Room decor. Decorative bath mat that seemed dirty. Parking website.

Front desk staff were great.

Stayed in July 2025

The pool and hot tub situation could have been a bit better but that's us being knit picky.

Having the shuttle right outside that took us into town and back was phenomenal. Especially loved the express without all the stops! So convenient so we could drink and not worry about driving back. The room was also lovely and spacious - we loved the window that opened from the bathroom to the bedroom, great tub great shower. Just a nice time all around. Thank you!

Stayed in July 2025

did not get any

Stayed in September 2024

it was pouring rain during our stay. We would have liked to huddle in and watch some TV. They are not smart TVs so we couldn't hook into to our streaming devices, only a handful of channels. The only thing to watch were paid movies we've already seen. Nothing else to do. That became a huge disappointment.

the room and view was excellent. The size of the room was great and two bathrooms was helpful. staff were helpful.

Stayed in September 2024

Blow up mattress on pull out bed. No front desk help after 10:00 pm.

Beautiful location, extremely kind staff when available.

Stayed in August 2024

The king size bed was extremely uncomfortable. It had a huge dip/well in the center of the bed. Not comfortable when two people are trying to sleep. The carpet in the room was dingy and dirty. The room was very dated with scratched furniture, etc. The bench and pillows on the bench need updating/replacing.

It was nice and quiet. The staff at the front desk were very friendly and helpful.

Stayed in September 2024

I had to ask for the room to be serviced. That was a surprise at a four star hotel.

Comfy beds, old-fashioned decor. A bit tired but perfectly comfortable.

Stayed in August 2024

No USB charging. No night light to guide to the bathroom. The shower was dark because there was no light above it and it had a dark curtain.

Nice facilities, the room and the bathroom were spacious and clean.

Stayed in August 2024

Lighting in room and bathroom poor Uncomfortable pillows

Great compromise location outside of town but close to Crested Butte. Shuttle to town / transit Adjacent free parking Good coffee shop on Square Large room Trails accessible from hotel or short ride away

Stayed in August 2024

I could not complain.

Location, love the two bedroom suite, so surprised with 3rd full bathroom

Stayed in March 2024

View was disappointing which led to room feeling dark.

Spacious and comfortable room. Very nice bathroom

Stayed in September 2023

Room is a little dated. Was confused by giant round pillow on bed. Could use to have a few more regular pillows- 4 were very small.

Staff was friendly. Clean and easy to navigate.

Stayed in September 2023

My room needed another side table

Underground parking.

Stayed in September 2023

Great location in upper village

Stayed in June 2023

Need better pillows on the bed. Bed was a little soft, but OK.

We did not have breakfast. Location is great.

Stayed in September 2022

Clean great parking

Stayed in July 2025

The unit itself is not a hotel room, but rather somebody’s joint venture with the hotel property management. The room is tired and in dire need of updating. Carpet in all three rooms were sold and spotted in a way that just says nobody has done anything for that with standard clean that you would get at any other hotel to take care of coffee stains or whatever food stains are dribbled along the pathways in the rooms or in the bedrooms. Lights are flickering in the kitchen where two lights are nearly out. I am OK with conservation of resources, but when I requested the garbage to be removed, I was told that it was my job to take it down the hall and put it in a dumpster. Ask for linens to be removed and I was told how many do you want in there and that they would not be removing soiled linens. I don’t think that’s the job of the high paying customer to deal with back up of trash and piles of wet towels.

Location is excellent. Lobby and entryway were very nice. And that would be it.

Stayed in February 2025

$30 to park and $20 in incidentals on top of the rate was to much.

Excellent customer service! Clean, well appointed and good location.

Stayed in September 2024

Too far from Main Street (my fault when researching location) and no restaurant nearby. When rain started at 5pm and didn’t let up we didn’t want to take shuttle to town then wait in rain for return shuttle. Front desk person was like a robot- no personality, unwelcoming, kept giving us instructions too quickly even though I asked him to slow down.

Clean property with nice locked off-room from a suite. Bed was comfy but hated the pillows. Coffee service was awkwardly placed too high up for a shipper person like me to pour water into coffee maker. Seemed everything was way too crowded.

Stayed in August 2024

I really enjoyed the ski lift and hiking. and the customer service was excellent

The location and veiw

Stayed in July 2024

Terrible policies about cancellation. We had a car accident on our way to the hotel and asked that it be rescheduled or cancelled. They just took the money and said 'too bad, that's our policy'. Management really sucks. BOOKING.COM DID NOTHING to help get it resolved as we were dealing with the police and the wreckage.

Stayed in June 2024

cost

this hotel is easy to reach, the reception was lovely. they wanted $30 to park in the garage. the room was $237 . that's a lot of money for each of those thinbs

Stayed in September 2023

N/a

Amazing location, amazing views . The staff was some of the nicest I’ve ever encountered. Customer service was top notch. Will be recommending to all my friends and will stay again .

Stayed in August 2023

Tired room with a view of a dirt parking lot. Stained fabric furniture and stained carpeting. No handheld shower, and could not reach the shower fixture to adjust the spray setting (it’s 7.5 or 8 ft high). TV did not work. Mattress was awful!!! Sank into the middle

Location was great.

Stayed in July 2023