Breakfast was a bit hit and Miss. Could have been better

Hotel room was clean and comfortable

Stayed in August 2025

Food options in the neighborhood. The oriental cuisine is fantastic from what we sampled but there isn't much else close by

Rooftop bar with view of Citi Field (which is a 15 minute walk)

Stayed in August 2025

Bathroom was not clean and fridge air and phone were all unplugged so fridge didn't keep anything cold.

Stayed in July 2025

The staff was very friendly and helpful. The rooms were well designed to maximize the use of the space. The rooftop bar was so much fun with great drinks and appetizers.

Stayed in June 2025

The view. I didn't get to look at the city even though I requested a room that viewed that

The location and room. Parking was included too but... My car got scratched real bad.

Stayed in July 2025

Breakfast room is not very nice. Bad lighting and bad tv playing on the wall.

Location and size of the room is great. Gym is small but nicely maintained and equipped.

Stayed in July 2025

I was charged something that I had to request for refund for. Staff was helpful, but the refund in my card did not happen until some days later.

Breakfast was very simple / continental. Hard-boiled eggs only, with congee, and cereals, oats, pastries, bread, coffee, drinks, etc. I like best the location: just across two big malls. The nearest subway station is around 7 to 8 min walk. There's room cleaning everyday.

Stayed in June 2025

I only had one issue when we originally got there. There was 2 small black hairs that were over looked from the cleaning but when I told the front desk they quickly took care of it.

The property had the perfect view of Citifield if you get the Queen Suite. The rooftop bar is really nice with a great view at night. The subway is only a 6 min walk. The walk to Citifield is only 15 mins. Target and CVS and shopping is right across the street. The breakfast is limited to toast,bagels,cereal,fruits,boiled eggs, and a few other things. We stayed for 5 nights and they constantly made our bed,grabbed our trash and refreshed towels. We had a really nice stay. I would fully recommend this property.

Stayed in June 2025

Air conditioner was turning off after reaching 73

Stayed in June 2025

The fact that the breakfast did not have more hot options or protein.

The breakfast was okay and basic. I am not a breakfast person, so I only had breakfast two times out of my five-day stay. However, the hotel was okay for the price. There is a big shopping complex just a block from the hotel. There is Target, Burlington, Marshalls, Old Navy, Gap and many exciting stores to shop from. Also, Its 6mins walk to the subway.

Stayed in June 2025

The bathroom was not good. Shower head didn’t spray properly. Bottom of toilet had a slow leak that kept getting our socks wet when entering. Sink area too small. Toilet paper hanging on sink side always got soaked. We had to move to another area.

Location was perfect. Right by a shopping mall with a Target.

Stayed in June 2025

The room was a bit small but we made it work. The breakfast could use some more variety, they served the same stuff everyday, it got old after a while:

The hotel was very clean and the staff was respectful. I also like that it’s so close to the train station and the mall, and there are so many other businesses around.

Stayed in May 2025

Breakfast not much option, no slipper, no toothbrush, at least give customers option to buy, or maybe the hotel has this option, but obvious notice is needed. I arrived at 1:00am, nowhere to get these at that time.

Room is clean, location is convenient, price is good.

Stayed in May 2025

Location, staff, decor, vibe

Stayed in May 2025

Room size.

Room was very small. The towels were of superior quality. The staff were friendly.

Stayed in June 2025

hotel staff not friendly

clean

Stayed in May 2025

There was no parking spots around the area Very hard to find parking 😫

I liked the view and also the space for the room Also the room keeper did good work and good cleaning

Stayed in May 2025

The room was smaller than expected and the bed was sits low to the ground and wasn't up to my expectations.

There was a free breakfast and small gym available. The staff were very friendly, we were able to check in early on arrival.

Stayed in May 2025

location

Stayed in April 2025

More variety for breakfast items.

The breakfast was devoid of imagination. It was the same package daily. Also, it was schewed towards the Asian guests. The location was perfect in terms of commute time to JFK.

Stayed in May 2025

Some of the furniture could use some updating - the corners were chipped, although it didn't bother me. Breakfast was very mediocre. The choice was very small and it did not change during nine days. No fresh bread, no cheese or ham to put on toast, one type of cheese and two types of jam only from small packages. One good thing - possibility to bake waffles. If breakfast for you is an important thing when choosing a hotel, then this will disappoint. There are a lot of restaurants around the hotel, but only Asian cuisine.

The room was clean and comfortable. There was a coffee machine. The TV has a large selection of channels. Very ood soundproofing, so you couldn't hear the planes flying overhead from the nearby airport. The metro station is close to hotel, service is frequent and it takes 40-45 minutes to get to Time Square.

Stayed in May 2025

The water from the shower in the bathroom is not very hot and the coffee maker in my room was not working well. There should be more variety with breakfast, it was way too much carbs(Bread, waffles, hard donuts, croissants) . Also, there were no eggs. My guest had to pay for parking ( 30 dollars) and was there for just about two hours. I also didn't like the fact that the hotel did not inform me before hand of the 200 dollars security deposit which is compulsory, it was at the point of check-in that they asked. What would have happened if I did not have that amount? I was traveling from abroad. Please, notify customers of the deposit from the point of booking, before they arrive the hotel.

My room and the bathroom was very clean, no foul odor. The bed was comfy and I loved my view, also, the free Wifi was good. Location was great for me, very central and close to everything I needed including the subway. Breakfast was great and I love the fact that different kinds of fruits were made available every day and the breakfast room is also very clean and has a television. You can catch up on the news while having breakfast. The lady at the reception (I don't know her name) and the maintenance man were very friendly and helpful, they provided an extension cable for me to use through out my stay because my laptop charger cord could not be plugged into the socket in the room.

Stayed in March 2025

The hotel manager on duty was unresponsive to a dispute discussed. Booking.com resolved the issue on behalf of the manager who did not follow up or resolve the issue. To have a hot bath or shower the faucet had to be left running for extended periods of time which is a huge waste of resources. I had to ask reception if they offered hot water and a maintenance worker had to come to the room to advise how to get the water to run hot. That an uncomfortable waste of precious resource. Breakfast was unacceptable and below basic. Since the hotel uses Breakfast Included as a selling point, it was highly disappointing. The breakfast room atmosphere was cold and sterile and staff were unfriendly. The TV Device was not HD or LCD and only offered basic TV no Satellite Coverage.

The room was comfortably clean. The bathroom was also excellently clean. The hotel is centrally located. The in-room coffee is good served in porcelain cups and saucers. The in-room refrigerator was convenient. Room Service Staff were thorough and quick. The wooden panels, cloths hangers, and security safe in-room were welcomed.

Stayed in April 2025

One thing I would address is the breakfast. Limited options for the international menu and even eggs 🍳 were not served until I have placed a request for it 😢

The property was in prime location, just 7 minutes walk to the Flushing Main Street subways 🚊. There is a mall next to the building and good for groceries and shopping. Very close to the airport. The room was small but clean and comfortable.

Stayed in April 2025