Reviews of The Camby, Autograph Collection 5 stars
2401 East Camelback Road, Camelback East, Phoenix, AZ 85016, United States
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Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified review- Staff - Cleanliness - Location
- for the price I paid I expected more amenities - parking situation was a little ridiculous. Only valet! - no breakfast in hotel other than room service food which was waaaay OVERPRICED and not worth it. A small bowl of berries was $15. Food is not a 5 star hotel quality. I highly suggest you to get food from surrounding restaurants rather than their food. Not good at all and needed a major upgrade or finding a new chef.
Abdullah, I'm sorry to hear that your experience did not meet your expectations. Your experience is not the standard for the Camby hotel. We hope that you will give us a second chance, the next time your travels bring you to the Phoenix area. Anthony R.
Abdullah, I'm sorry to hear that your experience did not meet your expectations. Your experience is not the standard for the Camby hotel. We hope that you will give us a second chance, the next time your travels bring you to the Phoeni… Show more
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewThe accommodations were different than I booked. I booked a king bed with a sofa bed. When I arrived they said that they do not have sofa beds. They were full and did not have anymore double queens. There is only vallet parking which is an additional $40 per night. There was no self parking option. The 30 minute toast with champagne and snacks ran out of the snack 22 minutes in and they did not replenish.
Mary, Thank you for taking the time to provide your feedback. We're sorry to hear that your stay with us did not meet your expectations. I will share your feedback with the rest of our team to ensure this does not occur in the future. Anthony R
Mary, Thank you for taking the time to provide your feedback. We're sorry to hear that your stay with us did not meet your expectations. I will share your feedback with the rest of our team to ensure this does not occur in the future. … Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewThe valet staff were nice.
The customer service wasn’t the best when I checked in ( jessica), the rooms weren’t what I expected I assumed the amount of money I spent, the rooms would have more to offer. The valet was $40 a night and did not offer alternative parking incase it isn’t in someone’s budget.
Kathleen, Thank you for taking the time to provide your feedback. It appears that we may have slightly missed the mark and did not exceed your expectations. We certainly hope that you will give us a second chance, the next time you're in the Phoenix area! Anthony R. Director of Front Office
Kathleen, Thank you for taking the time to provide your feedback. It appears that we may have slightly missed the mark and did not exceed your expectations. We certainly hope that you will give us a second chance, the next time you're… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewWe bought our breakfast at the lobby cafe since it opens early
We went across the street to have a nice lunch at the biltmore fashion walk
mary, We're happy to see that you enjoyed your stay with us. Thank you for taking the time to provide your feedback. We sincerely hope that you will come back and see us again soon! Anthony R. Director of Front Office
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewLocation is great. The pool was relaxing. The wine list and and appetizers were good at the bar.
My shower head dripped for the length of my stay no matter what I did. There was an unusual odor in the hallway outside our room during the entire stay.
angela, Thank you for taking the time to provide your feedback. We're glad to hear that you enjoyed our pool and bar! We hope you will come back and see us again soon! Anthony R.
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewLocation, views, amenities & quiet
Time for a better mattress:/
Lisa, Thank you for taking the time to provide your feedback! We hope you will come see us again, the next time you're in the Phoenix Area. Anthony R.
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 22 November 2024 · Stayed in November 2024
Verified reviewReviewed: 31 August 2024 · Stayed in August 2024
Verified reviewThe Camby is newly renovated - beautiful and comfortable with attention to detail. The staff was extremely helpful and professional. The restaurant, Yellowbell, was excellent.
Brian, We're happy to hear you enjoyed the new look and restaurant! Please come back and see us again soon. Anthony R
Reviewed: 24 June 2024 · Stayed in April 2024
Verified reviewReviewed: 6 June 2024 · Stayed in June 2024
Verified reviewEnjoyed the breakfast. Very attentive and friendly staff.
They told us the breakfast was included in the price; however, it was just a credit up to a certain amount and since the prices were high we had to pay quite a bit more for breakfast.
kyllo, Thank you for taking the time to leave feedback from a recent stay! We are pleased to hear about your stay and hope to welcome you back in the near future!
Reviewed: 28 May 2024 · Stayed in May 2024
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewThe location is great.
Bathrooms in room not very clean. I switched rooms to get a better bathroom.
Keisa, Thank you for taking the time to provide your feedback. We're sorry to hear that we did not meet your expectations but were able to resolve the issue by switching rooms! We hope to welcome you back again soon! Anthony R. Director of Front Office
Keisa, Thank you for taking the time to provide your feedback. We're sorry to hear that we did not meet your expectations but were able to resolve the issue by switching rooms! We hope to welcome you back again soon! Anthony R. Direct… Show more
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewReviewed: 25 May 2024 · Stayed in May 2024
Verified reviewReviewed: 29 April 2024 · Stayed in April 2024
Verified reviewReviewed: 23 April 2024 · Stayed in April 2024
Verified reviewComfortable and good staff
Robert, Thank you for taking time to leave feedback from a recent stay! We appreciate it and can't wait to welcome you back to the Camby in the future! Ryan K, Front Office Manager
Reviewed: 22 April 2024 · Stayed in April 2024
Verified reviewReviewed: 20 April 2024 · Stayed in March 2024
Verified reviewLoved the breakfast, ground floor design
There was some stuff in closet that were from previous guests. Water was not delivered to room, you had to go and take it at the front desk
Ivana, Thank you for taking the time to provide your feedback. We're happy to hear that we exceeded your expectations in some areas. I have shared your experience with our leadership team. We hope to welcome you back the next time you are in the Phoenix area. Anthony R.
Ivana, Thank you for taking the time to provide your feedback. We're happy to hear that we exceeded your expectations in some areas. I have shared your experience with our leadership team. We hope to welcome you back the next time you … Show more
Reviewed: 9 April 2024 · Stayed in April 2024
Verified reviewThe amount of money I paid to stay here really lead me to believe that this property would be amazing and it was a disappointment. I feel ripped off. The hotel is mediocre at best for 2000$ for 3 nights!? The pool area was a big disappointment. The food at the restaurant on site was just not good. We made the best of it though. Ryan was very nice.
The amount of money I paid to stay here really lead me to believe that this property would be amazing and it was a disappointment. I feel ripped off. The hotel is mediocre at best for 2000$ for 3 nights!? The pool area was a big disappointment. The food at the restaurant on site was just not good. We made the best of it though. Ryan was very nice.
Dara, Thank you for taking the time to leave feedback from a recent stay. We are disappointed to hear about your experience and appreciate the feedback surrounding the restaurant and pool facilities on property. Once again, thank you for leaving a review and we apologize for not meeting your expectations. Ryan K, Front Office Manager
Dara, Thank you for taking the time to leave feedback from a recent stay. We are disappointed to hear about your experience and appreciate the feedback surrounding the restaurant and pool facilities on property. Once again, thank you for l… Show more
Reviewed: 8 April 2024 · Stayed in April 2024
Verified reviewWe had a great breakfast at Artizen! My husband enjoyed the guitars in the lobby. I appreciated the free water! We were able to participate in the Bonvoy members event on Friday, which was a nice surprise.
There wasn't anything that could have been better. We didn't get the chance to use the pool facilities :(
Sally, Thank you for taking the time to leave feedback from a recent stay. We are very pleased to hear that you enjoyed the Bonvoy event on Friday and breakfast at Artizen! We can't wait to welcome you back in the near future! Ryan K, Front Office Manager
Sally, Thank you for taking the time to leave feedback from a recent stay. We are very pleased to hear that you enjoyed the Bonvoy event on Friday and breakfast at Artizen! We can't wait to welcome you back in the near future! Ryan K,… Show more
Reviewed: 7 April 2024 · Stayed in March 2024
Verified review