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Reviews of Staybridge Suites Grand Rapids South by IHG 3 stars

1439 Eastport Drive SE, Grand Rapids, 49508, United States

#6 of 64 hotels in Grand Rapids

Guests' Choice

Review score

Based on 136 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    9.1

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 1 night

    The pool could have been bigger and there was no hot tub. Unfortunately it seems like the norm for hotels now is to put a small little pool in to say that they have one. We usually look for hotels that have a nicer than average pool and a decent hot tub, this one did not have that. Also, the door in our bathroom was not correctly aligned with the frame, so the door would shut, but not lock. It wasn't a problem for us, just very strange that no one caught it or fixed it when the hotel was built as it is quite obvious.

    We were looking for a hotel for a quick one night stay that was clean, comfortable and not outrageously priced. This hotel exceeded our expectations. We do a fair amount of regional travel for our daughter's sports and the hotels we usually find are higher priced and nowhere near as nice. The breakfast was very nice quality and better than usual for hotel continental breakfasts. There were more options and higher quality food. The room was wonderful, very spacious and clean and had a full size refrigerator, dishwasher and small stovetop. The bed was comfortable and we enjoyed the big flat screen TV that pulled out of the wall and could be angled towards the bed.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    For what our room
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing that I didn’t like.

    Everything

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Studio Suite with Bath Tub - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    Cannot name a single negative!!

    This hotel was absolutely top notch start to finish! Front desk personnel were wonderful, the room was immaculate and comfortable, breakfast was as good as any breakfast restaurant! The decor and appointments were beautiful. Attention to detail in all respects was exceptional. The outdoor patio with the fire feature was a nice surprise. The whole experience was a wonderful unexpected pleasure. Will stay here again if the opportunity arises.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Probably one of the best hotels for the price I’ve ever stayed in. Look forward to using you guys again in the future.
    • Leisure trip
    • Family with young children
    • Studio King Suite - Communications Accessible
    • Stayed 2 nights
    • Submitted via mobile

    I don’t know if the pool heater was working as it was a bit chilly, but it didn’t stop the kids.

    Close to food options. Had a really good breakfast in the morning. Room was big and spacious. Outdoor seating with a nightly fire pit came as a nice surprise.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This may have been the cleanest hotel ever. The rooms are very spacious and free laundry! We stayed for a soccer tournament and were traveling with quite a few middle school boys. The hotel was very accommodating and we had a wonderful stay.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing. All was great

    Cleanliness.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    9.0
    Would stay here again
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Mashed potatoes bar was weak, shower was not as hot or as strong as would like

    Large room, comfortable bed, clean, easy to stream on TV, decent breakfast

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    We had a very pleasant stay in the hotel. The staff was very nice and helpful.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Very nice. Very clean. Very comfortable.
    • Business trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Newer building with clean, comfortable, well-appointed rooms. My wife loved the layout of the king studio suite we had.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    Was exceptionally clean.front desk worker was helpful with things to do in the area breakfast was superb and actually p
    • Leisure trip
    • Couple
    • Studio King Suite - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    Great location and exceptionally clean

    Stayed in July 2025

  • Reviewed: 5 August 2025

    9.0
    Almost perfect!
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    Two expensive BBQ propane grills (Weber), but both already in bad shape, because they are not made for commercial use.

    Free guest laundry with 5 front loading machines and dryers. Nice Restaurant close by.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • People with friends
    • Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Water pressure was a little slower than I would like.

    The room set up and cleanliness. And staff!

    Stayed in August 2025

  • Reviewed: 2 August 2025

    10
    Safe, clean, comfortable!
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Hearing Accessible/Non-Smoking
    • Stayed 1 night

    Nothing

    great breakfast - nice variety!

    Stayed in July 2025

  • Reviewed: 2 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    The room is perfect

    Stayed in June 2025

  • Reviewed: 31 July 2025

    10
    Definitely would stay here again. Hotel was lovely, the staff super helpful and friendly
    • Leisure trip
    • People with friends
    • Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Everything was fresh and clean, beautifully styled

    Stayed in July 2025

  • Reviewed: 29 July 2025

    10
    Perfect place to stay, close to John Ball zoo
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Great hotel, wonderful staff, very clean

    Stayed in July 2025

  • Reviewed: 29 July 2025

    10
    A great hotel that I will definitely stay at again!! Excellent!
    • Solo traveller
    • Studio Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Probably is beautiful and clean. Bright and welcoming

    Stayed in July 2025

  • Reviewed: 28 July 2025

    10
    Love love loved this place
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Had dove products for bathroom. Like, dont get me wrong fantastic product for most people. I am just allergic to Dove hygiene products.

    It was all very nice. Very clean. Polite staff. Good breakfast options. Comfy rooms. All in all, lovely.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    Peaceful!!
    • Leisure trip
    • Family with young children
    • Studio King Suite - Communications Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Everything!!

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Tub - Communications/Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning system is trying to be too "smart" and quite annoying to operate.

    Incredibly clean. Room enough for a family of 5 in one suite.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Suite with Bath Tub - Mobility Access
    • Stayed 1 night

    The breakfast is just normal.

    The building and facilities are pretty new and nice.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Superb
    • Business trip
    • Couple
    • Studio King Suite - Communications Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely nothing it was great.

    Clean, friendly staff, very large room, good location

    Stayed in July 2025

  • Reviewed: 20 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Accessible/Non-Smoking
    • Stayed 1 night

    One of the staff just entered our room with out knocking right after we settled into our room. We also did not have a remote to our TV and the front desk found an extra remote which did not work very well.

    The room was large and the location was very quiet. The place had a nice family vibe and the night that we stayed there they were having a mashed potato/ salad bar for a light fare for the guests.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    Love this hotel
    • Leisure trip
    • Couple
    • Studio Suite with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The only tiny draw back (which by no means is a deal breaker) we would have liked housekeeping to come and leave fresh towels and take out garbage. Guests were putting their dirty towels outside in the hallway which takes away from the niceness of the hotel. The front desk staff gave us new towels and whatever we needed so that was good.

    Very clean hotel. Staff is very friendly and helpful. The pool, fire pit, grills and laundry are a plus. The room had a full fridge, full size coffee pot, dishes, silverware, pots and pans and stove. We were there to visit family so we weren't able to stay most of the day at the hotel. We wanted to stay an extra day and they were very accommodating. The breakfast was delicous and so much to choose from. We will definetley be back.

    Stayed in July 2025

Showing 1 – 25

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