8.2

Reviews of Best Western North Side Inn 3 stars

1307 Kenley Ave, Wichita Falls, 76306-6125, United States

  • Janice

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Rooms very clean and comfortable bed

  • Anonymous

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Sarah

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
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  • Katie

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    We appreciated the fresh fruit and bottle water available before the bike ride start

    Unpleasant odor in the room and the room was so humid the linens felt wet all of the stay no matter what we set the thermostat to.

    Property response:

    Hello, Katie! Thank you for staying at Best Western North Side Inn. We enjoyed having you as our guest. Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. We apologize for the unpleasant odor and humidity in your guestroom. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

    Hello, Katie! Thank you for staying at Best Western North Side Inn. We enjoyed having you as our guest. Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize… Show more

    Best Western North Side Inn
    24 August 2025
  • Anonymous

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Did not try the breakfast do to my bike race! Location was perfect very closed to down town! Where i needed to be!

    None!

    Property response:

    Hello, Anonymous! Thank you for staying at Best Western North Side Inn! It was our pleasure to have you as our guest. We are delighted that you enjoyed your stay with us for this year's bicycle ride event! It is always fun to welcome so many bicyclists to Wichita Falls every year. Thank you for providing this helpful review as it helps us make next year's event even better! We wish you the very best in your travels and hope to welcome you again very soon!

    Hello, Anonymous! Thank you for staying at Best Western North Side Inn! It was our pleasure to have you as our guest. We are delighted that you enjoyed your stay with us for this year's bicycle ride event! It is always fun to welcome so… Show more

    Best Western North Side Inn
    24 August 2025
  • Adam

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Lisa

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • James

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review

    I enjoyed the fruit at the breakfast.

    Property response:

    Hello, Anonymous! Thank you for staying at Best Western North Side Inn! We enjoyed having you as our guest! We enjoy providing a full hot breakfast from 6:30 a.m. to 9:30 a.m. daily, and we're glad you enjoyed the fruit at breakfast. We wish you the best of travels and hope to welcome you again!

    Hello, Anonymous! Thank you for staying at Best Western North Side Inn! We enjoyed having you as our guest! We enjoy providing a full hot breakfast from 6:30 a.m. to 9:30 a.m. daily, and we're glad you enjoyed the fruit at breakfast. We… Show more

    Best Western North Side Inn
    21 August 2025
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  • Bonnie

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Amy

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review
  • Barry

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    All the staff were very helpful and friendly.

    Property response:

    Hello, Barry! Thank you for staying at Best Western North Side Inn! It was our pleasure to have you as our guest. We love providing exceptional guest experiences in our clean and comfortable hotel. Your comfort and enjoyment of your time with us are our highest priorities. We are delighted to receive feedback from you and hope you enjoyed a wonderful time with us. Thank you again for being our guest! We wish you the very best in your travels and hope to welcome you again very soon!

    Hello, Barry! Thank you for staying at Best Western North Side Inn! It was our pleasure to have you as our guest. We love providing exceptional guest experiences in our clean and comfortable hotel. Your comfort and enjoyment of your time wi… Show more

    Best Western North Side Inn
    14 August 2025
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  • Jennifer

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Close to base.

    New level of trauma unlocked. Had an EARWIG crawl into my ear in the middle of the night! So painful and uncomfortable!!! It came out of my ear in the shower in the morning. So gross!!! Staff at front desk gave me a small discount off room when I showed him the earwig (I unalived it). Found two other bugs in room. Hotel needs to exterminate better. I’m still traumatized.

    Property response:

    Helllo, Jennifer! Thank you for staying at Best Western North Side Inn. We enjoyed having you as our guest. We apologize for the traumatic experience you had with the earwig. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for leaving a review. We wish you the very best in your travels.

    Helllo, Jennifer! Thank you for staying at Best Western North Side Inn. We enjoyed having you as our guest. We apologize for the traumatic experience you had with the earwig. On behalf of our entire team, we would like to apologize for not… Show more

    Best Western North Side Inn
    14 August 2025
  • Ingrid

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
    Property response:

    Hello, Ingrid. Thank you for staying at Best Western North Side Inn! It was our pleasure to have you as our guest. We love providing exceptional guest experiences in our clean and comfortable hotel. Your comfort and enjoyment of your time with us are our highest priorities. We are delighted to receive feedback from you and hope you enjoyed a wonderful time with us. Thank you again for being our guest! We wish you the very best in your travels and hope to welcome you again very soon!

    Hello, Ingrid. Thank you for staying at Best Western North Side Inn! It was our pleasure to have you as our guest. We love providing exceptional guest experiences in our clean and comfortable hotel. Your comfort and enjoyment of your time w… Show more

    Best Western North Side Inn
    14 August 2025
  • Douglas

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    + One of the best breakfasts we have had at a facility in this price range; especially liked the omlettes + for those that must watch their sugar intake, there were numerous options here that were high in protein. In addition, the service area was very clean and well stocked. Well done! + Great Bed + Nice outdoor sitting area

    - Cleanliness (Room 225) -- Carpet was soiled and needs either a thorough cleaning or replacement -- Sticky substance on the desk that should have been cleaned by housekeeping -- Bathroom needs a deep clean (e.g., mold around the sink water faucet; dirty/moldy shower curtain; dirty floor) - Musty/moldy smell emanating from the air conditioner

    Property response:

    Hello, Douglas! Thank you for staying at Best Western North Side Inn! It was our pleasure having you as our guest! We're glad you enjoyed the good breakfast, great bed, and nice outdoor seating area. On behalf of our entire team, we would like to apologize for not exceeding your expectations in your guestrooom. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

    Hello, Douglas! Thank you for staying at Best Western North Side Inn! It was our pleasure having you as our guest! We're glad you enjoyed the good breakfast, great bed, and nice outdoor seating area. On behalf of our entire team, we wou… Show more

    Best Western North Side Inn
    14 August 2025
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  • Maria

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
  • Yo

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    A late night very kindly support to check in. Thanks a lot

    Property response:

    Hello, Yo Deok! Thank you for staying at Best Western North Side Inn! We enjoyed having you as our guest. We are always happy to welcome you at any time. Thank you for the review. We hope to welcome you the next time you are in Wichita Falls!

    Hello, Yo Deok! Thank you for staying at Best Western North Side Inn! We enjoyed having you as our guest. We are always happy to welcome you at any time. Thank you for the review. We hope to welcome you the next time you are in Wichita Fall… Show more

    Best Western North Side Inn
    11 August 2025
  • Rosenquist

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    The breakfast is always fun I love the waffles

    When I got into bed it felt like our sheets were damp

    Property response:

    Hello, Rosenquist! Thank you for staying at Best Western North Side Inn! It was our pleasure having you as our guest. We are delighted you enjoyed the Texas-shaped waffles! We apologize that the sheets felt damp. We hope your stay was pleasant, and we would love to welcome you again.

    Hello, Rosenquist! Thank you for staying at Best Western North Side Inn! It was our pleasure having you as our guest. We are delighted you enjoyed the Texas-shaped waffles! We apologize that the sheets felt damp. We hope your stay was pleas… Show more

    Best Western North Side Inn
    11 August 2025
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  • Vanessa

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Good breakfast. Clean room. Great location. Friendly staff.

    Just the elevator service, kinda slow. Other than that, everything’s great

    Property response:

    Hello, Vanessa! Thank you for staying at Best Western North Side Inn! We enjoyed having you as our guest. We appreciate you taking time to write a review and are happy to know you enjoyed your stay with us. We would love to welcome you again soon! Best of travels!

    Hello, Vanessa! Thank you for staying at Best Western North Side Inn! We enjoyed having you as our guest. We appreciate you taking time to write a review and are happy to know you enjoyed your stay with us. We would love to welcome you agai… Show more

    Best Western North Side Inn
    11 August 2025
  • 7.0 Good
    Gracie

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • Richard

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
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  • Anonymous

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Convenient location

    Room had quite a few defects. No pride of craftsmanship for whom ever built it. Bathroom door barely shut because sink was in the way. No shelf in shower for soap etc. could have been cleaned a little better

    Property response:

    Hello, Anonymous! Thank you for staying at Best Western North Side Inn! On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

    Hello, Anonymous! Thank you for staying at Best Western North Side Inn! On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you … Show more

    Best Western North Side Inn
    6 August 2025
  • Leah

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • Fuchs

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Only positive was that the location was good and it was a cheap bed to sleep in.

    Stepping off the elevator the 2nd floor smelled like smoke. Our first room had another strange mildew smell and a roach on the wall. We got moved a few rooms over and the smell was slightly better but the room felt uncomfortably damp. The sheets felt damp and had an almost plastic feel.

    Property response:

    Hello, Fuchs! Thank you for staying at Best Western North Side Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

    Hello, Fuchs! Thank you for staying at Best Western North Side Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave… Show more

    Best Western North Side Inn
    6 August 2025
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  • 7.0 Good
    Christina

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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