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  5. Reviews of The Camby, Autograph Collection

Reviews of The Camby, Autograph Collection 5 stars

2401 East Camelback Road, Camelback East, Phoenix, AZ 85016, United States

#48 of 144 hotels in Phoenix

Guests' Choice

Review score

Based on 67 hotel reviews

8.2

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 13 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Luxe Guest room, 1 King Bed
    • Stayed 2 nights
    • Submitted via mobile

    - for the price I paid I expected more amenities - parking situation was a little ridiculous. Only valet! - no breakfast in hotel other than room service food which was waaaay OVERPRICED and not worth it. A small bowl of berries was $15. Food is not a 5 star hotel quality. I highly suggest you to get food from surrounding restaurants rather than their food. Not good at all and needed a major upgrade or finding a new chef.

    - Staff - Cleanliness - Location

    Stayed in June 2025

  • Reviewed: 29 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Luxe King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    We went across the street to have a nice lunch at the biltmore fashion walk

    We bought our breakfast at the lobby cafe since it opens early

    Stayed in April 2025

  • Reviewed: 21 April 2025

    9.0
    Great location, close to Camelback Mountain and Ecco canyon trail, comfortable beds and pillows.
    • Leisure trip
    • Group
    • Guest room, Mountain view
    • Stayed 2 nights

    My shower head dripped for the length of my stay no matter what I did. There was an unusual odor in the hallway outside our room during the entire stay.

    Location is great. The pool was relaxing. The wine list and and appetizers were good at the bar.

    Stayed in April 2025

  • Reviewed: 5 January 2025

    8.0
    Great location, excellent service, excellent food!
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Time for a better mattress:/

    Location, views, amenities & quiet

    Stayed in January 2025

  • Reviewed: 6 June 2024

    9.0
    Wonderful location, comfortable rooms, nice restaurant and friendly staff!
    • Leisure trip
    • Couple
    • Luxe Guest room, 1 King Bed
    • Stayed 1 night

    They told us the breakfast was included in the price; however, it was just a credit up to a certain amount and since the prices were high we had to pay quite a bit more for breakfast.

    Enjoyed the breakfast. Very attentive and friendly staff.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    8.0
    Staycation relaxation filled with great dinner and cocktails near by.
    • Leisure trip
    • Solo traveller
    • Guest room, Mountain view
    • Stayed 2 nights
    • Submitted via mobile

    Bathrooms in room not very clean. I switched rooms to get a better bathroom.

    The location is great.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Mountain View, Guest room, 1 King Bed
    • Stayed 4 nights
    • Submitted via mobile

    Comfortable and good staff

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Luxe Guest room, 1 King Bed
    • Stayed 3 nights
    • Submitted via mobile

    There was some stuff in closet that were from previous guests. Water was not delivered to room, you had to go and take it at the front desk

    Loved the breakfast, ground floor design

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    Had a great stay!
    • Leisure trip
    • Couple
    • Mountain View, Guest room, 1 King Bed
    • Stayed 2 nights

    There wasn't anything that could have been better. We didn't get the chance to use the pool facilities :(

    We had a great breakfast at Artizen! My husband enjoyed the guitars in the lobby. I appreciated the free water! We were able to participate in the Bonvoy members event on Friday, which was a nice surprise.

    Stayed in April 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Mountain View, Guest room, 1 King Bed
    • Stayed 3 nights

    The heat/air source would go on off fairly quickly. soon as it would stop it would fire up again. made sleeping difficult.

    Breakfast was good. Service was great 2 out 3 times.

    Stayed in January 2024

  • Reviewed: 1 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Summit View Room, Guest room, 2 Queen, Mountain view
    • Stayed 1 night
    • Submitted via mobile

    I was very disappointed at your so called rooftop pool which had a view of apartments! I was expecting a beautiful view of the city. Instead it felt like people were watching me from their apartments. It was false advertising and the only reason I booked the Camby was to treat myself and my friend to a wonderful last night in Arizona! I was perfectly happy at my other hotel and would’ve stayed there but moved to Camby specifically for the pool and bar ( which happened to be close as well)I’m hoping to receive some type of credit back to my card

    The decor, cleanliness, service and restaurant was wonderful

    Stayed in June 2023

  • Reviewed: 3 February 2023

    7.0
    art choices ARE different…
    • Couple
    • Guest room, Mountain view
    • Stayed 1 night
    • Submitted via mobile

    bedroom motif, super ugly, not peaceful. cow skull facing bed

    having a restaurant and bar on site

    Stayed in January 2023

  • Reviewed: 8 September 2022

    9.0
    Really like it. Everyone was fantastic especially in that heat.
    • Leisure trip
    • Family with young children
    • Luxe Guest room, 1 King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Pool was drab and no spa

    Loved the interiors beautiful

    Stayed in September 2022

  • Reviewed: 7 May 2025

    3.0
    Dissatisfied
    • Leisure trip
    • Family with young children
    • Luxe Guest room, 1 King Bed
    • Stayed 2 nights
    • Submitted via mobile

    The accommodations were different than I booked. I booked a king bed with a sofa bed. When I arrived they said that they do not have sofa beds. They were full and did not have anymore double queens. There is only vallet parking which is an additional $40 per night. There was no self parking option. The 30 minute toast with champagne and snacks ran out of the snack 22 minutes in and they did not replenish.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    4.0
    I should’ve stayed somewhere else!
    • Leisure trip
    • Family with young children
    • Summit View Room, Guest room, 1 King, Mountain view
    • Stayed 2 nights
    • Submitted via mobile

    The customer service wasn’t the best when I checked in ( jessica), the rooms weren’t what I expected I assumed the amount of money I spent, the rooms would have more to offer. The valet was $40 a night and did not offer alternative parking incase it isn’t in someone’s budget.

    The valet staff were nice.

    Stayed in May 2025

  • Reviewed: 31 August 2024

    10
    Elegant stay!
    • Family with young children
    • Guest room, Mountain view
    • Stayed 2 nights
    • Submitted via mobile

    The Camby is newly renovated - beautiful and comfortable with attention to detail. The staff was extremely helpful and professional. The restaurant, Yellowbell, was excellent.

    Stayed in August 2024

  • Reviewed: 28 May 2024

    10
    • Leisure trip
    • Couple
    • Luxe Guest room, 1 King Bed
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 9 April 2024

    3.0
    Not good. Rip off.
    • Leisure trip
    • Family with young children
    • Guest room, Mountain view
    • Stayed 3 nights

    The amount of money I paid to stay here really lead me to believe that this property would be amazing and it was a disappointment. I feel ripped off. The hotel is mediocre at best for 2000$ for 3 nights!? The pool area was a big disappointment. The food at the restaurant on site was just not good. We made the best of it though. Ryan was very nice.

    The amount of money I paid to stay here really lead me to believe that this property would be amazing and it was a disappointment. I feel ripped off. The hotel is mediocre at best for 2000$ for 3 nights!? The pool area was a big disappointment. The food at the restaurant on site was just not good. We made the best of it though. Ryan was very nice.

    Stayed in April 2024

  • Reviewed: 4 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Guest room, Mountain view
    • Stayed 1 night
    • Submitted via mobile

    The property was beautiful inside. The staff was very friendly

    Stayed in December 2023

  • Reviewed: 21 September 2023

    6.0
    Not a Four star! More like 3
    • Leisure trip
    • Couple
    • Luxe Guest room, 1 King Bed
    • Stayed 2 nights
    • Submitted via mobile

    You guys need your own parking lot. My husband and I were in and out, so we felt bad using valet. Also the room was a little dirty. The bathroom smelled like sewer.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    10
    Relaxing and clean and nice people most of all
    • Business trip
    • Couple
    • Luxury King Room with Adapted Tub - Mobility Accessible
    • Stayed 2 nights

    na

    delicious and server were excellent and friendly

    Stayed in September 2023

  • Reviewed: 14 July 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Luxe Guest room, 1 King Bed
    • Stayed 7 nights

    The hotel charged me again for 7 nights stay even though I had paid booking.com in advance. They said they would reimburse mycard account but have not done so

    Stayed in July 2023

  • Reviewed: 8 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxe Guest room, 1 King Bed
    • Stayed 1 night
    • Submitted via mobile

    Clean, modern and stylish. Great front desk staff and the restaurant artizen was surprisingly very good!

    Stayed in July 2023

  • Reviewed: 27 March 2023

    10
    It was a nice stay, the staff was friendly and the views were beautiful!
    • Leisure trip
    • Family with young children
    • Guest room, Mountain view
    • Stayed 1 night
    • Submitted via mobile

    It blended in with the buildings next to it..

    The cleanliness and design

    Stayed in March 2023

Showing 1 – 25

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