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Reviews of WoodSpring Suites East Lansing - University Area 3 stars

3225 West Road, East Lansing, MI 48823, United States

#6 of 8 hotels in East Lansing

Guests' Choice

Review score

Based on 163 hotel reviews

7.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.7

  • Staff

    7.6

  • Value for money

    8.1

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Showing 1 – 25

  • Reviewed: 18 August 2025

    8.0
    Clean room, friendly staff but not so quiet at night.
    • Business trip
    • Solo traveller
    • QUEEN SUITE
    • Stayed 1 night
    • Submitted via mobile

    The room smelled a bit like last nights dinner. Noisy hallway and banging on door in the middle of the night.

    Very large spacious room that had a great location. Virtual check out was a breeze!

    Stayed in July 2025

  • Reviewed: 13 June 2025

    7.0
    Decent hotel. Terrible service.
    • Leisure trip
    • Solo traveller
    • QUEEN SUITE
    • Stayed 1 night

    The check-in process is abysmal. They close the front desk at 4pm. The only way to check-in is to use an electronic kiosk staffed by a remote worker from across the world. The remote worker was not available, and would be unavailable for 10-15 minutes between serving the next person in line. There were about 8 people waiting, and there was a 10 minute gap between each person getting attended to.

    Everything was neat and tidy.

    Stayed in May 2025

  • Reviewed: 7 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • QUEEN SUITE
    • Stayed 4 nights
    • Submitted via mobile

    No ice lol

    Location and cleanliness

    Stayed in June 2025

  • Reviewed: 6 June 2025

    8.0
    Excellent value for the money
    • Leisure trip
    • Solo traveller
    • QUEEN SUITE
    • Stayed 4 nights
    • Submitted via mobile

    Wish there were a few basic supplies in the kitchenette (paper towels, small dish soap, disposable cutlery); the bathroom could use hand towels. Since I last stayed here, a sensor light was switched for a regular light in the bathroom which is jarring when you get up in the night to use the bathroom. Perhaps they can add a dimmer?

    Good value, convenient location, spacious room

    Stayed in June 2025

  • Reviewed: 7 May 2025

    8.0
    An experience
    • Couple
    • QUEEN SUITE TWO QUEEN BEDS
    • Stayed 1 night
    • Submitted via mobile

    I found long hair in the bathtub and in the bed. The floor of the room wasn’t clean

    Good location. Personal very kind and nice. Good facilities. They look new

    Stayed in May 2025

  • Reviewed: 6 April 2025

    6.0
    Pleasant
    • Family with young children
    • QUEEN SUITE TWO QUEEN BEDS
    • Stayed 1 night
    • Submitted via mobile

    We arrived at 11:08pm, so we need to check in via Kiosk. The kiosk is operating by an agent which is not available at the time we arrived. We waited for 30 minutes in order for someone to check us in. The property is very nice and clean. They did not provide shampoo & conditioner and hair dryer.

    Stayed in April 2025

  • Reviewed: 28 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • QUEEN SUITE
    • Stayed 1 night
    • Submitted via mobile

    Staff was friendly to bad they don't have breakfast that would have been awesome and a pool lol

    Stayed in February 2025

  • Reviewed: 18 March 2025

    7.0
    It served a purpose traveling for a wedding. It was close to the venue.
    • Leisure trip
    • Group
    • QUEEN SUITE TWO QUEEN BEDS ACCESSIBLE
    • Stayed 2 nights
    • Submitted via mobile

    Very loud door, slamming all night couple of fights in the hotel between men and women I think

    No breakfast was offered nor did I see where it was available

    Stayed in March 2025

  • Reviewed: 13 March 2025

    8.0
    This is actually a weekly rental place for say traveling doctors, nurses, construction workers, which was definitely unc
    • Leisure trip
    • Couple
    • QUEEN SUITE
    • Stayed 2 nights
    • Submitted via mobile

    The lobby and hallways stunk of weed every afternoon/evening. There were no hand towels and only one bath towel/wash cloth each. The lobby/front desk being open for only a few hours a day was a bit alarming, but we didn’t end up having any emergencies where we needed anything outside those hours. There was no one available to leave the keys with in the morning, so we were instructed to leave them in the room. The room service is weekly, so I’m hoping I get charged appropriately as well as today is the day the room would be scheduled to be cleaned. There was a damage disclaimer in the contract which seemed a little different. The whole situation was just very different than a regular hotel. The advertising should really indicate this place is for extended RENTAL versus nightly. It was not unpleasant but very different.

    It was super clean. It was close to everything. It was very quiet also. No hockey kids running up and down the hallway yelling at all hours. Full sized fridge and kitchenette were lovely. No coffee maker tho, which was disappointing.

    Stayed in March 2025

  • Reviewed: 4 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • QUEEN SUITE W DISHWASHER (DISHES/COOKWARE INCLUDED) ACCESSIBLE ROLL IN SHOWER
    • Stayed 2 nights
    • Submitted via mobile

    Pillows uncomfortable.

    Clean. Well appointed with cooking platforms. Great price. Helpful staff.

    Stayed in March 2025

  • Reviewed: 9 February 2025

    8.0
    Over all was ok could be a little cheaper since fitness room is very small, no pool and no breakfast
    • Leisure trip
    • Solo traveller
    • QUEEN SUITE
    • Stayed 1 night
    • Submitted via mobile

    That the morning of my check out both days my keys stopped working before it was even 11 (check out time)

    It was clean and staff was friendly

    Stayed in February 2025

  • Reviewed: 6 January 2025

    8.0
    Was comfortable and quiet
    • Leisure trip
    • Couple
    • QUEEN SUITE W DISHWASHER (DISHES/COOKWARE INCLUDED) ACCESSIBLE ROLL IN SHOWER
    • Stayed 2 nights
    • Submitted via mobile

    Need more dishes/cookware. Guest should bring their own

    Stayed in January 2025

  • Reviewed: 9 November 2024

    6.0
    It was okay. It is brand new but my guess it’s going to get dirty fast
    • Leisure trip
    • Family with young children
    • QUEEN SUITE TWO QUEEN BEDS
    • Stayed 2 nights
    • Submitted via mobile

    No staff around

    Brand new

    Stayed in November 2024

  • Reviewed: 24 October 2024

    8.0
    probably won’t be staying here again!
    • Leisure trip
    • Solo traveller
    • QUEEN SUITE
    • Stayed 7 nights
    • Submitted via mobile

    no hand towels and the elevator didn’t work for three of my five days!

    convenient location!

    Stayed in September 2024

  • Reviewed: 20 October 2024

    7.0
    Basic, clean, especially if not spending long periods in room, i.e. out and about during the day.
    • Leisure trip
    • Couple
    • QUEEN SUITE
    • Stayed 4 nights

    Hand towels would be nice.

    Appears to be relatively new extended stay location. Maid service every other week. No hand towels, only wash cloths and bath towels, which can be exchanged for clean ones at front desk if you turn in ones you already have. Large microwave, full size refrigerator, two burners but no utensils or dishware. No carpet in room. Large mirror and bright light in bath. Motion sensor light in bath we disabled by covering in favor for dimmer light. Front desk staffed M-F 9-5 but available by phone per signs. Lots of parking all around building.

    Stayed in October 2024

  • Reviewed: 23 September 2024

    8.0
    Good place to stay
    • Leisure trip
    • Family with young children
    • QUEEN SUITE TWO QUEEN BEDS
    • Stayed 2 nights
    • Submitted via mobile

    The elevator was not working.

    Clean rooms, comfortable beds and pillows, great security.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • QUEEN SUITE
    • Stayed 7 nights
    • Submitted via mobile

    Fire alarm went off at 5:00 am one morning. Had to sit outside for an hour.

    Clean and big rooms

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    Quick check in. Quiet stay. Easy check out.
    • Business trip
    • Couple
    • QUEEN SUITE
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean. Nice bathroom. Tastefully decorated

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • QUEEN SUITE
    • Stayed 1 night
    • Submitted via mobile

    Price and location

    Stayed in September 2024

  • Reviewed: 17 September 2024

    6.0
    It was fine for our visit and was very neat and clean. Probably wouldn’t stay there again however.
    • Leisure trip
    • Family with young children
    • QUEEN SUITE TWO QUEEN BEDS
    • Stayed 2 nights
    • Submitted via mobile

    No hand towels or Kleenex in the room. No coffeemaker. No ice machine. Ice trays in freezer could at least be filled & frozen for new arrivals. Hard to obtain needed items from the front desk when only covered at limited times. It wasn’t glaringly obvious when booking the room that there was an extra fee for kitchenware and pots & pans. We didn’t need it for our stay but weren’t aware of it.

    Location was good.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • QUEEN SUITE
    • Stayed 2 nights
    • Submitted via mobile

    Room was clean. I was, however, disappointed that at 8:45 pm desk was closed. I called the number because we needed towels and was told I couldn't get any until the next morning at 9am. We were getting up early yo leave so that did me no good. I would also have preferred a king size bed. Bed was ok but not very comfortable

    Stayed in September 2024

  • Reviewed: 7 September 2024

    7.0
    Good
    • Business trip
    • Group
    • QUEEN SUITE
    • Stayed 2 nights
    • Submitted via mobile

    Lack of staff

    Service desk not being available in the morning is terribly unfortunate. Neighboring rooms are very loud and rude if/when they want to be, and no one is there to receive feedback.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • QUEEN SUITE
    • Stayed 4 nights
    • Submitted via mobile

    I was told I couldn't connect any streaming devices or gaming systems to the television

    It was affordable and clean.

    Stayed in August 2024

  • Reviewed: 27 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • QUEEN SUITE TWO QUEEN BEDS
    • Stayed 1 night

    it would have been nice to know about check out rather then me fumbling around trying to figure it that i used the kiosk in the front lobby vestibule.

    price and comfort

    Stayed in July 2024

Showing 1 – 25

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