Reviews of Stevens Pass Motel 2 stars

Location was good

Noisy, train nearby, noisy neighbors

Some of the rooms were above a bar that is noisy with Karaoke until 2 am. The other 2 rooms had a chemical smell so bad we got a headache in a few minutes. The owner said to open the window because it was new paint, but that is not what new paint smells like. There are permanent dwellers smoking right by the entrance to the room. We couldn’t stay there and lost our $170 as it was non refundable and I haven’t heard back from booking.com. There was a motorhome parked permanently next to the hotel and a car with a broken window covered in plastic. The owners lied to us and said there was no karaoke but the bar said there was. At the front door there was a poster about a wanted man who murdered his 3 daughters.

Nothing

Everything

Smelled like hundreds of years of daily chained smoke cigarettes. Freezing cold. Would be better demolished than continue to serve as a motel.

The kitchenette and beds were fine.

My husband said it smelled like his grandma. . . But I thought it smelled slightly like a smokers room. Coincidentally his grandma smokes... The outside of the motel was kinda run down looking but the main drawback was the price. For one night in a somewhat shabby looking place( on the outside- inside was fine except for mild smell) it was far more expensive than reasonable.

Bed was pretty comfortable

The door had a big gap around it where light came through. No hot water in sink Bathroom door had damage Floors were uneven.

Clean large rooms, nice staff.

It's a bit outdated.

Simple but large rooms. Clean, quiet, and comfortable.

We would have liked our trash dumped and fresh towels. Besides that, it was fine.

There was nothing to like I canceled my stay, the room I booked thru you didn’t exist!

Room I booked not what they showed me, the owner said “no king rooms” They ran my credit card, said it was denied, ran 2 other cards said they were rejected. Incompetent! I can assure you the cards I used are good! The room was filthy, not what I asked for! I told him I am canceling my reservation and left. 2 hours later they charged my card 480.00. I have called them several times, they will not respond, I have emailed them. I undercharge me 1 night but not for entire stay! I have contacted you Booking and you tell me to call them. I am more than frustrated that you are not helping as it was booked thru you. This is fraudulent on all parts and I would like a response from you! I was there for my dad’s celebration of life and this whole experience has made it that much harder! Please get back to me, please try your best talk to the managers as they ignore me.

did the job, comfortable, nice staff

location, loved that it had a full size refrigerator

Clean quiet motel. It’s two stars, so don’t expect the Marriott but it’s a great two star motel and the owners are lovely.

Nothing

Location bad, reception area , outdoor, rooms all old, broken and just plain BAD! Too noisy with traffic, other rooms, and train running down tracks day and night. booking.com should not be affiliated with this company

Neighbors TV kept me awake until 4:18 am too thin of walls

Size of the room was excellent with lots of room for a dog

Wifi was slow but wasnt a issue as cell service was good

We took our annual motorcycle ride and planned to do some sightseeing in Gold Bar. Due to an accident, the scenic highway was closed for four hours. The room was just what we needed - clean, warm, comfortable.

Price was great! Room was HUGE!! We arrived early and was able to check in and was upgraded to a king room with corner hot tub. Only bummer was night there was no hot water. But there was in the morning for shower!! Staff was wonderful and friendly. Will stay here again. Just needs a little better general maintenance.

Clogged bath tub drain; areas paint/caulking pealing in bathroom above shower. ? Old water damage or mold?

Got an upgrade. Spa bath, lovely, but overlooked directly onto the Interstate 2

Came home covered in bites

Staff was friendly

The hotel is run down and dirty. Sheets were clean. However, everything else could use a cleaning.