1439 Eastport Drive SE, Grand Rapids, 49508, United States
#6 of 64 hotels in Grand Rapids
Guests' ChoiceBased on 136 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.3
Facilities
9.5
Staff
9.5
Value for money
9.1
Free WiFi
5.0
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End of dialog contentReviewed: 28 August 2025
Kimberly
United StatesThe pool could have been bigger and there was no hot tub. Unfortunately it seems like the norm for hotels now is to put a small little pool in to say that they have one. We usually look for hotels that have a nicer than average pool and a decent hot tub, this one did not have that. Also, the door in our bathroom was not correctly aligned with the frame, so the door would shut, but not lock. It wasn't a problem for us, just very strange that no one caught it or fixed it when the hotel was built as it is quite obvious.
We were looking for a hotel for a quick one night stay that was clean, comfortable and not outrageously priced. This hotel exceeded our expectations. We do a fair amount of regional travel for our daughter's sports and the hotels we usually find are higher priced and nowhere near as nice. The breakfast was very nice quality and better than usual for hotel continental breakfasts. There were more options and higher quality food. The room was wonderful, very spacious and clean and had a full size refrigerator, dishwasher and small stovetop. The bed was comfortable and we enjoyed the big flat screen TV that pulled out of the wall and could be angled towards the bed.
Stayed in August 2025
Reviewed: 24 August 2025
Michael
United StatesNothing that I didn’t like.
Everything
Stayed in August 2025
Reviewed: 23 August 2025
Susan
United StatesCannot name a single negative!!
This hotel was absolutely top notch start to finish! Front desk personnel were wonderful, the room was immaculate and comfortable, breakfast was as good as any breakfast restaurant! The decor and appointments were beautiful. Attention to detail in all respects was exceptional. The outdoor patio with the fire feature was a nice surprise. The whole experience was a wonderful unexpected pleasure. Will stay here again if the opportunity arises.
Stayed in August 2025
Reviewed: 22 August 2025
Todd
United StatesI don’t know if the pool heater was working as it was a bit chilly, but it didn’t stop the kids.
Close to food options. Had a really good breakfast in the morning. Room was big and spacious. Outdoor seating with a nightly fire pit came as a nice surprise.
Stayed in August 2025
Reviewed: 18 August 2025
Corrine
United StatesThis may have been the cleanest hotel ever. The rooms are very spacious and free laundry! We stayed for a soccer tournament and were traveling with quite a few middle school boys. The hotel was very accommodating and we had a wonderful stay.
Stayed in August 2025
Reviewed: 14 August 2025
Lourdes
United StatesNothing. All was great
Cleanliness.
Stayed in August 2025
Reviewed: 13 August 2025
Carrie
United StatesMashed potatoes bar was weak, shower was not as hot or as strong as would like
Large room, comfortable bed, clean, easy to stream on TV, decent breakfast
Stayed in August 2025
Reviewed: 7 August 2025
Peter
United StatesWe had a very pleasant stay in the hotel. The staff was very nice and helpful.
Stayed in August 2025
Reviewed: 6 August 2025
Harvey
United StatesNewer building with clean, comfortable, well-appointed rooms. My wife loved the layout of the king studio suite we had.
Stayed in August 2025
Reviewed: 5 August 2025
Stacy
United StatesGreat location and exceptionally clean
Stayed in July 2025
Reviewed: 5 August 2025
Reto
SwitzerlandTwo expensive BBQ propane grills (Weber), but both already in bad shape, because they are not made for commercial use.
Free guest laundry with 5 front loading machines and dryers. Nice Restaurant close by.
Stayed in August 2025
Reviewed: 3 August 2025
Rachel
United StatesWater pressure was a little slower than I would like.
The room set up and cleanliness. And staff!
Stayed in August 2025
Reviewed: 2 August 2025
Ljspencer
United StatesNothing
great breakfast - nice variety!
Stayed in July 2025
Reviewed: 2 August 2025
Fabien
United StatesThe room is perfect
Stayed in June 2025
Reviewed: 31 July 2025
Rita
United StatesEverything was great
Everything was fresh and clean, beautifully styled
Stayed in July 2025
Reviewed: 29 July 2025
Susan
United StatesGreat hotel, wonderful staff, very clean
Stayed in July 2025
Reviewed: 29 July 2025
Mary
United StatesProbably is beautiful and clean. Bright and welcoming
Stayed in July 2025
Reviewed: 28 July 2025
Kaylee
United StatesHad dove products for bathroom. Like, dont get me wrong fantastic product for most people. I am just allergic to Dove hygiene products.
It was all very nice. Very clean. Polite staff. Good breakfast options. Comfy rooms. All in all, lovely.
Stayed in July 2025
Reviewed: 24 July 2025
Erika
United StatesEverything!!
Stayed in July 2025
Reviewed: 23 July 2025
Crystal
United StatesThe air conditioning system is trying to be too "smart" and quite annoying to operate.
Incredibly clean. Room enough for a family of 5 in one suite.
Stayed in July 2025
Reviewed: 21 July 2025
Jian
Hong KongThe breakfast is just normal.
The building and facilities are pretty new and nice.
Stayed in July 2025
Reviewed: 21 July 2025
Rebecca
United StatesAbsolutely nothing it was great.
Clean, friendly staff, very large room, good location
Stayed in July 2025
Reviewed: 20 July 2025
Greg
United StatesOne of the staff just entered our room with out knocking right after we settled into our room. We also did not have a remote to our TV and the front desk found an extra remote which did not work very well.
The room was large and the location was very quiet. The place had a nice family vibe and the night that we stayed there they were having a mashed potato/ salad bar for a light fare for the guests.
Stayed in July 2025
Reviewed: 20 July 2025
Margaret
United StatesThe only tiny draw back (which by no means is a deal breaker) we would have liked housekeeping to come and leave fresh towels and take out garbage. Guests were putting their dirty towels outside in the hallway which takes away from the niceness of the hotel. The front desk staff gave us new towels and whatever we needed so that was good.
Very clean hotel. Staff is very friendly and helpful. The pool, fire pit, grills and laundry are a plus. The room had a full fridge, full size coffee pot, dishes, silverware, pots and pans and stove. We were there to visit family so we weren't able to stay most of the day at the hotel. We wanted to stay an extra day and they were very accommodating. The breakfast was delicous and so much to choose from. We will definetley be back.
Stayed in July 2025
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