Reviews of SpringHill Suites by Marriott East Lansing University Area, Lansing Area 3 stars
1100 Trowbridge Road, East Lansing, 48823, United States
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewClean Hotel. The location is near the MSU campus. Friendly reception team.
1. Same items on the breakfast buffet. 2. The breakfast buffet is boring if you stay for more than 3 days 3. No dining facilities within the hotel
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI really liked how close it was to the Michigan State University campus, it was very clean.
Our room had a bit of an animal or musty smell but everything else was fine.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewFront desk staff are friendly.
I emailed the property to ask about changes to my dates. They did not reply. Worst is they minimum effot in cleaning my room. They did not make my beds and they did not clean the bathroom floor. I know they were busy but this was unacceptable.
Good afternoon Thank you for taking the time to review your stay. I looked at your reservation,. You received a refresh cleaning on 8/19. On this type of cleaning, we replenish towels, take our garbage, and replenish in room coffee. Beds are only made when there are no personal items, and we have documentation stating that you had personal items on the beds. Bathroom are not cleaned on refreshes.
Good afternoon Thank you for taking the time to review your stay. I looked at your reservation,. You received a refresh cleaning on 8/19. On this type of cleaning, we replenish towels, take our garbage, and replenish in room coffee. Be… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewIt would have been nice to have fresh towels, and the garbage emptied every day without having to ask.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced regarding the towel service and trash removal. At SpringHill Suites, we strive to provide a comfortable and seamless stay for all our guests. Your comments have been shared with our housekeeping team to ensure we improve our daily service standards. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a more enjoyable experience. Warm regards, Hotel Management Team SpringHill Suites
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced regarding the towel service and trash removal. At SpringHill Suites, we strive to provide a comfortable and seamless stay for all our guests. … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe hotel is next to the train station at East Lansing, and there are some pretty good restaurants nearby. The room is very big and nice, enough for 3 people. The service and facilities in the hotel are also good. Breakfast is included in the room fee
You have to have coins for laundry detergent, which is not convenient
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewModern
None
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewFriendly staff clean room
Checking in, staff had a hard time finding our reservation due to another coworker trying to help before us arriving. Honest mistake ..Just a little annoying. Breakfast wasn't good.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewClean friendly
Wish more was around it
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewPrice breakfast
No hot water for 2 days without anything even being said. Would not have stayed second night with no hot water. Was told I get a lousy $10 off since we didn’t have hot water. Would have asked for refund but lady at counter wasn’t even close to helpful.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewBeautiful place; very well designed
The hotel, a pet-friendly hotel, charges $100 for one's pet to stay in the room! Outrageous!
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewVery very clean, staff were friendly
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewSpacious room, helpful and friendly staff, excellent service and amenities, close to shops and restaurants
None
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewLocation - close to MSU and to the highway, but quite. Good breakfast. Good quality/price ratio.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified review