5.9

Reviews of Super 8 by Wyndham Austin University/Downtown Area 2 stars

5526 North Interstate 35, Austin, TX 78751, United States

  • Anonymous

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review
  • Matt

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Ac was very good. For the summertime

    Breakfast wasn't really set up and it was 7:00 a.m. coffee machine wasn't working. Waiting on my $60 incidentals reimbursement. They told me 5 days. If not I will be calling hotel to check on it

    Property response:

    Thank you for sharing your feedback. I will share your comment with our team to make all necessary corrections to ensure a better stay next visit. Hope to see you again in the future, hope to give us another chance to make sure your stay is as amazing as it should be.

    Thank you for sharing your feedback. I will share your comment with our team to make all necessary corrections to ensure a better stay next visit. Hope to see you again in the future, hope to give us another chance to make sure your stay is… Show more

    Super 8 by Wyndham Austin University/Downtown Area
    20 August 2025
  • Joe

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Poor. This is not a hotel, but a halfway house. Should not be using “Wyndham”!

    Could not take a bath because it was filthy. Only 1 small bath towel was provided.

    Property response:

    Thank you for sharing your feedback. I will share your comment with our team to make all necessary corrections to ensure a better stay next visit. Hope to see you again in the future, hope to give us another chance to make sure your stay is as amazing as it should be.

    Thank you for sharing your feedback. I will share your comment with our team to make all necessary corrections to ensure a better stay next visit. Hope to see you again in the future, hope to give us another chance to make sure your stay is… Show more

    Super 8 by Wyndham Austin University/Downtown Area
    20 August 2025
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  • Gloria

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Folders coffee

    Hotel room bathroom dirty Elevator dirty Very thin blankets Breakfast poor Hotel floors not clean Evidence of prior guests Curtains dirty, cigarette burns in them. Chair in room dirty ..........

    Property response:

    Thank you for your feedback, we’re sorry to hear some dissatisfaction during your stay. It is our duty to make your stay to your very best satisfaction. We are currently making improvements to our property to provide our guest with excellent service. We hope in the future you will visit again and give us another chance to make your stay enjoyable.

    Thank you for your feedback, we’re sorry to hear some dissatisfaction during your stay. It is our duty to make your stay to your very best satisfaction. We are currently making improvements to our property to provide our guest with excellen… Show more

    Super 8 by Wyndham Austin University/Downtown Area
    20 August 2025
  • Mack

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    Location

    Everything else

    Property response:

    Thank you for your feedback, we’re sorry to hear some dissatisfaction during your stay. It is our duty to make your stay to your very best satisfaction. We are currently making improvements to our property to provide our guest with excellent service. We hope in the future you will visit again and give us another chance to make your stay enjoyable.

    Thank you for your feedback, we’re sorry to hear some dissatisfaction during your stay. It is our duty to make your stay to your very best satisfaction. We are currently making improvements to our property to provide our guest with excellen… Show more

    Super 8 by Wyndham Austin University/Downtown Area
    11 August 2025
  • Anonymous

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review
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  • Kristina

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
  • Jerome

    Reviewed: 27 July 2025 · Stayed in June 2025

    Verified review
  • Natalia

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Front office and the room smelled

    Didn’t feel safe for us or our nice vehicle…… as soon as we got out of our car to walk the dog a man came over and said he wanted his black bag of jewelry that I took! But the receptionist gal was awesome!

    Property response:

    Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.

    Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. P… Show more

    Super 8 by Wyndham Austin University/Downtown Area
    24 July 2025
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  • Jk

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Staff very pleasant and accommodating. Beds very comfortable and room very clean. Bathroom had recently been updated.

    Spa pool was green. North gate locking mechanism to pool was rusty and needed to be strongly and forcefully pushed closed or it did not lock. Hot breakfast consisted of waffles and toast. No juice at all the last 5 of my 6 mornings there. Pillows were extremely lumpy and had no form. Every wall in my room had either holes, peeling paint or gouges.

    Property response:

    Thank you for sharing your feedback. I will share your comment with our team to make all necessary corrections to ensure a better stay next visit. Hope to see you again in the future, hope to give us another chance to make sure your stay is as amazing as it should be.

    Thank you for sharing your feedback. I will share your comment with our team to make all necessary corrections to ensure a better stay next visit. Hope to see you again in the future, hope to give us another chance to make sure your stay is… Show more

    Super 8 by Wyndham Austin University/Downtown Area
    24 July 2025
  • James

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    this place was disgusting very poorly kept and managed.the smell of marijuana was overwhelming in room as well as outside the room.worst night ever spent at hotel. would highly recommend sleeping in ur car before staying here.

    Property response:

    Thank you for your feedback, we’re sorry to hear some dissatisfaction during your stay. It is our duty to make your stay to your very best satisfaction. We are currently making improvements to our property to provide our guest with excellent service. We hope in the future you will visit again and give us another chance to make your stay enjoyable.

    Thank you for your feedback, we’re sorry to hear some dissatisfaction during your stay. It is our duty to make your stay to your very best satisfaction. We are currently making improvements to our property to provide our guest with excellen… Show more

    Super 8 by Wyndham Austin University/Downtown Area
    23 July 2025
  • Marcos

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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  • Joe

    Reviewed: 19 July 2025 · Stayed in June 2025

    Verified review
  • Patricia

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review
  • Natoli

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Friendly staff

    Property response:

    Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Austin University/Downtown Area. It is always a pleasure to receive positive feedback. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

    Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Austin University/Downtown Area. It is always a pleasure to receive positive feedback. Here at Super 8, we continuously strive to exceed your expectati… Show more

    Super 8 by Wyndham Austin University/Downtown Area
    15 July 2025
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  • Esmeralda

    Reviewed: 10 July 2025 · Stayed in May 2025

    Verified review
  • Esmeralda

    Reviewed: 10 July 2025 · Stayed in June 2025

    Verified review
  • Esmeralda

    Reviewed: 10 July 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Eulynda

    Reviewed: 9 July 2025 · Stayed in April 2025

    Verified review
  • 7.0 Good
    Amir

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    The location is good, near downtown The price was good

    There was a weird smell in the hotel and the room

    Property response:

    Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Austin University/Downtown Area. It is always a pleasure to receive feedback. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

    Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Austin University/Downtown Area. It is always a pleasure to receive feedback. Here at Super 8, we continuously strive to exceed your expectations. Than… Show more

    Super 8 by Wyndham Austin University/Downtown Area
    7 July 2025
  • Lockridge

    Reviewed: 2 July 2025 · Stayed in July 2025

    Verified review
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  • Ahennings

    Reviewed: 1 July 2025 · Stayed in July 2025

    Verified review

    Great staff, easy to deal with and decent location

    The bathrooms are a bit sub par in some of the rooms

    Property response:

    Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.

    Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. P… Show more

    Super 8 by Wyndham Austin University/Downtown Area
    2 July 2025
  • Perez

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review
  • Lyndia

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    The only good thing was the price but I see why. The hotel needs to be remodeled. It's worn out raggedy

    The first room we had the TV,phone,and ceiling fan/light didn't work. The second room the ceiling fan/light didn't work, the bathroom toilet has a big crack in it. I had to put a face towel around it so it wouldn't pinch us. The bathroom sink had a leak underneath, the tub is peeling and has mold. Cigarette holes in the curtains. Holes in the bathroom walls. I have the pictures too

    Property response:

    We’re sorry you had a bad experience recently at our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback

    We’re sorry you had a bad experience recently at our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking th… Show more

    Super 8 by Wyndham Austin University/Downtown Area
    30 June 2025
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  • 7.0 Good
    Bolivar

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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