Reviews of Charruas hostel
Charrúa 2226, 11200 Montevideo, Uruguay
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Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewMy booking was a mistake and not worth the money: The atmosphere was quite hostile and empty at this time of the year. They also have rooms without windows and aggressive dogs barking. Ultimately, I had to change for another hostel.
Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay didn’t meet your expectations. When you arrived, you mentioned that you were looking for a place with more international travelers, and we completely understood your concern. That’s why, before check-in, we offered you the option to cancel your reservation at no cost. However, you decided to go ahead with the stay. As for the room, we offer different types, and some do not have exterior windows—this is clearly stated in the room description at the time of booking. During the off-season, our hostel tends to be quieter, which many guests appreciate for its calm and relaxed atmosphere. We're sorry this wasn’t what you were looking for, and that you felt the need to move to another hostel. We always strive to provide a welcoming and transparent experience, and we appreciate your comments as they help us to keep improving. We wish you all the best in your future travels.
Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay didn’t meet your expectations. When you arrived, you mentioned that you were looking for a place with more international travelers, and we co… Show more
Reviewed: 24 January 2025 · Stayed in December 2024
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewFriendly staff, nice common areas
Our room was up an extremely steep, narrow flight of stairs. It was manageable but a little difficult with luggage etc
Reviewed: 4 January 2025 · Stayed in November 2024
Verified reviewReviewed: 4 January 2025 · Stayed in November 2024
Verified reviewLocation. Kitchen access and spacious hang-out area.
Nothing unbearable.
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewReviewed: 8 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 November 2024 · Stayed in November 2024
Verified reviewWe stayed at "private double rooms " the access was through super narrow steep staircase. The room was tiny and didn't have a window and the bed was extremely dirty and smelled atrocious. Great if you want to catch some bed bugs and scabies. Do not recommend
Good morning, I am sorry to hear that you were not completely satisfied with your stay at the accommodation. Our goal is always to provide a comfortable and pleasant experience for our guests, but I believe your comment does not reflect the actual conditions of the room. We ensure that the room is delivered in perfect cleaning conditions, and there are no bedbugs or unpleasant odors. Regarding the narrowness of the stairs, we have updated photos of the entire property on Booking. We believe the guest expressed their comment in a malicious manner, as they never approached the staff to dispute the condition of the room or ask for help regarding the issues mentioned in their review. We appreciate all constructive feedback, but this particular comment is far from reflecting the quality we offer at the accommodation. It is important for future guests to have a realistic view of what we provide, so I kindly request that the review be reconsidered. In any case, we appreciate your feedback, despite it seeming ill-intentioned, and we trust that future guests will form a more accurate idea of what we offer as accommodation. Finally, we thank you and wish you a safe and pleasant journey.
Good morning, I am sorry to hear that you were not completely satisfied with your stay at the accommodation. Our goal is always to provide a comfortable and pleasant experience for our guests, but I believe your comment does not reflect t… Show more
Reviewed: 5 August 2024 · Stayed in May 2024
Verified reviewgood kitchen, comfy beds, lots of space, busy and bustling place. i like
nada
Reviewed: 28 July 2024 · Stayed in July 2024
Verified reviewReviewed: 21 July 2024 · Stayed in June 2024
Verified reviewReviewed: 13 July 2024 · Stayed in July 2024
Verified reviewGood location. Volunteers really helpful and friendly and the dogs were an amazing surprise.
Reviewed: 21 June 2024 · Stayed in May 2024
Verified reviewReviewed: 6 May 2024 · Stayed in April 2024
Verified reviewReviewed: 10 March 2023 · Stayed in March 2023
Verified reviewBig and spacious rooms and also locker in the rooms. Amazing outdoor area with bar.
Wifi didnt work well.
Reviewed: 3 February 2023 · Stayed in February 2023
Verified reviewFriendly clean hostel, with helpful staff
The stairs to our double room were difficult to go down, especially at night to get to the bathroom
Reviewed: 30 January 2023 · Stayed in January 2023
Verified reviewVery clean, nice private dorm beds with individual lights and plugs . Nice outdoor space.
Reviewed: 24 January 2023 · Stayed in January 2023
Verified reviewManager very caring and provides a peaceful serene atmosphere.
Liked it all.
Reviewed: 17 January 2023 · Stayed in January 2023
Verified reviewThis lovely hostel makes you feel right at home! My friend and I met people from all over the world, and ended up spending the majority of the weekend with our "hostel friends" - it was great! Highly recommend Charruas hostel to travelers in their 20s and 30s!
Rooms/bathrooms could use an upgrade. Everything was clean, but old.
Reviewed: 10 January 2023 · Stayed in December 2022
Verified reviewReviewed: 7 January 2023 · Stayed in December 2022
Verified reviewReviewed: 6 January 2023 · Stayed in December 2022
Verified reviewReviewed: 30 December 2022 · Stayed in December 2022
Verified reviewReviewed: 26 November 2022 · Stayed in November 2022
Verified review