8.4

Reviews of The Oaks Hotel & Suites 4 stars

3000 Riverside Avenue, Paso Robles, CA 93446, United States

  • Nina

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The staff! Fantastic people work at this property. We were a big and loud group and everyone at the property was absolutely lovely and so accommodating. The property itself is fine, it's a regular clean hotel but it was the team that made our stay so special and we really appreciated the wonderful staff that works here!

    nothing really, everything was great!

  • Volodymyr

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Vicki

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
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  • Zullu

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Good location. Large hotel and parking lot. Spacious rooms.

    Property response:

    Dear Zullu, Thank you for sharing your feedback! We’re delighted you enjoyed our convenient location, spacious rooms, and ample parking. Providing comfort and convenience for our guests is always our priority. We hope to welcome you back on your next visit and provide you with another enjoyable stay. Kind Regards, The Oaks Hotel Management

    Dear Zullu, Thank you for sharing your feedback! We’re delighted you enjoyed our convenient location, spacious rooms, and ample parking. Providing comfort and convenience for our guests is always our priority. We hope to welcome you back o… Show more

    The Oaks Hotel & Suites
    28 August 2025
  • Janice

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Staff friendly. Chocolate chip cookies offered in the lobby. Very clean & comfortable. Would definitely stay here again

    Breakfast was good. But the food could have been warmer

    Property response:

    Dear Janice, Thank you for your kind review! We’re glad you enjoyed our friendly staff, welcoming cookies, and the comfort and cleanliness of your stay. It’s wonderful to hear you’d stay with us again. We appreciate your feedback about breakfast temperature and will share it with our team to improve. We look forward to welcoming you back soon! Kind Regards, The Oaks Hotel Management

    Dear Janice, Thank you for your kind review! We’re glad you enjoyed our friendly staff, welcoming cookies, and the comfort and cleanliness of your stay. It’s wonderful to hear you’d stay with us again. We appreciate your feedback about bre… Show more

    The Oaks Hotel & Suites
    28 August 2025
  • Sonya

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review
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  • Don

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review

    Breakfast was wonderful, and it was a short walk to the fairgrounds.

    Property response:

    Dear Don, Thank you for your feedback! We’re glad you enjoyed our breakfast and appreciated the convenient location near the fairgrounds. We look forward to welcoming you back on your next visit! Kind Regards, The Oaks Hotel Management

    The Oaks Hotel & Suites
    20 August 2025
  • Maylen

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Ryan

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review

    Everyone we interacted with was helpful and assisted where they can. All of the rooms were spacious, clean and comfortable. The swimming pool area although not the largest was clean and well looked after. Parking was plentiful and easy. Location in the town was central and allowed easy access across the town

    Tiny gripe was that our rooms were located at the other end of the hotel from the pool and there were no directly adjacent changing facilities by the pool, which would have helped

    Property response:

    Dear Ryan, Thank you for your fantastic feedback. We’re delighted you enjoyed our friendly staff, spacious and comfortable rooms, clean pool area, ample parking, and central location. It’s great to hear that our team made your stay pleasant and that you found our facilities well cared for. We appreciate your comment regarding the pool location and changing facilities—it’s a helpful suggestion we’ll take into consideration for future improvements. We’re thrilled you had an overall brilliant experience and hope to welcome you back soon for another enjoyable stay. Kind Regards, The Oaks Hotel Management

    Dear Ryan, Thank you for your fantastic feedback. We’re delighted you enjoyed our friendly staff, spacious and comfortable rooms, clean pool area, ample parking, and central location. It’s great to hear that our team made your stay pleasan… Show more

    The Oaks Hotel & Suites
    18 August 2025
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  • Lisa

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    It was clean

    Breakfast was just ok..not great

    Property response:

    Dear Lisa, Thank you for sharing your feedback! We’re delighted to hear that you found our staff super friendly, helpful, and the property clean. Your comments on breakfast are appreciated, and we’ll use them as we look for ways to improve our offerings. We hope to welcome you back soon for an even better experience. Kind Regards, The Oaks Hotel Management

    Dear Lisa, Thank you for sharing your feedback! We’re delighted to hear that you found our staff super friendly, helpful, and the property clean. Your comments on breakfast are appreciated, and we’ll use them as we look for ways to improve… Show more

    The Oaks Hotel & Suites
    13 August 2025
  • David

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Angela

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review

    The breakfast was very good. I appreciate the complimentary slippers. They're was pet hair on the carpet but the slippers help.

    Property response:

    Dear Angela, Thank you for your feedback! We’re glad you enjoyed the breakfast and complimentary slippers. We apologize for the pet hair on the carpet and will ensure our housekeeping team addresses this more thoroughly for future stays. Kind Regards, The Oaks Hotel Management

    Dear Angela, Thank you for your feedback! We’re glad you enjoyed the breakfast and complimentary slippers. We apologize for the pet hair on the carpet and will ensure our housekeeping team addresses this more thoroughly for future stays. … Show more

    The Oaks Hotel & Suites
    12 August 2025
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  • Dana

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review
  • Ralf

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review
  • Senta

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    Clean, very comfortable beds, spacious room, great complimentary breakfast, friendly staff, and centrally located.

    There was nothing that I didn’t like about our stay. Everything was above our expectations!

    Property response:

    Dear Senta, Thank you for the glowing review! We’re delighted you enjoyed the convenient location, comfortable beds, spacious room, great breakfast, and our friendly staff. It’s wonderful to hear everything exceeded your expectations — we’d be happy to welcome you back anytime! Kind Regards, The Oaks Hotel Management

    Dear Senta, Thank you for the glowing review! We’re delighted you enjoyed the convenient location, comfortable beds, spacious room, great breakfast, and our friendly staff. It’s wonderful to hear everything exceeded your expectations — we’… Show more

    The Oaks Hotel & Suites
    12 August 2025
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  • Vernell

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    The room was nice and comfortable.

    The couch and carpet had stains on them. The shower was the worst. It was clean, but the water did not drain while I was showering. I had water shoes on but the water rose well over my shoes. That was very nasty... I was not happy at all about that. Other than that the Oaks is a place I enjoy staying. That was a one-time experience. Hopefully, it won't happen again.

    Property response:

    Dear Vernell, Thank you for sharing your experience. We’re glad you found the room nice and comfortable, but we’re very sorry about the stained furniture and the poor shower drainage. That’s not the standard we aim to provide, and we’ll address these maintenance issues promptly to ensure your next visit is as enjoyable as your past stays. Kind Regards, The Oaks Hotel Management

    Dear Vernell, Thank you for sharing your experience. We’re glad you found the room nice and comfortable, but we’re very sorry about the stained furniture and the poor shower drainage. That’s not the standard we aim to provide, and we’ll ad… Show more

    The Oaks Hotel & Suites
    12 August 2025
  • Cristian

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Spacious, comfortable and clean room, excellent breakfast, nice pool, very friendly staff, free parking and many restaurants in the area.

    Nothing, all was great!

    Property response:

    Dear Cristian, Thank you for your excellent feedback! We’re thrilled you enjoyed the spacious and comfortable room, excellent breakfast, pool, and our friendly staff. It’s great to know the free parking and nearby dining options added to your stay. We look forward to welcoming you back! Kind Regards, The Oaks Hotel Management

    Dear Cristian, Thank you for your excellent feedback! We’re thrilled you enjoyed the spacious and comfortable room, excellent breakfast, pool, and our friendly staff. It’s great to know the free parking and nearby dining options added to y… Show more

    The Oaks Hotel & Suites
    12 August 2025
  • Leanne

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Well located for visiting Paso. Easy access and parking.

    Property response:

    Dear Leanne, Thank you for your feedback! We’re glad to hear our location made it convenient for you to visit Paso, with easy access and parking adding to your experience. We’re happy our property served as a comfortable and practical base for your trip, and we hope to welcome you back whenever your travels bring you to the area. Kind Regards, The Oaks Hotel Management

    Dear Leanne, Thank you for your feedback! We’re glad to hear our location made it convenient for you to visit Paso, with easy access and parking adding to your experience. We’re happy our property served as a comfortable and practical base… Show more

    The Oaks Hotel & Suites
    11 August 2025
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  • Carla

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    The pool the hot tub and the breakfast was phenomenal 🤤

    I asked for a bed and didn't have sheets we had to compensate

    Property response:

    Dear Carla, Thank you for taking the time to share your experience with us. We’re delighted to hear you enjoyed our pool, hot tub, and phenomenal breakfast — it’s wonderful to know these amenities added to your stay. We do, however, sincerely apologize for the inconvenience of the bed not having sheets upon arrival. This is not the level of preparation we strive for, and we regret that you had to compensate for it yourself. We will be reviewing this with our housekeeping team to ensure it doesn’t happen again. We appreciate your understanding and hope to provide a seamless experience on your next visit. Kind Regards, The Oaks Hotel Management

    Dear Carla, Thank you for taking the time to share your experience with us. We’re delighted to hear you enjoyed our pool, hot tub, and phenomenal breakfast — it’s wonderful to know these amenities added to your stay. We do, however, sincer… Show more

    The Oaks Hotel & Suites
    11 August 2025
  • Oscar

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    nice clean room. Quiet air conditioner. Good breakfast.

    Property response:

    Dear Oscar, Thank you for your kind feedback! We're happy to hear you enjoyed the clean room, quiet air conditioner, and satisfying breakfast. We hope to welcome you back for another comfortable stay soon! Kind Regards, The Oaks Hotel Management

    Dear Oscar, Thank you for your kind feedback! We're happy to hear you enjoyed the clean room, quiet air conditioner, and satisfying breakfast. We hope to welcome you back for another comfortable stay soon! Kind Regards, The Oaks Hotel… Show more

    The Oaks Hotel & Suites
    7 August 2025
  • Russell

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    Clean, and friendly staff.

    N/A

    Property response:

    Dear Russell, Thank you for sharing your experience! We're so glad your spontaneous choice turned into a pleasant stay. It's great to hear you found the hotel clean, convenient, and our staff friendly. We hope to welcome you again on your future travels! Kind Regards, The Oaks Hotel Management

    Dear Russell, Thank you for sharing your experience! We're so glad your spontaneous choice turned into a pleasant stay. It's great to hear you found the hotel clean, convenient, and our staff friendly. We hope to welcome you again … Show more

    The Oaks Hotel & Suites
    6 August 2025
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  • 7.0 Good
    Edward

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Quiet, convenient, price OK, location

    Needs some maintenance—tiles in elevator cracked, wallpaper in bathroom starting to peel, coffee tastes like dishwater,

    Property response:

    Dear Edward, Thank you for your balanced feedback. We're glad you found the hotel quiet, convenient, and reasonably priced. We appreciate you pointing out areas needing attention—such as the cracked elevator tiles, peeling wallpaper, and coffee quality. Your comments have been shared with our maintenance and food service teams so we can make the necessary improvements. We value your input and hope to offer an even better experience on your next visit. Kind Regards, The Oaks Hotel Management

    Dear Edward, Thank you for your balanced feedback. We're glad you found the hotel quiet, convenient, and reasonably priced. We appreciate you pointing out areas needing attention—such as the cracked elevator tiles, peeling wallpaper, a… Show more

    The Oaks Hotel & Suites
    6 August 2025
  • Richard

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    The room was nice

    The breakfast never had all options available. We always had to wait for something and refilling trays stopped at 1030

    Property response:

    Dear Richard, Thank you for your feedback. We're glad you liked the room, but apologize that the breakfast experience did not meet your expectations. We understand how important it is to have all options available and timely refills, and we’re sorry for any inconvenience caused by the limited breakfast service after 10:30. Your comments will be shared with our food and beverage team to improve consistency and availability. We appreciate you bringing this to our attention and hope to offer a better breakfast experience on your next visit. Kind Regards, The Oaks Hotel Management

    Dear Richard, Thank you for your feedback. We're glad you liked the room, but apologize that the breakfast experience did not meet your expectations. We understand how important it is to have all options available and timely refills, a… Show more

    The Oaks Hotel & Suites
    5 August 2025
  • 7.0 Good
    Francis

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    everything was ok . but extremely overpriced for what it is ... it not that the hotel was not good it was, just not for 300 usd per night. sorry to say .

    just too expensive for what it is.

    Property response:

    Dear Francis, Thank you for your honest feedback. We’re glad to hear you found the hotel good, but we understand your concern about the price. We strive to offer value that matches the cost, and we’ll consider your comments as we review our pricing. We appreciate you staying with us and hope to provide an even better experience if you choose to return. Kind Regards, The Oaks Hotel Management

    Dear Francis, Thank you for your honest feedback. We’re glad to hear you found the hotel good, but we understand your concern about the price. We strive to offer value that matches the cost, and we’ll consider your comments as we review ou… Show more

    The Oaks Hotel & Suites
    5 August 2025
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  • Sarah

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    The room was updated. Wow, absolutely quiet and allowed fora great night of sleep! Loved the slippers and robe. Breakfast was hot and delicious!

    N/A

    Property response:

    Dear Sarah, That's wonderful to hear! We're thrilled you had such a positive experience, finding our location great and your room updated. It's fantastic that it was quiet, allowing for a great night of sleep, and that you loved the slippers and robe. We're also delighted you found our breakfast hot and delicious! We look forward to welcoming you back again soon. Kind Regards, The Oaks Hotel Management

    Dear Sarah, That's wonderful to hear! We're thrilled you had such a positive experience, finding our location great and your room updated. It's fantastic that it was quiet, allowing for a great night of sleep, and that you love… Show more

    The Oaks Hotel & Suites
    31 July 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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