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Reviews of SpringHill Suites Dallas Addison/Quorum Drive 3 stars

15255 Quorum Drive, Addison, TX 75001, United States

#8 of 21 hotels in Addison

Guests' Choice

Review score

Based on 309 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 13 August 2025

    7.0
    Overall, a decent place to stay
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night

    The main issues we encountered were that 1) of the three treadmills and two ellipticals in the gym, only one treadmill worked. You could still jog on the ellipticals, but none of the buttons or screens worked so you could not track your time, program a workout, or change the resistance. However, there were plenty of weights to use. 2) There was an extra charge for parking, even though there was plenty of parking around the periphery of the property. And, with the parking charge, it would seem they could hire a security guard to monitor the lot during the night (which they did not).

    Overall the facility was well-maintained, and the staff was friendly and helpful. The grounds were attractive with a cute little pool, and the lobby and eating area were clean, with interesting decor and floor to ceiling windows overlooking the trees and bushes. The breakfast was a bit hit-and-miss, with some offerings that were delicious (e.g., they had a plethora of yummy toppings for yogurt and oatmeal, and they had a really good cheese & jalapeno souffle, as well as croissant sandwiches and egg and kale muffins), but the scrambled eggs were extremely overcooked. The rooms were comfortable, including the beds and pillows, and there was plenty of space for a group. If desired, you could fit a group in one room (we had a room with two double beds and a trundle bed under the couch).

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Soccer game
    • Family with young children
    • Suite with Two Double Beds and Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Pool

    Room

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Great stay however dont think we have to pay for parking as a guest or atleast be upfront and transparent about extra fe
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Had to pay for parking … $10 a night Why??

    Great area and location ,clean room and courteous staff

    Stayed in May 2025

  • Reviewed: 27 April 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Suite with Two Double Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Pest and insects.

    Stayed in March 2025

  • Reviewed: 2 April 2025

    8.0
    A brief Addison Stay
    • Family with young children
    • King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    My initial room was not what I needed

    The location and the room.

    Stayed in March 2025

  • Reviewed: 23 December 2024

    9.0
    Overall good would consider alternative stay next visit due to the cost to park.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Paying $10.00 per night to park at a hotel you’re staying at is a bit much to me. It’s not like it’s valet parking or in a secure parking garage.

    Facility, Staff, and location was great.

    Stayed in December 2024

  • Reviewed: 19 November 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Suite with Two Double Beds and Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    the breakfast choices, very limited choices for non pork eaters, no fruit of any kind.

    location, close to restaurants and shops. staff very helpful

    Stayed in November 2024

  • Reviewed: 2 November 2024

    9.0
    We recommend this hotel as a great quality affordable stay!
    • Business trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night

    The milk I pulled out of the refrigerator was bad. Someone should have caught that.

    As far as hotel breakfasts go it was good. There was a variety of choices with proteins and carbs.

    Stayed in November 2024

  • Reviewed: 9 September 2024

    7.0
    Great location
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds and Sofa Bed
    • Stayed 14 nights
    • Submitted via mobile

    Pool too small and not clean

    Location

    Stayed in July 2024

  • Reviewed: 19 August 2024

    7.0
    It was a good stay for the weekend.
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    We expected soft beds because of what the reviews said. The toilet and sink were in separate areas making it difficult to wash hands after using the bathroom.

    The local was good. Right off the interstate, easy on and off. Quiet rooms, easy to contact front desk for new iron. The staff was exceptional. Everyone at check in was friendly and helpful. They were happy to have us staying there.

    Stayed in August 2024

  • Reviewed: 23 July 2024

    8.0
    Friendly staff and great breakfast
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Some rooms had mold

    Nice staff, amenities, location

    Stayed in July 2024

  • Reviewed: 22 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Paying for parking

    Breakfast was good

    Stayed in July 2024

  • Reviewed: 17 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds and Sofa Bed
    • Stayed 1 night

    Parking area too close to street. Mattress in couch is old and dirty.

    Nice place to stay in Dallas. Staff so kind and helpful. Facilities comfortable and clean. This place is highly recommended.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Suite with Two Double Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    The location

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Suite with Two Double Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The pool was rather unkept, that was part of the reason I had chosen this location and it just did not look very enticing or clean

    Everything about the experience was good come out staff was very on point and very helpful

    Stayed in June 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Water pressure in bathroom

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    It was ok, the lady at the breakfast area made some coffee for me when it was finished, thank you so much
    • Group
    • Double Suite with Two Double Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    We didn’t get our room cleaned

    Location

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Comfy beds and very clean
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast oatmeal and coffee was watered down.

    The say was nice, service excellent.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Great hotel!
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds and Sofa Bed
    • Stayed 3 nights

    You need to be aware that getting to downtown Dallas requires using Uber / Lyft or a taxi, and does take 20-30 minutes.

    It was our second stay in the same week. We came back although we had cheaper options since we loved the first stay. Breakfast gives you an excellent start of the day. The staff is always friendly and helpful. Rooms are big and clean.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Not very impressed. And they charged us to park!
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    It was an old hotel needed updated. Elevator was slow and hot inside.

    Somewhat outdated Room was clean beds were low to the ground but comfy. Elevator was very slow and hot.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Great hotel.
    • Leisure trip
    • Group
    • King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 2 nights

    The hotel is located far from Downtown Dallas

    Front desk staff is very friendly. Room is comfortable. Breakfast is good. Hotel is quiet. All is very clean

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nice friendly personal

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Great hotel for short stays - free breakfast is a bonus
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 5 nights

    Our room missed a service on one of the days but they gave us towels which is what we needed

    We visited for the Eclipse - probably the busiest weekend for the hotel - it was a bit hectic and clearly the hotel was overwhelmed but everyone was helpful and courteous. I was glad we booked a hotel with a pool.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    8.0
    Lobby people: smile!
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The A/C, it was very cold and difficult to turn off and on.

    Breakfast was good, it will be better if you add bacon. Thank you to the cleaning team!

    Stayed in March 2024

Showing 1 – 25

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