8.6

Reviews of Basil At Villa

Villa Fountain, VC0100 Arnos Vale, Saint Vincent & Grenadines

  • Shuman

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Krista

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    The employees and owner were amazing and went out of their way to ensure we had everything we needed. The sheets and towels were very soft and comfortable and we slept so well. Make sure to try the signature omelet for breakfast ❤️

    I would love to see them expand so there are more people staying there, but it is lovely as it is too.

    Property response:

    Thank you so much for your wonderful review! We’re delighted to hear that our team made your stay so comfortable and that you enjoyed the soft linens and a great night’s rest. We’re glad you loved the signature omelet too — it’s a favorite! We truly appreciate your kind thoughts about our property and look forward to welcoming you back again soon.

    Thank you so much for your wonderful review! We’re delighted to hear that our team made your stay so comfortable and that you enjoyed the soft linens and a great night’s rest. We’re glad you loved the signature omelet too — it’s a favorite!… Show more

    Basil At Villa
    19 August 2025
  • Marc

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
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  • Sameka

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review

    I liked the close proximity to the beach and other restaurants and bars

    Online booking price didn't match the price when I got there.i paid more

    Property response:

    Thank you for your feedback. We’re glad you enjoyed our convenient location near the beach, restaurants, and bars. We’re sorry to hear about the pricing issue with your booking — we’ll review this to help ensure better consistency moving forward. We truly appreciate you bringing this to our attention and hope to welcome you back again.

    Thank you for your feedback. We’re glad you enjoyed our convenient location near the beach, restaurants, and bars. We’re sorry to hear about the pricing issue with your booking — we’ll review this to help ensure better consistency moving fo… Show more

    Basil At Villa
    19 August 2025
  • Anonymous

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    The staffs , manager , the waiters were very welcoming . The food was very good . Me and my husband was there from Friday to Tuesday .The room was very clean I will definitely come back

    Property response:

    Thank you so much for your kind review! We’re delighted to hear you and your husband enjoyed your stay, from the warm welcome of our team to the great food and clean room. We truly appreciate your support and look forward to welcoming you back again soon!

    Thank you so much for your kind review! We’re delighted to hear you and your husband enjoyed your stay, from the warm welcome of our team to the great food and clean room. We truly appreciate your support and look forward to welcoming you b… Show more

    Basil At Villa
    19 August 2025
  • Deslynne

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    I didn’t have breakfast

    Everything was fine

    Property response:

    Thank you for your feedback! We’re glad to hear everything was to your satisfaction and we hope to welcome you back again soon.

    Basil At Villa
    19 August 2025
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  • Callo

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review

    Great staff. The supervisor, receptionists and bar tender were very welcoming.

    Construction next door started very early and the gardener outside at 6:20 cutting grass.

    Property response:

    Thank you for your kind words about our staff — we’re so glad our team made you feel welcome. We’re sorry for the disturbance caused by nearby construction and early gardening, and we appreciate your understanding. Your feedback is very helpful as we work to ensure a more restful experience for our guests.

    Thank you for your kind words about our staff — we’re so glad our team made you feel welcome. We’re sorry for the disturbance caused by nearby construction and early gardening, and we appreciate your understanding. Your feedback is very hel… Show more

    Basil At Villa
    19 August 2025
  • Alecia

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    It was comfortable and very clean. It had all the amenities I needed.

    Everything was great!

    Property response:

    Thank you for your wonderful feedback! We’re so glad you found your stay comfortable and well-equipped, and we look forward to welcoming you back again soon.

    Basil At Villa
    19 August 2025
  • Anonymous

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review

    Walking distance from several restaurants if you don't feeling like eating on-site. Walk out the back gate you've reached the sea. Walk out the front gate and you're on the main road with easily accessible public transport going in both directions. Room was well lit, spacious and well laid out with ample storage. Bathroom was clean and not too small with hot and cold and good water pressure. The air-conditioning worked well. Tea station with kettle was a nice touch. Desk in room was great for setting up work station and the WiFi connectivity was very good. Big comfortable bed and nice towels were provided. As a female travelling alone I felt very safe here. the staff was helpful and welcoming. Thank you Mr Wilfred 😀

    A little more information about things to do and see could be made available. I asked about assistance with arranging tours and the lady was not helpful nor did she seem knowledgeable.

    Property response:

    Thank you so much for taking the time to share your thoughtful review. We’re delighted to hear that you enjoyed your stay and appreciated the location, comfort, and amenities we offer. It’s especially heartening to know that you felt safe and well taken care of as a solo female traveler, your peace of mind means the world to us. Mr. Wilfred and the rest of our team truly appreciate your kind words! We do apologize for the oversight regarding tour assistance and we are looking into some more customer service training for our staff. We’re currently in the process of updating a dedicated section on our website that highlights top attractions and things to do both in St. Vincent and around our area, including recommended tour guides and local experiences. We hope this will make future stays even more seamless and enjoyable. It was a pleasure having you with us, and we sincerely hope to welcome you back again soon.

    Thank you so much for taking the time to share your thoughtful review. We’re delighted to hear that you enjoyed your stay and appreciated the location, comfort, and amenities we offer. It’s especially heartening to know that you felt safe a… Show more

    Basil At Villa
    22 June 2025
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  • Gloria

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Love the friendly and easy relaxed atmosphere

    Honestly i can't think of anything i didn't like

    Property response:

    Thank you for your lovely review! We’re delighted you enjoyed the friendly, relaxed atmosphere and that everything met your expectations. We look forward to welcoming you back again soon!

    Basil At Villa
    19 August 2025
  • Kadeem

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review
  • Shani

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    Food, drinks and staff were excellent. Good location, easy to catch local transportation, nightlife and restaurants near by. Towels were of superb quality. Great view and easy access to have dinner across the way on another small island. Staff was also accommodating upon request and friendly.

    Bed was made daily but sheets were never changed. Floor felt like it was never cleaned in the four days as well. Big balcony but could be utilized better other than 2 chairs. Maybe a small table between the two chairs to have a coffee or tea and enjoy the view. A hammock or lounge chairs would even be appreciated.

    Property response:

    Thank you so much for taking the time to share your feedback. We're thrilled to hear that you enjoyed the food, drinks, staff, and our convenient location. It’s great to know you appreciated the quality towels, the view, and the ease of accessing nearby nightlife and restaurants. We truly value your comments about the areas where we can improve. As a new establishment, feedback like yours is incredibly helpful in guiding our growth. We're already looking into enhancing the balcony experience with thoughtful touches like a small table or lounge seating, and we’ll certainly review our housekeeping procedures to ensure the highest standards are maintained throughout every stay. Your comfort and satisfaction mean everything to us, and we're always striving to make each guest's experience even better. We hope to welcome you back again soon and thank you again for helping us grow. Warm regards, Basil at Villa Team

    Thank you so much for taking the time to share your feedback. We're thrilled to hear that you enjoyed the food, drinks, staff, and our convenient location. It’s great to know you appreciated the quality towels, the view, and the ease of… Show more

    Basil At Villa
    16 May 2025
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  • Abi

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review
  • Hilary

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review

    The room was a good size, comfortable and clean and everything worked. The staff were extremely friendly but also efficient. Both dinner and breakfast were excellent.

    Two small suggestions: 1. Consider providing insect spray or perhaps mosquito coils in the room as we had some bother from mosquitoes. 2. It would be useful to have a waste bin in the bedroom as well as in the bathroom.

    Property response:

    Thank you so much for your kind words and thoughtful feedback! We’re delighted to hear that you enjoyed your stay and found the room comfortable, clean, and the meals excellent. We also truly appreciate your suggestions ,as a new small business every comment helps us get better and further improve the guest experience. We’ll certainly take your recommendations regarding insect spray and an additional waste bin into consideration as we continue to enhance our rooms. We hope to have the pleasure of welcoming you back on your next trip! Regards, BAV Team

    Thank you so much for your kind words and thoughtful feedback! We’re delighted to hear that you enjoyed your stay and found the room comfortable, clean, and the meals excellent. We also truly appreciate your suggestions ,as a new small bus… Show more

    Basil At Villa
    28 April 2025
  • Helen

    Reviewed: 2 April 2025 · Stayed in January 2025

    Verified review

    Spacious clean room, exceptionally comfortable bed good bathroom. Breakfast good, they can cook fried eggs properly! Staff all friendly. Some noise from next door property music talking etc. didn’t go on too late. Only stayed one night as I was in transit. Will definitely do so again. One note of caution if there is a large cruise ship in and you want to get to the ferry dock allow at least quadruple time to get there.

    Property response:

    Thank you for your thoughtful review! We’re delighted you enjoyed the spacious, comfortable room, good breakfast, and our friendly staff. We appreciate your note about outside noise and your helpful tip regarding cruise ship days — future guests will find this valuable. We’re so pleased you plan to stay with us again and look forward to welcoming you back!

    Thank you for your thoughtful review! We’re delighted you enjoyed the spacious, comfortable room, good breakfast, and our friendly staff. We appreciate your note about outside noise and your helpful tip regarding cruise ship days — future g… Show more

    Basil At Villa
    19 August 2025
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  • Benedicte

    Reviewed: 5 March 2025 · Stayed in February 2025

    Verified review

    Lovely stay on the waterfront in Villa. Nice clean room, with good quality towels and bedlinen as well as a small fridge. Lovely omelette for breakfast. Very short walking distance to a few other bars and restaurants. No proper beach, but easy to get in the water from a strech of sand at the neighbouring property and from the jetty.

    Property response:

    Thank you for sharing your experience! We’re glad you enjoyed the clean and comfortable room, quality linens, and breakfast omelet, as well as the convenience of our waterfront location close to other bars and restaurants. We appreciate your note about beach access and are happy you still found it easy to enjoy the water nearby. We look forward to welcoming you back to Basil at Villa soon!

    Thank you for sharing your experience! We’re glad you enjoyed the clean and comfortable room, quality linens, and breakfast omelet, as well as the convenience of our waterfront location close to other bars and restaurants. We appreciate you… Show more

    Basil At Villa
    19 August 2025
  • Peter

    Reviewed: 3 March 2025 · Stayed in February 2025

    Verified review

    No opinion. Just a one-night stopover.

    No opinion. Just a one-night stopover.

    Property response:

    Thank you for your feedback. We’re glad we could host you for your stopover and hope to welcome you again for a longer stay in the future.

    Basil At Villa
    19 August 2025
  • Paweł

    Reviewed: 2 March 2025 · Stayed in February 2025

    Verified review

    Very friendly personel. Hotel located in beautiful area - closeby to the ocean, with own pier and several restaurants just outside. Also - you need to ask Wilfred (the hotel's manager) for his fameous omlet. The best omlet i've ever had! I really hope to get back there.

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  • Alice

    Reviewed: 26 February 2025 · Stayed in February 2025

    Verified review

    Treated like royalty - literally (ask Wilfred!) Rum Sours second to none. Will certainly come back!

    Nothing

  • Therese

    Reviewed: 17 February 2025 · Stayed in February 2025

    Verified review

    Good location, we had omelett for breakfast and that was great :) comfortable bed and pillows. Great staff! Overall a perfekt one night stay for us!

  • Simonique

    Reviewed: 1 February 2025 · Stayed in January 2025

    Verified review

    I was late to breakfast on my first morning. The very gracious Manager, Wilfred readily offered to make me breakfast. Not only did he make breakfast, i was treated his bespoke butler services. The entire experience was absolutely delightful. ful with the shaded outdoor garden setting and magnificent views of the water made it even more amazing. Much kudos to Wilfred and his team especially the sweet young lady who willingly took my photos.

    An in-room guide for guests detailing breakfast times etc. Also directions on how to access TV channels etc and accurate wifi information.

    Property response:

    Thank you so much for your kind words and for sharing your delightful experience with us. We’re thrilled to hear that Wilfred and our team made your stay extra special. Your appreciation means a lot, and we will be sure to pass on your kudos to Wilfred and the team. We also truly appreciate your feedback regarding the in-room guide and will use your suggestions to enhance our guest experience. Providing the best service possible is our top priority, and your insights help us do just that. We hope to welcome you again soon! Best regards,

    Thank you so much for your kind words and for sharing your delightful experience with us. We’re thrilled to hear that Wilfred and our team made your stay extra special. Your appreciation means a lot, and we will be sure to pass on your kudo… Show more

    Basil At Villa
    14 February 2025
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  • Geoffrey

    Reviewed: 31 January 2025 · Stayed in January 2025

    Verified review
  • Lauren

    Reviewed: 13 January 2025 · Stayed in December 2024

    Verified review

    It was EXTREMELY clean and comfortable, and very spacious. The bed was really comfy, and the towels were so soft! We loved that the staff let us hang around all day the next day, working from the restaurant area, as we had a late flight - the fish burgers were delicious! WiFi was also great. And the staff were really friendly.

    Unfortunately there is a bar next door that play loud music in the night so it can be a bit annoying when trying to sleep. Nothing to do with this property though as everything else was great. Just Recommend bringing ear plugs!

  • 7.0 Good
    Horace

    Reviewed: 9 January 2025 · Stayed in January 2025

    Verified review
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