Reviews of Triada Palm Springs, Autograph Collection 4 stars
640 North Indian Canyon Drive, Palm Springs, CA 92262, United States
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Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewPrivate, peaceful,secluded
Minor issue with the toilet not flushing completely had to remove the top and hold the button
Dear Stephone, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated the private, peaceful, and secluded environment we strive to provide for our guests. It is wonderful to know that these aspects contributed positively to your experience. We also appreciate you bringing the minor issue with the toilet flushing to our attention. Please rest assured that we take such matters seriously and will address this concern promptly to ensure it does not affect future guests' comfort. Thank you once again for your valuable insights. We hope to welcome you back soon for another relaxing stay! Sincerely, Triada Palm Springs.
Dear Stephone, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated the private, peaceful, and secluded environment we strive to provide for our guests. It … Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewAmazing service
Dear LEDEZMA, On behalf of the entire hotel team, I want to thank you for sharing about your 10/10 stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. TRIADA TEAM
Dear LEDEZMA, On behalf of the entire hotel team, I want to thank you for sharing about your 10/10 stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedbac… Show more
Reviewed: 19 May 2025 · Stayed in April 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 October 2024 · Stayed in September 2024
Verified reviewLocation & staff
Very noisy machine type noise between 11pm/2am
Hello, We thank you for your feedback. We deeply apologize for the noise issues you encountered. We truly hope you give us another opportunity whenever your travels bring you back to Palm Springs.
Reviewed: 3 August 2024 · Stayed in July 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewNicely designed hotel close to downtown. Staff were friendly & helpful.
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our hotel's design and found our staff friendly and helpful. We strive to provide a welcoming atmosphere for all our guests, and we are pleased that we met your expectations. If there is anything else we can do to enhance your experience in the future, please do not hesitate to let us know. We look forward to welcoming you back on your next visit.
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our hotel's design and found our staff friendly and helpful. We strive to provide a welcoming atmosphere for all our guests, and we … Show more
Reviewed: 6 June 2024 · Stayed in May 2024
Verified reviewThe hotel was in a great location close to the centre of Palm Springs. The staff were very pleasant and helpful and the room was spacious and clean.
I had very noisy neighbours who I could hear talking and their TV was very loud. Not great noise protection between rooms
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel's location convenient and that our staff provided pleasant and helpful service. We also appreciate your positive comments about the spacious and clean room. We apologize for the inconvenience caused by the noise disturbance from your neighbors. We understand how disruptive this can be, and we will certainly look into ways to improve noise protection between rooms to ensure a more peaceful stay for all of our guests. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel's location convenient and that our staff provided pleasant and helpful service. We also appreciate your positive comments abou… Show more
Reviewed: 9 April 2024 · Stayed in April 2024
Verified reviewExcellent location. Early bird coffee at the lobby for free
Dear Risto, Thank you for the taking the time to review and rate us, we look forward to your return to the desert again and hope to continue to provide a great service.
Reviewed: 19 February 2024 · Stayed in February 2024
Verified reviewThey make you vallet. And then charge you per night to vallet.
Hi Melissa, We do apologize regarding the valet situation but it is noted that we are valet only property as parking is limited in the area.
Reviewed: 7 September 2023 · Stayed in September 2023
Verified reviewReviewed: 29 August 2023 · Stayed in August 2023
Verified reviewReviewed: 8 August 2023 · Stayed in August 2023
Verified reviewCustomer service was amazing, valet parking and front desk people always always very kind, respectful and sooo friendly, the room was super clean..
Dear Jeorgina, Thank you so much for your great review and feedback regarding our staff service. We hope to see you again soon whenever your travels bring you back to Palm Springs! Best Regards, Triada Palm Springs
Reviewed: 21 April 2023 · Stayed in April 2023
Verified reviewExcellent location. The breakfast food was very ordinary.
Better selection and quality of food.
Hello Dean, Thank you for your review & feedback! We hope to see you another time.
Reviewed: 3 April 2023 · Stayed in April 2023
Verified reviewSewer gas.in shower couldnt fix but gave 30% off room
Thank you for your review! We apologize for our shortcomings regarding the shower issue. We appreciate you bringing it to our attention.
Reviewed: 28 January 2023 · Stayed in January 2023
Verified reviewReviewed: 20 December 2022 · Stayed in December 2022
Verified reviewI loved everything for the most part but your rooms are WAY too expensive...for what you get. Your prices should be around $250.00.
Dear Joi, Thank you for taking the time to write us a review, We look forward to your future stay and will keep in mind your recommendations. Warmest Regards, Triada Palm Springs.
Reviewed: 5 December 2022 · Stayed in December 2022
Verified reviewReviewed: 15 November 2022 · Stayed in November 2022
Verified reviewWonderful setting in historical hotel, great vibe by the pool, staff was great.
Dear Laure, Thank you so much for taking the time to write a review and rate us! We look forward to welcome you back and hope to continue to provide you with the best customer service and hospitality at our hotel. Your kind words is what motivates us to continue our level of service. Warmest Regards, Triada Palm Springs
Dear Laure, Thank you so much for taking the time to write a review and rate us! We look forward to welcome you back and hope to continue to provide you with the best customer service and hospitality at our hotel. Your kind words is what m… Show more
Reviewed: 21 September 2022 · Stayed in August 2022
Verified review