2000 Westcourt Way, Tempe, AZ 85282, United States
#23 of 76 hotels in Tempe
Guests' ChoiceBased on 163 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
8.9
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 2 August 2025
Donna
United StatesIt is a beautiful place but the hold they have on my debit card for , let’s see, 8 days is ridiculous. You pay double when you check in and then they give you back your money when “Oh idk I still haven’t received it”
Stayed in July 2025
Reviewed: 15 July 2025
Nathaly
United StatesYou can see that there has been a decline in the cleanliness, not necessarily in the rooms but the hall ways are gross, I saw the same roach when I stayed for 3 nights in June. The pool chairs need to be replaced, for what we are charged for resort fees.
I like the renovated rooms, the pool time is always a good time.
Stayed in July 2025
Reviewed: 5 June 2025
David
United StatesBreakfast waitress was just okay. Didn’t come check on us very much and ordered two bloody Mary’s that were the worst we had ever drank. Not $13’s worth.
The pool area and the outside bar!
Stayed in June 2025
Reviewed: 16 December 2024
Kaelin
United Statesthe closing time of the pools
the views and facilities
Stayed in November 2024
Reviewed: 16 September 2024
Amy
United StatesNothing
It was a beautiful property and the staff was friendly.
Stayed in September 2024
Reviewed: 5 August 2024
Paula
United StatesThe rooms are a bit outdated with stained lamp shades and a couch straight outta the 70's. There were signs that they were remodeling in the hallways, so hopefully, they mean the rooms too. The room itself was comfortable and clean.
The pool and restaurants were beautiful!
Stayed in August 2024
Reviewed: 22 July 2024
Jeffrey
United StatesRooms need updating
Love the pool and restaurant.
Stayed in July 2024
Reviewed: 14 July 2024
Christos
United StatesPool was Dirty !!!
Stayed in May 2024
Reviewed: 18 May 2024
Rose
United StatesIn need of an up grade. I don’t expect to see popcorn ceilings in 2024. Moldy caulking in the bathroom was also a put off.
Natural surroundings.
Stayed in April 2024
Reviewed: 17 April 2024
Hei-u
United StatesTop of the rock for dinner. Steak was good as was the mac and cheese, the food was weak after that point. Staff was strong,
Location was strong, wasn't informed about the breakfast.
Stayed in April 2024
Reviewed: 10 October 2023
Amanda
United StatesThe views
Stayed in September 2023
Reviewed: 2 October 2023
Teresa
United StatesA little older. Door to our floor didn’t close all the way. There are cameras but I didn’t feel secure bec most staff are working by the front building. Rooms are in a separate building. Also, they charge for resort fee for each day but you won’t have access after checkout. If you’re there for the pool, would recommend to get a resort pass instead of booking for a stay.
Location. Property is central and by the freeway.
Stayed in October 2023
Reviewed: 21 September 2023
Johanna
United StatesIt needs updating and we could hear everything through the walls. The pools in the morning needed major cleaning. One of the hot tubs were not working and the pool was full of dirt and dead bugs including many bees and a dead lizard.
Beautiful location and the staff was wonderful.
Stayed in September 2023
Reviewed: 12 July 2023
Loretta
United StatesIt was pretty ridiculous paying for parking with the price of the room....
N/a
Stayed in July 2023
Reviewed: 21 May 2023
Blake
United KingdomAt this price point, breakfast should have been included. The gift shop needs budget options for swimwear - the cheapest women's swimsuit we could find was over $100. The food in the restaurant was good but not stellar - the butternut squash ravioli tasted like cherry pie filling.
The staff were incredibly friendly and helpful. I interacted with new employees and trainers in the restaurant and at reception, and they were all very knowledgable. The room was very comfortable, and the whole resort was clean. The connected pools and multiple hot tubs were exciting.
Stayed in May 2023
Reviewed: 3 April 2023
Shane
Australiathe rooms were a little dated. we found a hairball in our shower on the first night so that wasn’t great. our bathroom also smelt a little the whole stay
Great pool area and breakfast.
Stayed in March 2023
Reviewed: 2 April 2023
Guipe
United StatesStaff was fantastic!!! Facilities are definitely showing age, but still very comfortable. Location is great.
Stayed in March 2023
Reviewed: 2 November 2022
Nicole
CanadaThe hotel is located next to the highway. All regular rooms face the highway, which you can hear through bathe windows and from the higher part of the pool area. There are no showers in the pool area. The hotel is older and could get upgraded.
I liked the pool area and that the hotel is located on a hill which made for nice views
Stayed in October 2022
Reviewed: 25 July 2025
Maria
United StatesThe peace I felt
Stayed in June 2025
Reviewed: 21 July 2025
Dominicia
United StatesParking instructions
Beautiful property
Stayed in June 2025
Reviewed: 21 July 2025
Jennifer
United StatesIt took a bit to walk from our car to our room due to the unique architecture, but that was a small price to pay. It would be helpful to have info available on how to operate the coffee machine (the coffee pod has its own tray you insert), tv (you have to hold down the power button for a looong time), and the wifi (I didn't even bother), but those are miniscule issues given the luxury and great service.
The property is something special. The architecture and desert surroundings are unique and striking. My kids were overjoyed by the pool, hot tubs, and slide. I loved my little shady spot with a view of the pool. The staff I encountered were helpful, friendly and professional. I was so happy I went during the summer special so I could enjoy this unique experience.
Stayed in July 2025
Reviewed: 10 July 2025
Nancy
United StatesIt is very difficult to navigate around the hotel. You can’t stroll into the lobby press your room number and go directly to it. We were on the third floor, took the elevator to the third floor, had to walk across the bridge and then try to navigate our way to our room. Also, when you’re in the lobby, you can only go to two floors. After a couple of drinks, it really gets interesting.
Love the aesthetics of the hotel and the staff! Their staff really shines.
Stayed in July 2025
Reviewed: 4 July 2025
Sherry
United StatesThe room seemed to be haunted. Thermostat stuck on 62 & no changing it. Fridge didn’t keep cold. Toilet ran water sounds the whole time. Tv remote didn’t turn on tv… we both tried… 30min later the Tv turned on!!! Don’t close the pocket door in bathroom cuz It locks you in bathroom!!! Needs a renovation for sure! Top of the rock sucks & their dress code! & no misters outside on patio & wear sports bra & tie dye tshirt & baseball cap! Dress code says don’t wear any of this & they did!
The pool.
Stayed in June 2025
Reviewed: 22 June 2025
Maxine
United StatesThe hotel was a major letdown. Our room had a bad odor, filthy carpets, and dusty AC vents that made me sick. The pillows were extremely flat, and I noticed a few stains on the towels. The shower and toilet area was very small—only one person could fit at a time. As a Bonvoy member, I expected better. The property is old and in serious need of renovations, with a sour smell lingering in the hallways. At the restaurant, the view was the only highlight. My sea bass was undercooked, and my husband’s steak came out bleeding after requesting it well done. Although the waiter was kind, our meal felt rushed. The pool bar was dirty and full of flies, while the inside bar had only a couple of decent food options—but the drinks were great. In-room breakfast was good, and the pool itself was okay, though the adult area was full of kids.
They had great view and location was good to move around.
Stayed in May 2025
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