Reviews of The Lodge at Columbia Point 4 stars
530 Columbia Point Drive, Richland, WA 99352, United States

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in June 2025
Verified reviewLocation
Thank you for the great review! We are pleased that you enjoyed your stay and look forward to having you stay with us again!
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewWe loved the kind staff, the room size, the amenities, and the location to the river path.
Nothing.
Thank you for the great review. We are glad you enjoyed your stay and look forward to seeing you again in the future
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewRoom was very nice.
Thank you for choosing The Lodge at Columbia Point on your recent visit and for completing the guest survey. I had a chance to review the feedback that you provided and was delighted to read about your positive overall experience at our hotel. I look forward to welcoming you back in the near future!
Thank you for choosing The Lodge at Columbia Point on your recent visit and for completing the guest survey. I had a chance to review the feedback that you provided and was delighted to read about your positive overall experience at our hot… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewExperience was fantastic from the moment I checked in. Room spectacular. Large and comfortable
I wish they served breakfast a little earlier for travelers leaving early. 6-630 am.
Thank you for choosing The Lodge as your hotel to stay. We appreciate the feedback and look forward to seeing you again in the future
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery clean and lots of activities
Non
Thank you for the great 5 Star review and comment. We are glad you enjoyed your stay and look forward to your next visit.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewGreat food and great location
Everything was great.
We are glad you enjoyed the food and hotel. We look forward to serving you again in the future. Mikel Director of Rooms
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe appetizer bites in the restaurant were terrific as was the chef coming and chatting. The hotel was accommodating and beautiful setting.
The balcony was nice but had a handful of cobwebs.
Thank you for choosing The Lodge at Columbia Point on your recent visit and for completing the guest survey. I had a chance to review the feedback that you provided and was delighted to read about your positive overall experience at our hotel. I look forward to welcoming you back in the near future! Best regards, Mikel Boyd Director of Front Office and Revenue Management
Thank you for choosing The Lodge at Columbia Point on your recent visit and for completing the guest survey. I had a chance to review the feedback that you provided and was delighted to read about your positive overall experience at our hot… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in April 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewWe didn't stay for breakfast. left too early
The bathtub was too tall to get in and out comfortably...
Thank you Joan for leaving us this review. We hope you are feeling better by now.
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewWe cannot say enough about this luxurious hotel,gorgeous view,beautiful room,romantic and very comfortable! Delicious food! and they give you fresh baked chocolate cookies at your check in!
Thank you for staying with us and we look forward to seeing you again in the future. Mikel Director of Rooms
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewProperty and staff. LOCATION. Balcony
Pool area was as if someone decided a pool was needed and had an extra parking area, and one that was none to nice. No way a property this nice should have a pool area of this wuality
Thank you for staying with us and we hope to seeing you again in the future. Mikel Director of Rooms
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe room was expensive but very nice with a great view of the river and beyond from the balcony!
Nothing-
Thank you for staying with us and we look forward to seeing you again in the future. Mikel Director of Rooms
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewNo lights were on in the swimming pool area at all. The pool temperature was VERY cold!!!!!! We could only use the hot tub. Would appreciate a senior or military discount and better rate when staying for 5 days!
Hello Porter, Thank you for choosing The Lodge at Columbia Point on your recent visit and for the great Four-Star review. I am glad that you enjoyed your stay overall but would like to apologize for the cold swimming pool. I hope to welcome you back soon again. Sincerely, Michel Gabbud General Manager
Hello Porter, Thank you for choosing The Lodge at Columbia Point on your recent visit and for the great Four-Star review. I am glad that you enjoyed your stay overall but would like to apologize for the cold swimming pool. I hope to welc… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewStaff was nice
AC was very loud, difficult to sleep.
Hello, Thank you for choosing The Lodge at Columbia Point for your recent visit and for taking the time to share your feedback. I have carefully reviewed your comments and noticed that you encountered some concerns regarding the loud AC unit in room. I sincerely apologize for any inconvenience this may have caused. Please know that your experience does not reflect our usual standards, and we are taking steps to ensure it does not happen again. . I look forward to welcoming you back in the future and the opportunity to better serve you. Best regards, Michel Gabbud General Manager
Hello, Thank you for choosing The Lodge at Columbia Point for your recent visit and for taking the time to share your feedback. I have carefully reviewed your comments and noticed that you encountered some concerns regarding the loud AC u… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewVery friendly staff and great location.
Not a thing.
Hello Cynthia, Thank you for choosing The Lodge at Columbia Point on your recent visit and for the stellar Five-Star review. I am glad that you enjoyed your stay and hope to welcome you back soon again. Sincerely, Michel Gabbud