3225 West Road, East Lansing, MI 48823, United States
#6 of 8 hotels in East Lansing
Guests' ChoiceBased on 163 hotel reviews
7.1Cleanliness
8.3
Comfort
8.0
Location
8.3
Facilities
7.7
Staff
7.6
Value for money
8.1
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End of dialog contentReviewed: 18 August 2025
Reed
United StatesThe room smelled a bit like last nights dinner. Noisy hallway and banging on door in the middle of the night.
Very large spacious room that had a great location. Virtual check out was a breeze!
Stayed in July 2025
Reviewed: 13 June 2025
Kevin
United StatesThe check-in process is abysmal. They close the front desk at 4pm. The only way to check-in is to use an electronic kiosk staffed by a remote worker from across the world. The remote worker was not available, and would be unavailable for 10-15 minutes between serving the next person in line. There were about 8 people waiting, and there was a 10 minute gap between each person getting attended to.
Everything was neat and tidy.
Stayed in May 2025
Reviewed: 7 June 2025
Mildred
United StatesNo ice lol
Location and cleanliness
Stayed in June 2025
Reviewed: 6 June 2025
Mary
United StatesWish there were a few basic supplies in the kitchenette (paper towels, small dish soap, disposable cutlery); the bathroom could use hand towels. Since I last stayed here, a sensor light was switched for a regular light in the bathroom which is jarring when you get up in the night to use the bathroom. Perhaps they can add a dimmer?
Good value, convenient location, spacious room
Stayed in June 2025
Reviewed: 7 May 2025
Sarabia
United StatesI found long hair in the bathtub and in the bed. The floor of the room wasn’t clean
Good location. Personal very kind and nice. Good facilities. They look new
Stayed in May 2025
Reviewed: 6 April 2025
Vivian
United StatesWe arrived at 11:08pm, so we need to check in via Kiosk. The kiosk is operating by an agent which is not available at the time we arrived. We waited for 30 minutes in order for someone to check us in. The property is very nice and clean. They did not provide shampoo & conditioner and hair dryer.
Stayed in April 2025
Reviewed: 28 March 2025
Jason
United StatesStaff was friendly to bad they don't have breakfast that would have been awesome and a pool lol
Stayed in February 2025
Reviewed: 18 March 2025
Rebecca
United StatesVery loud door, slamming all night couple of fights in the hotel between men and women I think
No breakfast was offered nor did I see where it was available
Stayed in March 2025
Reviewed: 13 March 2025
Kelly
United StatesThe lobby and hallways stunk of weed every afternoon/evening. There were no hand towels and only one bath towel/wash cloth each. The lobby/front desk being open for only a few hours a day was a bit alarming, but we didn’t end up having any emergencies where we needed anything outside those hours. There was no one available to leave the keys with in the morning, so we were instructed to leave them in the room. The room service is weekly, so I’m hoping I get charged appropriately as well as today is the day the room would be scheduled to be cleaned. There was a damage disclaimer in the contract which seemed a little different. The whole situation was just very different than a regular hotel. The advertising should really indicate this place is for extended RENTAL versus nightly. It was not unpleasant but very different.
It was super clean. It was close to everything. It was very quiet also. No hockey kids running up and down the hallway yelling at all hours. Full sized fridge and kitchenette were lovely. No coffee maker tho, which was disappointing.
Stayed in March 2025
Reviewed: 4 March 2025
Robert
United StatesPillows uncomfortable.
Clean. Well appointed with cooking platforms. Great price. Helpful staff.
Stayed in March 2025
Reviewed: 9 February 2025
Jason
United StatesThat the morning of my check out both days my keys stopped working before it was even 11 (check out time)
It was clean and staff was friendly
Stayed in February 2025
Reviewed: 6 January 2025
Steven
United StatesNeed more dishes/cookware. Guest should bring their own
Stayed in January 2025
Reviewed: 9 November 2024
Doreen
United StatesNo staff around
Brand new
Stayed in November 2024
Reviewed: 24 October 2024
Mary
United Statesno hand towels and the elevator didn’t work for three of my five days!
convenient location!
Stayed in September 2024
Reviewed: 20 October 2024
Charles
United StatesHand towels would be nice.
Appears to be relatively new extended stay location. Maid service every other week. No hand towels, only wash cloths and bath towels, which can be exchanged for clean ones at front desk if you turn in ones you already have. Large microwave, full size refrigerator, two burners but no utensils or dishware. No carpet in room. Large mirror and bright light in bath. Motion sensor light in bath we disabled by covering in favor for dimmer light. Front desk staffed M-F 9-5 but available by phone per signs. Lots of parking all around building.
Stayed in October 2024
Reviewed: 23 September 2024
Kendra
United StatesThe elevator was not working.
Clean rooms, comfortable beds and pillows, great security.
Stayed in September 2024
Reviewed: 21 September 2024
Morefield
United StatesFire alarm went off at 5:00 am one morning. Had to sit outside for an hour.
Clean and big rooms
Stayed in September 2024
Reviewed: 20 September 2024
John
United StatesNothing
Clean. Nice bathroom. Tastefully decorated
Stayed in September 2024
Reviewed: 17 September 2024
Kaplan
United StatesPrice and location
Stayed in September 2024
Reviewed: 17 September 2024
Joseph
United StatesNo hand towels or Kleenex in the room. No coffeemaker. No ice machine. Ice trays in freezer could at least be filled & frozen for new arrivals. Hard to obtain needed items from the front desk when only covered at limited times. It wasn’t glaringly obvious when booking the room that there was an extra fee for kitchenware and pots & pans. We didn’t need it for our stay but weren’t aware of it.
Location was good.
Stayed in September 2024
Reviewed: 16 September 2024
Kelly
United StatesRoom was clean. I was, however, disappointed that at 8:45 pm desk was closed. I called the number because we needed towels and was told I couldn't get any until the next morning at 9am. We were getting up early yo leave so that did me no good. I would also have preferred a king size bed. Bed was ok but not very comfortable
Stayed in September 2024
Reviewed: 7 September 2024
Phil
United StatesLack of staff
Service desk not being available in the morning is terribly unfortunate. Neighboring rooms are very loud and rude if/when they want to be, and no one is there to receive feedback.
Stayed in August 2024
Reviewed: 3 August 2024
Chris
United StatesI was told I couldn't connect any streaming devices or gaming systems to the television
It was affordable and clean.
Stayed in August 2024
Reviewed: 27 July 2024
Melanie
United Statesit would have been nice to know about check out rather then me fumbling around trying to figure it that i used the kiosk in the front lobby vestibule.
price and comfort
Stayed in July 2024
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