26 August 2024

    8.0
    Great value in a unique location
    • Business trip
    • Solo traveller
    • Superior Ocean View Double Queen
    • Stayed 4 nights

    The hotel is under renovation and needs additional work.

    Unique location on a small island, a two-minute water taxi ride from the Christiansted boardwalk. Large beach area with BBQ and bar. Rooms are well-appointed for the value.

    Stayed in August 2024

  • Reviewed: 14 May 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Superior Ocean View King
    • Stayed 1 night
    • Submitted via mobile

    It's a good spot, need an update every where ! Please do it! It's a beatiful place

    Stayed in April 2024

  • Reviewed: 29 March 2024

    7.0
    Cool location, nice beach, run down facilities.
    • Leisure trip
    • Solo traveller
    • Superior Ocean View Double Queen
    • Stayed 2 nights
    • Submitted via mobile

    No food on site while I was there was challenging upon arrival after a very long trip. Shower was cold/no bathtub. There was no functional pool and facilities were old and run down.

    Cool location, nice beach, good view from balcony, staff was pleasant. Coffee maker/fridge/microwave/dishes in the room. Pretty quiet spot.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Ocean View Double Queen
    • Stayed 2 nights
    • Submitted via mobile

    Rundown . Needs renovation

    Great location . Fun beach bar . No carpet in room .

    Stayed in February 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Ocean View Double Queen
    • Stayed 1 night
    • Submitted via mobile

    Condition of the rooms. Walls needed paint. New furniture are needed in the rooms and the cabinets are old.

    Property needs a great amount of renovations.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    6.0
    Ok
    • Leisure trip
    • Couple
    • Superior Ocean View Double Queen
    • Stayed 6 nights
    • Submitted via mobile

    Outdated but whole lot cheaper than others on island

    Location

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Nice!
    • Leisure trip
    • Family with young children
    • Superior Ocean View Double Queen
    • Stayed 4 nights
    • Submitted via mobile

    The building is old and should be modified to accommodate modern times. Since there is no elevator a ramp should be built on half of the stairs so guests wouldn’t have to lug their suitcases up flights of stairs. There could be outlets put near the bedside table.

    I liked the fact that it was on the beach - literally! The staff was extremely friendly, accommodating, welcoming, helpful, supportive and engaging.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    7.0
    Beautiful location, worth the money
    • Leisure trip
    • Couple
    • Superior Ocean View Double Queen
    • Stayed 2 nights
    • Submitted via mobile

    It did smell musty due to the age of the facility and its on the ocean...this bothered my allergies. But we would stay again

    Hotel is older and IS in need of upgrading, but it is going to be renovated. Very clean and had everything we needed.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Great Staff! Awesome location!
    • Leisure trip
    • Couple
    • Superior Ocean View Double Queen
    • Stayed 7 nights
    • Submitted via mobile

    The property can use some renovations (which is coming). The rooms are very outdated.

    The staff were awesome. They listened and addressed all concerns. Being steps away from the beach is one of the best parts of this hotel and just a boat ride from the boardwalk that is filled with entertainment.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Stay was great minus the lack of pool that is advertised.
    • Leisure trip
    • Group
    • Superior Ocean View Double Queen
    • Stayed 7 nights
    • Submitted via mobile

    The fact that they advertise a pool and it is not operational and doesn't look like it has been for some time. I think I should be compensated in some way for that.

    This is a very laid back place. It is out dated and needs painting and the pool is not working but over all all of the guests and staff were very friendly. Great Vaca.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    7.0
    A one time experience
    • Leisure trip
    • Solo traveller
    • Superior Ocean View Double Queen
    • Stayed 4 nights
    • Submitted via mobile

    Bed was terrible

    Stayed in January 2024

  • Reviewed: 27 January 2024

    8.0
    Would stay again!
    • Leisure trip
    • Couple
    • Superior Ocean View King
    • Stayed 1 night
    • Submitted via mobile

    The rooms aren’t anything special but for the price and location I don’t think it can be beat.

    This is the only beach in Christiansted so it’s a no brainer to stay here! The views are nice and the room has everything you could need.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    7.0
    Nice little beach paradise
    • Leisure trip
    • Couple
    • Superior Ocean View Double Queen
    • Stayed 1 night
    • Submitted via mobile

    The rooms aren’t anything special but have everything you could need.

    The only property with direct access to the beach which is super nice!

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    VA Cay Tion
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    It was very noisy early in the morning. Between the Roosters, cars, trucks and doors slamming, sleeping in just wasn't in the cards.

    Room was comfortable, clean and spacious. The view was great and the ac worked well.

    Stayed in January 2024

  • Reviewed: 11 December 2023

    8.0
    Excellence place to stay
    • Leisure trip
    • Couple
    • Superior Ocean View Double Queen
    • Stayed 1 night

    I truly like everything about this place. Yes it needs a little touch-up here and there, but that does not take away from the location and view, quietness, and overall ambience of the facility

    Stayed in December 2023

Showing 1 – 25

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