Reviews of The Berkeley Hotel 4 stars
1200 East Cary Street, Richmond, VA 23219, United States
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation / parking
No breakfast
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBeautiful, comfortable and friendly staff. What more could you ask for?
Thank you for your review, LCM! We are thrilled to see that you enjoyed your stay with us! Our goal is to ensure our guests have a comfortable stay with us, and we are pleased to know that was your experience. We hope to become your go-to hotel when visiting the Richmond area!
Thank you for your review, LCM! We are thrilled to see that you enjoyed your stay with us! Our goal is to ensure our guests have a comfortable stay with us, and we are pleased to know that was your experience. We hope to become your go-to h… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewUpgrades to bathroom is great. The new shower is modern and comfortable.
The air handlers abutting the room are very noisy, creating a lot of different noises during the night. This made sleeping difficult, since it went on all through the night.
Thank you for your review, Alan. First, I would like to apologize for the issues you experienced during your stay with us as that is not the norm. We are currently undergoing renovations where all room issues are being addressed. I do hope you will choose to stay with us again in the near future, if so, please let us know so we can ensure you have a flawless stay with us!
Thank you for your review, Alan. First, I would like to apologize for the issues you experienced during your stay with us as that is not the norm. We are currently undergoing renovations where all room issues are being addressed. I do hope … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewthe decor was lovely very traditional
n/a
Thank you for your review, Sally! We are pleased to know that you enjoyed your stay with us and we hope to host you again soon if your travels bring you back to the Richmond area!
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewComfortable beds
Old school shower heads. No hot water in the shower
Thank you for your review, Lelde. First, I would like to apologize for the issues you experienced during your stay with us as that is not the norm. We are happy to report that all room issues are being addressed during our ongoing renovation. However, I am pleased to know that you enjoyed your bed! We hope to host you again in the near future if your travels bring you back to the Richmond area!
Thank you for your review, Lelde. First, I would like to apologize for the issues you experienced during your stay with us as that is not the norm. We are happy to report that all room issues are being addressed during our ongoing renovatio… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStaff, location and rooms. All the hotel staff were friendly and helpful. Especially Victor, the young man at the valet desk who greeted us, loaded and delivered our luggage to our room and valeted our vehicle. Victor was very knowledgeable in the area, helpful and friendly. He gave us some wonderful suggestions on restaurants to try, thank you for the hospitality and help during our stay. The staff at the check in desk also provided great customer service.
Everything was great.
Thank you for your review, Katherine! We appreciate your kind words regarding our staff, they are truly an asset to our team. I am pleased to see that you enjoyed your stay! We can't wait to host you again if your travels bring you back to the Richmond area!
Thank you for your review, Katherine! We appreciate your kind words regarding our staff, they are truly an asset to our team. I am pleased to see that you enjoyed your stay! We can't wait to host you again if your travels bring you back… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewTerrace was awesome, except it is shared with the next room. Bellmen are super helpful, valet parking was great. Front desk staff welcoming and helpful.
Shabby looking room, carpet very very old with ridges, bathroom tile extremely dated and dirt along floor edge molding under the sink and by the barely functioning bathroom door. Hotel signs touted renovations in progress. Nothing evident to guests. Restaurant Sunday morning was painfully slow.
Thank you for your review, John. First, I would like to apologize for the issues your experienced during your stay with us. We are currently undergoing a full renovation where all room issues will be addressed. We do hope you will give us another chance in the near future. If so, please reach out so we can ensure you have a flawless stay with us.
Thank you for your review, John. First, I would like to apologize for the issues your experienced during your stay with us. We are currently undergoing a full renovation where all room issues will be addressed. We do hope you will give us a… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe loction was great! We walked to the new Amphitheater. Great restaurants nearby and a cute little bookstore!
Thank you for your review, Angela! I appreciate your kind words regarding our staff, they are truly an asset to our team. We are pleased to know you enjoyed your stay with us and we hope to host you again soon!
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewThe overall experience was wonderful. It was a staycation and it was very relaxing.
My favorite part was the balcony. I got to watch the fireworks on the Fourth of July that evening.
Thank you for your review, Nikishia! We are thrilled to know you enjoyed your stay with us! It was a pleasure meeting you. We hope to host you again soon during your next staycation!
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe historic nature of the hotel, combined with rooms that were spacious and comfortable. The location is fantastic as is the staff, who clearly take great pride in their work.
I liked everything.
Thank you for your kind review, Kathleen! We are thrilled to know that you enjoyed your stay with us as well as our staff. They are truly what makes the Berkeley so special. We can't wait to host you again if your travels bring you back to the Richmond area!
Thank you for your kind review, Kathleen! We are thrilled to know that you enjoyed your stay with us as well as our staff. They are truly what makes the Berkeley so special. We can't wait to host you again if your travels bring you back… Show more
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThank you for your review! We would love to hear more about your experience with us, if you could reach out that would be greatly appreciated!
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewGreat location within easy walking distance of restaurants, cafes and the new Allianz Amphitheater. The hotel has a nice historic feel to it. All the staff were outstanding.
I thought the pet fee of $100 was steep.
Thank you for your review, Joe! We are pleased to see that you enjoyed your stay with us as well as our location. Our pet fee is in place to help cover the additional cleaning and maintenance required to ensure all guests -both with and without pets- have a clean, comfortable experience with us. We hope to welcome you and your furry companion back in the future!
Thank you for your review, Joe! We are pleased to see that you enjoyed your stay with us as well as our location. Our pet fee is in place to help cover the additional cleaning and maintenance required to ensure all guests -both with and wit… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewGreat location!
Really wasn’t anything I didn’t like. Parking was a stressful for a moment but staff was very nice and accommodating with taking that stress away
Thank you for your review, Bailey! We are pleased to see that you enjoyed your stay with us. I appreciate your kind words regarding our staff; they are truly an asset to our team. We hope to host you again soon!
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified review