Reviews of The Chifley Houston, Tapestry Collection by Hilton 4 stars
2400 West Loop South, Houston, TX 77027, United States
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Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe rooms and facilities were nice! But the staff ruined the whole experience!!!!
The whole staff were completely incompetent! I gave them my suit to be ready for work on Monday, only to be surprised the night of that my suit wont be ready. Nothing was done to solve this! I had one of the most frustrating experiences I have ever had with a business. After I checked out, I was given a final invoice showing no balance due. Later, I was surprised to see an additional charge for supposed ‘damages.’ When I asked to see the room, they refused to let me in and only showed me a photo they claimed was caused by me — with no way for me to verify it. They only refunded me after I escalated the issue through my bank, which wasted over an hour of my time for something that was no fault of mine. In my opinion, this is completely unacceptable and extremely unprofessional business practice. If a company cannot be transparent about charges and only issues refunds under pressure, they do not deserve customers’ trust. Based on my experience, I strongly recommend avoiding this merchant.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLate night bar and eats were just what we needed after our late flight. Loved the ambiance and greeting from the staff. Clean all around, great ice vending machines, comfortable and eye catching lounge pieces. Very ideal for social media influencer takes, while still being family friendly. And comfy robes to boot!!! 🥰
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe living room
Gym was so-so. Lobby could be warmer feeling of design
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewnot friendly
nothing
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewEverything was so nice.
N/A
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewEverything else besides what’s indicated in the next box was good. The dining experience was great.
The main shower head did not work and the drain drained to slow forcing you out of the shower too soon. This occurs for both guest's showers. The WiFi service was slow and weak reception.
Reviewed: 3 August 2025 · Stayed in June 2025
Verified reviewBreakfast, room and overall facilities
Nothing I can recall
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewThe location
There was only cable. I wish I could’ve signed into Netflix or something at night on the tv. And the AC unit was very loud in my room
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewThe location was good and it was nice and clean.
The sewer smell that hits you as soon and you hit the double doors from outside.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewThe smell was horrible in the lobby, sewage smell wreaked. The bed covers and sheets in the room were dirty with blood on them
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe location is great.
Paying for parking
Reviewed: 9 July 2025 · Stayed in July 2025
Verified review