Reviews of The Ritz-Carlton, Rancho Mirage 5 stars

Great feeling, relaxed and good location

The Egde restaurant was great …but steak was overly salted!

Pool and Mountain View. Excellent

Nothing

I only liked the family pool area

The Ritz-Carlton promises the finest personalized service and a luxury experience, but unfortunately, our stay at the Rancho Mirage location didn’t live up to that standard. From the moment we arrived, the overall service and room quality felt underwhelming. The room itself showed signs of poor upkeep—specifically, a leaking shower head and a drain that wasn’t working properly, which made the stay feel far from luxurious, especially considering the rate of nearly $1,000 per night. There was a noticeable lack of the warm, attentive service you’d expect from a Ritz-Carlton. Small touches that typically make a guest feel special were missing. The only redeeming aspect was the pool area, which was well-kept and enjoyable, but it wasn’t enough to make up for the rest of the experience. Overall, it didn’t feel like a five-star resort stay, and we left disappointed rather than pampered.

Lovely setting, very comfortable rooms and good service with some great features for kids.

Only one pool for kids and all the food and drinks were very expensive for the quality.

The landscaping was nice. Staff were nice. Cleaners were nice.

Oh, dated and not up to the Ritz Carlton normal standards. The adult pool was tiny and the restaurants food was not good, in particular the steakhouse was horrible. The process for the rooms versus the size of them and the amenities are way out of whack.

Beautiful location, amazing food at restaurants

We live in Rancho Mirage and decided to spend Christmas at the Ritz because it is so festive there with beautiful Christmas decorations and Happy hour. The staff are friendly and accommodating! It will become our new tradition for Christmas! Thanks for making our Christmas so special❣️ The Griffens

Our reservation for dinner time and table was not correct, but we got a better table, but we had to wait. The meal was delicious.

Great view, close to all stores, and infrastructure. The staff were great and helpful. We liked the restaurant, and our room on the first floor with a fireplace. Our bed was comfortable, and we slept very well. It was our first trip with our dog, and we appreciated that the hotel was a pet friendly. They even had a dog menu in the restaurant ☺️

It’s a shame that our minibar was EMPTY for our entire stay, even after we requested to fill it out. I have never been in a five star hotel with no drinks&snacks in the fridge. No wine glasses either.

View was exceptional. Rooms awesome. Really enjoyed our stay.