The location of the hotel next to the major highway

The hotel was nice and the staff were great.

Stayed in July 2025

Beds were a little small, ac couldnt keep up room stayed pretty warm

Staff was amazing ..

Stayed in July 2025

Pool area, hall carpets, and rooms need some refurbishing. Bathroom sink didn't have hot water. Fitness room is too small and doesn't have enough equipment to accommodate more than one person at a time

Staff was friendly and helpful, pool and hot tub decent, room clean and comfortable, parking lot great, and breakfast good.

Stayed in May 2025

The third party who I booked the hotel. They were super rude, and unprofessional.

Staff and cleaners were great, but swimming pool was dirty and so tiny. Break fast was not very good. You better to have more choices for breakfast.

Stayed in April 2025

Nothing special

Nice, but overpriced

Stayed in April 2025

A little out of the way for dining and activities

Breakfast was great, staff extremely friendly

Stayed in February 2025

TV console placement, lack of a safe in the room, and the fact there was only one treadmill for cardio in the fitness room.

Overall facility was excellent. Staff knowledgeable and helpful, lobby and breakfast area nice. The room was great except for the placement of the tv. Its location on the tv table between the two zones- sofa & desk-and-beds, made it a little awkward to view depending on where you sat. Also, room could have used a safe; didn't have one. The pool and hot tub were excellent, clean, functional. The fitness room, however, has only treadmill, so if you're traveling with others you'll have to take turns. The breakfast was pretty good- hot foods as well as cold.

Stayed in February 2025

noisy A/C fan and cool hot water.

close to enterprise leasing for auto rental.

Stayed in February 2025

Very dated

Location

Stayed in January 2025

Bed was worn out and had dips in the mattress. Woke up to the bathroom ceiling leaking from the room above. Water just poured out of the vent. Staff allowed us another room to use.

Very friendly staff, easy check in and out and good location.

Stayed in December 2024

Could use more parking. I thought a little on the high side.

Location, easy to get to. Good view of Gulf in my room. Easy check in. I would stay here again.

Stayed in October 2024

The area was sketchy and the hotel needs upgrades.

Convenient to port of Galveston.

Stayed in September 2024

The price hike when cruise ships will be in town especially for the quality of hotel. But this is our second time around and would stay again.

Conveniently located close to cruise terminal which was the reason for our stay and the staff was warm and accommodating.

Stayed in July 2024

Nothing earth shattering but our fitted bed sheet didn't fit so it was an annoyance to keep readjusting but we didn't tell the staff but if we had they would have accommodated because they were son accommodating with everything else. The one thing I definitely did not like was our tub was rusted in the bottom. Should have reported it but again not something I couldn't live through and positive they would have accommodated. Still will stay here in the future.

We chose to stay at this hotel for the location being close to the Cruise terminal. It is conveniently located off the service road. The staff went above and beyond to make our stay enjoyable. We were located on the 1st floor close to the dining lounge area and pool! LOVED IT! Even after I left the hotel I had Amazon packages that were showing up after I had left Griselda C. the Manager worked diligently with me to ensure I received my packages. The entire staff was super friendly. Really enjoyed the breakfast (the sausage :-)) and hot, hot coffee. This will be my location for Galveston stays moving forward!

Stayed in May 2024

It was fine for short term accommodations. Its a hotel not home. It was nice.

The staff were great even though they were dealing with some obnoxious vacationers. Very nice and gave helpful hints about Galveston.

Stayed in April 2024

I'm very picky when it comes to my bed and I can say that I slept great.

Stayed in October 2023

The cost. But I guess people will pay to be close to the port on cruise days. I see you increased your prices around then. $119 a night is what I saw on non cruise days but $300+ on cruise departure days.

Breakfast was 👍. Location was in good proximity of the port.

Stayed in May 2023

There aren't many diabetic options

Close to cruise port

Stayed in April 2023

the mattress on the sofa bed was disgusting. Wouldn’t let our son sleep on it, made a bed on the couch itself. not sure if it was urine or blood, or a mixture of both, but it was deemed the murder mattress and we had to find another way for our son to sleep. wallpaper was coming off too, and had a rotten corner in the shower

the people and the breakfast were great!

Stayed in March 2023

No regular coffee in the room and the breakfast was only until 9:30 am.

Stayed in December 2022

really clean, staff really helpful and polite. even got our room earlier than planned. breakfast good.

Stayed in November 2022

No complaints

Very clean and inviting.

Stayed in August 2025

Location and breakfast

Stayed in July 2025

Clean, convenient, comfortable accommodations.

Stayed in June 2025