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  5. Reviews of The Westin Riverfront Resort & Spa, Avon, Vail Valley

Reviews of The Westin Riverfront Resort & Spa, Avon, Vail Valley 4 stars

126 Riverfront Lane, Avon, CO 81620, United States

#6 of 23 hotels in Avon

Guests' Choice

Review score

Based on 40 hotel reviews

7.6

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    7.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 26 June 2025

    8.0
    E got engaged and it was a magical place for a magical time
    • Leisure trip
    • Couple
    • Studio Suite with Fireplace and Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Prices, broke down elevator, thought the spa would have been a little more bang for your buck

    View, pool, bars

    Stayed in June 2025

  • Reviewed: 12 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Suite with Fireplace and Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Paid extra for “Mountain View” in reality the view was of the hotel wing, the Godavari wasn’t operational which negated the point of the location

    Nice setting, amenities, food options, comfortable, clean

    Stayed in December 2024

  • Reviewed: 20 September 2024

    9.0
    Here to confirm hotel needs for son's/duaghter-in-laws wedding scheduled for next fall
    • Leisure trip
    • Solo traveller
    • Traditional Queen Room with Two Queen Rooms
    • Stayed 1 night

    Starbucks not attentive to my needs, I left and walked to Starbucks by Burger King

    perfect location, nicely remodeled, Stokes & Rye had a nice breakfast.

    Stayed in September 2024

  • Reviewed: 13 August 2024

    7.0
    Pleasant but I wouldn’t rush back or tell people this is the place to go.
    • Leisure trip
    • Family with young children
    • Studio Suite with Fireplace
    • Stayed 5 nights
    • Submitted via mobile

    Architecture seemed vey basic. Lacked character and quality feel. Menu limited and expensive.

    Location was good. Hot tubs nice. Great path along creek-easy access

    Stayed in August 2024

  • Reviewed: 22 June 2024

    8.0
    It was nice
    • Family with young children
    • Traditional Queen Room with Two Queen Rooms
    • Stayed 2 nights
    • Submitted via mobile

    I

    Very nice and pleasant

    Stayed in May 2024

  • Reviewed: 30 May 2024

    7.0
    Stunning hotel but could do better on the knowledge of the people working there.
    • Leisure trip
    • Family with young children
    • Traditional Queen Room with Two Queen Rooms
    • Stayed 1 night
    • Submitted via mobile

    The questions we asked had very approximate answers ( for example why did we got two different amount debited on our cards, where was the key drop box when leaving the parking lot…). Not many options for breakfast.

    The hotel is beautiful, the rooms are comfortable, the amenities are really great , we particularly enjoyed the hot tubs. The restaurant has really good food.

    Stayed in May 2024

  • Reviewed: 20 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Suite with Fireplace
    • Stayed 5 nights
    • Submitted via mobile

    Great access to the Beaver Creek mountain

    Stayed in March 2024

  • Reviewed: 11 December 2023

    9.0
    Wknd in Avon
    • Leisure trip
    • Couple
    • Studio Suite with Fireplace
    • Stayed 2 nights
    • Submitted via mobile

    That housekeeping came knocking on the door twice before checkout time our last morning there.

    The scenery in general, plus the room was very nice and accommodating.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Clean, comfortable with easy access to Beaver Creek
    • Leisure trip
    • Family with young children
    • Traditional Queen Room with Two Queen Rooms
    • Stayed 2 nights

    I had forgotten a contact lens case and it would have been nice if the front desk had one I could have. We had to run out instead. Pool was not warm enough for my taste.

    Snacks at the bar were delicious. Hot chocolate bar was a huge hit with my son! Hotel room was very quiet, comfortable and clean. Shuttle to the village was great.

    Stayed in December 2023

  • Reviewed: 10 October 2023

    8.0
    Overall wonderful
    • Leisure trip
    • Couple
    • Studio Suite with Fireplace and Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Bed wasn’t super comfortable Towels were very rough

    Wonderful location, staff and facilities

    Stayed in October 2023

  • Reviewed: 19 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Traditional Queen Room with Two Queen Rooms
    • Stayed 5 nights

    Staff

    Stayed in August 2023

  • Reviewed: 4 March 2023

    9.0
    Great hotel…but
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    We originally booked a king room which was unavailable when we arrived. They gave us a double queen room with an “upgrade” to the Mountain View which we didn’t love- it was really small and once our luggage was in the room it was a bit hard to move around. The biggest disappointment for us was probably the food at Stoke & Rye. The reviews raved about how wonderful the food is but we found it rather flavorless. It was actually so bad, we ended up going to the City Market afterwards to purchase groceries and make our own food. We visited 2 other restaurants in the area which we also found to be disappointing so maybe we just have a different palette. Something to note, the provided transportation is weather permitting so be mindful before you leave the hotel. If the weather changes and transport is unable to come back to the area- you will have to call your own taxi (which is extremely expensive.) On the topic of taxis, the taxi service that partners with the Westin is EXTREMELY expensive. It was $140 from the Eagle-Vail airport to the Westin and $130 from the Westin back to the airport. Uber shows the price to and from the airport as $50 each way though we ended up not choosing Uber after several hotel employees told us that Ubers are known to cancel rides to the airport. We spoke to several other people including Uber drivers and they didn’t seem to think that cancellations were that common but we decided to take the staffs advice as we were afraid to miss our flights home (there is only one delta flight out a day so we would have been stuck overnight.) Use your own discretion or if calling an Uber, give yourself SEVERAL hours as a buffer in the event that they do cancel. We felt they were insisting in order to push more business to their taxi partner but that was simply a feeling and we could very well be wrong.

    The Westin is a beautiful hotel. The atmosphere is lively but relaxing. There are several fireplaces giving the lobby and outdoor spaces a cozy touch. We upgraded to the penthouse suite as we were a bit disappointed in the room we were first given. The penthouse was truly the highlight of our trip. It was like having a home away from home. The nearly 360 view from the top floor was breathtaking. The room had a massive office/closet, a full kitchen and TWO full bathrooms. The staff was lovely- special shout-out to Chase, Laura, Solange & Verni the taxi driver for going above and beyond for us. The location was GREAT- several restaurants and even a grocery store within walking distance (less than 15 minute walk.) Transport into beaver creek was quick and convenient. There is a gondola on property that takes you up to a ski lift, it’s a fun, free experience that I can imagine children would love. *Bring a swimsuit! There is a lovely hot tub on property!

    Stayed in March 2023

  • Reviewed: 30 July 2025

    10
    We had an amazing time.
    • Leisure trip
    • Couple
    • Studio Suite with Fireplace
    • Stayed 1 night

    Everything was perfect.

    We loved all the amanities. Room was super clean and quiet. We will for sure be back.

    Stayed in July 2025

  • Reviewed: 4 December 2024

    2.0
    Disappointing
    • Leisure trip
    • Couple
    • Traditional Queen Room with Two Queen Rooms
    • Stayed 4 nights
    • Submitted via mobile

    All that I describe previously in email with Holly Williams

    Breakfast was very good

    Stayed in November 2024

  • Reviewed: 17 July 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Traditional Queen Room with Two Queen Rooms
    • Stayed 3 nights

    The food was fine, but the waitstaff was slow at every restaurant. They barely paid attention, forgot to follow up on things and we had to search for them to get help. Our room had inconsistent hot water. The shower wouldn't get hot and the sink wouldn't run cold.

    The property was pretty and the views of Beaver Creek were nice.

    Stayed in July 2024

  • Reviewed: 20 January 2024

    4.0
    An amazing building - but staff really need to up their game to match quality of building.
    • Leisure trip
    • Couple
    • Traditional Queen Room with Two Queen Rooms
    • Stayed 7 nights
    • Submitted via mobile

    The staff (excluding the valets) who were un helpful even when I was admitted to hospital. We had to ask for a hairdryer 3/4 times and never got one. Asking for bags to be taken from the room took 3 phones calls and eventually we had to go down to the desk to ask for someone to come up. Not the service you would expect for the price at all.

    The property had excellent facilities and the lift straight onto the mountain was a massive plus.

    Stayed in January 2024

  • Reviewed: 14 December 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Deluxe Residential Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The hotel was beautiful and the decor was very stylish. We had a great stay and would definitely stay here again.

    Stayed in December 2023

  • Reviewed: 29 August 2023

    10
    beatful experience
    • Leisure trip
    • Couple
    • One-Bedroom Residential Suite with Mountain View
    • Stayed 3 nights

    Buffet braekfast only available

    Location, shops, fresh market, amenities were top shelf, Staff as positive and helpful

    Stayed in August 2023

  • Reviewed: 28 August 2023

    10
    Beautiful, clean, friendly resort made our vacation absolutely perfect!
    • Leisure trip
    • Family with young children
    • Traditional Queen Room with Two Queen Rooms
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    Absolutely beautiful! So clean, so well-maintained. We loved everything about it! The exercise facility was top-notch! I wish I could have utilized it more! From special pieces of equipment, to spacious rooms, to indoor and outdoor classes, this was no “hotel gym.” The staff was fabulous, from front desk to valet to cleaning. Just a wonderful Vibe throughout! Super Clean, well-appointed rooms; I’m a psycho when it comes to clean hotel rooms. I felt totally comfortable here. We would definitely recommend this hotel to anyone traveling to the area. Can’t wait to return!

    Stayed in August 2023

  • Reviewed: 2 July 2023

    10
    Awesome place, great food, facilities and staff
    • Leisure trip
    • Couple
    • Studio Suite with Fireplace
    • Stayed 2 nights
    • Submitted via mobile

    The live music I’m the restaurant was too loud to have a conversation.

    First class in every respect

    Stayed in July 2023

  • Reviewed: 17 June 2023

    10
    Outstanding spa facilities and experience; great gym
    • Leisure trip
    • Couple
    • Traditional Queen Room with Two Queen Rooms
    • Stayed 2 nights
    • Submitted via mobile

    Not applicable

    Stayed in June 2023

  • Reviewed: 8 June 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Traditional Queen Room with Two Queen Rooms
    • Stayed 1 night
    • Submitted via mobile

    Sheets were worn out and torn. Mattress was on its last days as well and totally worn out. Would expect a better view during off season that is not overlooking the valet guys. Resort fee was suppose to be waived during business stays and wasn’t. Would have expected more for the amount of money paid for the night.

    Stayed in June 2023

  • Reviewed: 25 August 2023

    8.0
    At times seemed short staffed. Food trays in the hall, conceriegne was not available when we needed them.
    • Leisure trip
    • Couple
    • Traditional Queen Room with Two Queen Rooms and Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    Seemed fine

    Location and amenities

    Stayed in August 2023

  • Reviewed: 6 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite with Fireplace
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

Showing 1 – 25

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