Everything

Stayed in August 2025

The bathroom has zero room to put your things, no true vanity. The room we were in was at the end of the hallway and you can hear noise and vacuuming in the rooms next door and the hallway. I would recommend ear plugs for a quiet slumber if you sleep later than 8am.

Location is key! Midway point between Fenway and Tiffany’s! Everything is walkable. All three doorman that we encountered were amazing and kind!

Stayed in August 2025

Nothing

The best hotel in Boston, 5 star rating. We stay here every time we stay in Boston, great location, close to Fenway Park and Kenmore Square. Valet your car and walk everywhere, I wont stay anywhere else.

Stayed in August 2025

They need to update the property.

Great location and great staff.

Stayed in August 2025

Wish our stay was longer!!

Beautiful boutique hotel in excellent location. UMI restaurant “best sashimi ever”! Rooms, staff, service all top drawer. Would recommend 100%.

Stayed in August 2025

Great location, helpful staff

Stayed in August 2025

location , vibe and size of room are great but what makes this property is the team.

Stayed in August 2025

I asked for a small jug of fresh milk for the room for my tea but they didn’t have any to give in the afternoon and to go to a 7-Eleven, they only have fresh milk in the morning which I found very a bit strange! The air conditioning was really noisy, no different fan levels, I would have had windows open instead but on main road so also noisy, the AC noise did affect our sleep.

The location was great, really close to restaurants, shops and park, lovely building, very nicely decorated rooms, clean.

Stayed in August 2025

A bit expensive the car park. Should arrange something more convenient and cheaper and at least direct clients to the ones close to the hotel as an alternative

Lovely location. Also very cosy the room and the property. Would definitively return back

Stayed in August 2025

The exhaust fan in the bathroom was weak, so in order to avoid all the mirrors fogging up we had to leave the bathroom door ajar while showering. A small inconvenience, but nonetheless, a stronger exhaust fan would be an improvement.

Location to Newbury Street, Fenway Park and the T. and the welcome water with chocolate chip cookies!

Stayed in August 2025

there was not and 'easily accessible' tv channel that featured hotel services or local tourist information.

A charming and pleasant surprise: The 9th floor room had cushioned and curtained window seats providing a charming view. Really nice decor.

Stayed in August 2025

Our breakfast was included in our stay, when we arrived for breakfast the waiter said if we wanted cappuccinos or a different type of coffee just to ask - we ordered a cappuccino and latte - but also received a bill for $14 for same! I felt they should have pointed out that this incurred an extra cost - I felt we were paying enough for our stay that this irked me. Prior to receiving this bill the waitress gave us a bill for breakfast (it was $0.00 as it was included) but the purpose of the bill was for a tip, with a 20% tip being the suggested tip. As breakfast was a self service buffet I felt this was again a bit irksome. The only time the waitress came to our table was to deliver the bill for a tip(apart from when we later ordered drinks!!) We had stayed in other hotels on our trip(which were less expensive) and where breakfast was included and the waiting staff did not expect tips. I have to say it took from our experience at the hotel which was otherwise excellent!

Great location, beautiful suite for family of 4, breakfast included. Very easy to access lots of attractions from the hotel. The suite was very spacious and comfortable and perfect for 2 adults and 2 children.

Stayed in August 2025

None

Location perfect. 50 m from all good clothes shops. Good breakfast Staff very nice and help whatever you ask. You feel family Room great beds perfect, shower with presure Train station around the corner

Stayed in August 2025

💯Awesome Hotel 💯

Stayed in August 2025

In one of the rooms we booked the A/C was very noisy like a vacuum cleaner kind of thing and staff explained us that in some rooms the systems have not been updated. What bothered our big family is the breakfast service. It was very chaotic with food finishing multiple times in one morning and us having to wait for eggs or bacon for a while. Also in this level of the hotel I would expect being able to choose a hot drink apart from filtered one and the tea. Cappuccino was charged apart of a 22$ breakfast. Also on the four mornings we were their the choice on food never changed even a little bit and was limited to begin with (no vegetables whatsoever, only melon, apples and clementines for fruit), no chocolate paste for your croissants, no peanut butter, no dried fruits or nuts for your yogurt.

Historical building with a old school design. Our 1 bedroom room was very spacious for a family of four. We enjoyed UNI restaurant for dinner (especially crab flies rice!). Very good location close to anywhere we wanted to go in Boston either by foot or using a well connected transportation from there.

Stayed in August 2025

Breakfast lacked day-to-day variety; somwhat ho-hum.

From stepping from the cab, very helpful, cheerful staff. Nicely ap; pointed small suite, quiet despite the street noise outside. Daily water bottles a plus.

Stayed in August 2025

Our room was great and excellent cleaning staff…changing the antique shower heads would be a plus

Very friendly staff except at breakfast

Stayed in August 2025

Everything. It was welcoming and friendly, very well kept and in a great location. Our suite was wonderful and we loved the breakfast included in our booking.

Stayed in August 2025

Dissapointing breakfast, very limited choice (had better breakfast in 3 star hotels in 3rd world countries). Bad wifi (not consistent throughout the room).

Good location, beautiful surroundings. Nice big and comfortable room. Helpfull staff.

Stayed in August 2025

The AC in the room was really loud and although I appreciate old school, the TV was quite old and the bathroom also felt like it needed help. The breakfast was okay -

the staff were super nice and attentive. The room decor was elegant and the room was quite clean, the bed was comfortable and the property well kept. The location is fantastic.

Stayed in August 2025

Nothing.

People that work there are great. Room had recently been renovated very nicely. Breakfast was delicious. A well-run, lovely, small hotel. Perfect!

Stayed in August 2025

The breakfast was mediocre. But it has the basics so it fine.

The property is excellent. To rooms are superb and the location is great.

Stayed in August 2025

Nothing

Everything

Stayed in August 2025

I found it disappointing that they leave a nice hotel branded teddy bear in the room and then charge you $35 dollars for it. This is complimentary in any other ‘5 star’ hotel I’ve stayed in so I left it behind. 😢 Plug points were hopeless. Hairdryer etc wouldn’t stay in the wall & kept falling out. Was very annoying.

Great location. Comfortable room. Clean, spacious.

Stayed in August 2025