Reviews of Kasa Niche Hotel Redwood City 3 stars
Redwood City, CA 94063, United States
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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe location is ideal with many restaurants within walking distance. The room was clean and the bed was comfortable.
The room is small with no closet.
Hi Laurie, Thank you for sharing your thoughts about your stay at Kasa Niche Hotel Redwood City. We’re happy to hear that you enjoyed our prime location and found the room clean and the bed comfortable. Your feedback is incredibly valuable, and we acknowledge your comments regarding the room size and closet. Best regards, Team Kasa
Hi Laurie, Thank you for sharing your thoughts about your stay at Kasa Niche Hotel Redwood City. We’re happy to hear that you enjoyed our prime location and found the room clean and the bed comfortable. Your feedback is incredibly valuable… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewRoom was small but had good amenities (microwave, mini fridge, safe, coffee maker, tea kettle). The self check-in process was fine. Coming and going with a code was convenient too.
I didn't love having to take a picture of my driver's license and send it to them. Also, The HVAC unit (an in-wall heat pump) was pretty loud (not the fan, rather, the unit made bubbling and gurgling noises). Not a good working space, just a tiny desk with barely enough room for a 13" laptop.
Hi Nicholas, Thank you for taking the time to share your experience. We understand that being asked to submit a photo of your driver’s license can feel uncomfortable. Please know this step is part of our commitment to guest safety and is used solely to support a secure, contactless check-in process. We truly appreciate your cooperation and understanding. We’re also sorry to hear that the HVAC noise and limited workspace impacted your comfort. We know how important a quiet and functional space is, especially when traveling for work, and we regret that this setup didn’t meet your needs. Your feedback helps us identify areas where we can improve, and we’re grateful you took the time to share it. We hope we’ll have another opportunity to provide a more comfortable and seamless stay. Sincerely, Team Kasa
Hi Nicholas, Thank you for taking the time to share your experience. We understand that being asked to submit a photo of your driver’s license can feel uncomfortable. Please know this step is part of our commitment to guest safety and is u… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewHi Richard, Thank you for your feedback! We’re happy to hear that you found our location in Redwood City convenient and comfortable. See you back soon! Best regards, Team Kasa
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewTwo people could work comfortably at the desk in the room. While the fridge looked small it satisfied our needs. The staff exceeded expectations on terms of satisfying a number of our requests. A good laundry and a hot drink machine. Comfortable lobby.
Bathroom size is a bit small for two people.
Hello Jim, Thank you for your thoughtful review! We’re happy to know that you found our property comfortable and that our staff made a positive impression with their assistance. Your feedback is incredibly valuable, and we appreciate your insights regarding the bathroom size. We look forward to welcoming you back to Kasa Niche Hotel Redwood City in the future! Best regards, Team Kasa
Hello Jim, Thank you for your thoughtful review! We’re happy to know that you found our property comfortable and that our staff made a positive impression with their assistance. Your feedback is incredibly valuable, and we appreciate your … Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewBeing in the front foyer. Easy to get drinks, friendly fellow guests.
Hello Jim, We’re happy to hear that you enjoyed your time at Kasa Niche Hotel Redwood City! Your input is invaluable, and it’s great to know that the front foyer provided a convenient space for you to connect with fellow guests and enjoy drinks. Best regards, Team Kasa
Hello Jim, We’re happy to hear that you enjoyed your time at Kasa Niche Hotel Redwood City! Your input is invaluable, and it’s great to know that the front foyer provided a convenient space for you to connect with fellow guests and enjoy d… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewComfortable room. Good location. Very friendly and helpful staff.
Early morning noise from trash collection. Noisy outside on weekend nights.
Hello Jim, We appreciate your kind words about our friendly staff and comfortable environment at Kasa Niche Hotel Redwood City. It's wonderful to hear that you found the room and location to your liking. We acknowledge the challenges with noise from trash collection and weekend activity outside, and appreciate your feedback. We can't wait to welcome you back! Best regards, Team Kasa
Hello Jim, We appreciate your kind words about our friendly staff and comfortable environment at Kasa Niche Hotel Redwood City. It's wonderful to hear that you found the room and location to your liking. We acknowledge the challenges w… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewGreat location
Parking can be a challenge
Hi Mark, Thank you for your feedback! We're happy to hear that you enjoyed our great location and found the price appealing. We understand that parking can be challenging, and we appreciate your input. We can't wait to welcome you back to Kasa Niche Hotel Redwood City! Best regards, Team Kasa
Hi Mark, Thank you for your feedback! We're happy to hear that you enjoyed our great location and found the price appealing. We understand that parking can be challenging, and we appreciate your input. We can't wait to welcome you … Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewHi Kumar, Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon! Best Regards, Team Kasa
Hi Kumar, Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the oppo… Show more
Reviewed: 16 April 2025 · Stayed in March 2025
Verified reviewHi Linghu, Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon! Best Regards, Team Kasa
Hi Linghu, Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opp… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewLocation is great! Walking distance to grocery store and restaurants.
Room is not dark enough at night. Better room darkening shades would be great.
Hi Patricia, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the great location of Kasa Niche Hotel Redwood City and that you plan to visit again. We truly appreciate your recommendation and take note of your feedback regarding the room's lighting. We look forward to welcoming you back! Best regards, Team Kasa
Hi Patricia, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the great location of Kasa Niche Hotel Redwood City and that you plan to visit again. We truly appreciate your recommendation and take… Show more
Reviewed: 9 April 2025 · Stayed in March 2025
Verified reviewHi Marguerite, Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon! Best Regards, Team Kasa
Hi Marguerite, Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the… Show more
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewThe walls are exceptionally thin, so you hear quite a bit of noise from room to room.
Hi Johnathan, Thank you for sharing your thoughts about your stay at Kasa Niche Hotel Redwood City. We understand that noise levels can be a concern, and your input is invaluable as we strive to enhance the guest experience. Best regards, Team Kasa
Hi Johnathan, Thank you for sharing your thoughts about your stay at Kasa Niche Hotel Redwood City. We understand that noise levels can be a concern, and your input is invaluable as we strive to enhance the guest experience. Best regards,… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewLocation was great, clean.
So loud. People in the next room were literally yelling until 1 AM, and didn’t even try to stop their kids from running and yelling either. It was a nightmare. Unfortunately, we couldn’t complain to anybody, since the staff is literally non-existent at this property.
Hi Massimo, Thank you for taking the time to share your experience with us. We’re very sorry to hear that your stay was disrupted by excessive noise from neighboring guests. We completely understand how upsetting that must have been, especially when you're trying to rest. It’s important to us that all guests enjoy a peaceful and comfortable environment, and we regret that this wasn’t the case during your visit. While our properties operate without a traditional front desk, our Virtual Front Desk and Guest Experience Team are available 24/7 to support guests remotely. We’re sorry if this wasn’t clearly communicated or if you had trouble reaching us when you needed assistance. Your feedback helps us identify where communication and responsiveness can be improved, and we’re grateful you brought this to our attention. We hope to have the opportunity to provide you with a more restful and enjoyable stay in the future. Sincerely, Team Kasa
Hi Massimo, Thank you for taking the time to share your experience with us. We’re very sorry to hear that your stay was disrupted by excessive noise from neighboring guests. We completely understand how upsetting that must have been, espe… Show more
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewsimple and automated
thicker walls
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewWell designed minimalist room. Kind and attentive care, conveniently communicated via texts. Every necessary item was readily available without excess. Just loved it.
Noise in the hallway and next door at 1am. Partly due to the thin wall perhaps.
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewHi Cecilio, We appreciate your positive rating! Your support means a lot to us. If you have any specific thoughts to share in the future, we would love to hear them. We look forward to welcoming you back soon! Best Regards, Team Kasa