We didn’t like that there was no handle bar in the shower to hang onto. We would have liked to see hooks to hang clothes on in the bathroom like for a robe or something. Also having the bathroom door faces the beds with a frosted door was not good anytime someone got up at night to go to the bathroom it would shine on the beds.

Seemed nice and clean and was close to everything. We enjoyed the free breakfast and the staff was friendly and helpful

Stayed in August 2025

The hard beds

How the room was set up

Stayed in July 2025

The phone in our room did not work and the fan in the bathroom quit working on the second night. These were not huge issues just some general maintenance. Alerted the front desk and they offered to over us but we let them know that it was unnecessary just wanted them to know of the issues. The pool was quite cold and the doors to the outside near the pool were open letting additional cold air in. Pool area was very slippery.

Staff Eli and Natalie were amazing. Anything we needed they took care of. They were very friendly and sweet. The breakfast was good and the breakfast attendants were very attentive. The housekeeper was very nice. Enjoyed the fitness center and pool but it was quite cold. Room was very large and nicely set up. The guest laundry was a definite plus.

Stayed in May 2025

Temperature control was tricky

I liked that we could fit my whole family in one room and everyone got their own bed.

Stayed in December 2024

We stayed in room 205 as requested,but the door needs some work , very difficult to get in, ugh!

Stayed in January 2025

We stayed at the hotel for 2 nights. I was charged $4.95 for “Data Service” which was not explained, and I don’t know what it was for. I emailed the hotel for an explanation but haven’t heard back yet. The heating unit in the room blew air right onto you when lying in the bed. There was no ability to re-direct the flow of air.

Stayed in December 2024

The room had a strong chlorine and chemical smell. It wasn't super close to the pool, so that was odd.

It was easy to check in, the room was comfortable and the breakfast was nice.

Stayed in October 2024

There was a strong smell of weed. The breakfast could’ve had more hot foods item like sausage.

It was convenient to get to and from the airport. We were traveling and this was important. The room was very good for our family size.

Stayed in September 2024

If they could check the light bulbs before people check in because many of out light bulbs didn't work and the tv remote was hard to use

The location was perfect, nice sized room

Stayed in September 2024

Need to fix second elevator.

Location, pull out sofa option.

Stayed in September 2024

The bar has been closed since Covid. Sad they probably would do a great job if they reopened it.

From the check in to the amenities to the amazing free breakfast. The woman at the desk was super friendly. The pool and work out room was great.

Stayed in August 2024

24/7 coffee in the lobby would have been great. Each room does have a coffee maker and coffee. It looked clean enough, but I just have a personal phobia with all hotel in room coffee makers.

Breakfast was great and there were different selections from day to day and the food was replenished quickly. Whole staff was friendly.

Stayed in August 2024

The breakfast included with our stay left a lot to be desired. Maybe include scrambled eggs?

The room and facilities were very clean

Stayed in July 2024

Bit expensve and far from Naigra. No locks for bathroom.

Good size rooms. Enjoyable breakfast. Helpful staff

Stayed in July 2024

The night before checking out, we had ordered pizza and ate in our room. There was a few slices left, so we were going to pack them up before checking out the following morning. When I lifted the box to throw it away, there was a bunch of ants underneath the box and on the table. They were not there throughout our stay beforehand. We even found some by the coffee maker and in the bathroom. I informed the front desk as we were checking out and let them know we tried to kill as many as we found and had to throw away the remaining slices of the pizza. The front desk apologized and said they have this problem whenever it rained, like it did the night before. That the ants would come in during the rain and they would climb in the walls (we were on the second floor). They said they would get an exterminator for the room and we left.

The room was very clean and spacious. The beds were comfy and the shower was nice. They have a nice gym and the housekeeping was kind and accommodating.

Stayed in June 2024

Room ready upon arriving. Staff very helpful. Pool very clean with plenty of towels/

Stayed in April 2024

No hot tub, breakfast was repetitive after 4 night stay. Need to mix it up with other options of hot food. Not just eggs everyday..

Size of rooms and bathrooms. Very clean

Stayed in February 2024

The coffee was too strong for our liking. The location was perfect, close to the interstate exit/entrance, within a 5 minute drive to the airport

Stayed in October 2023

the hotel was a pleasant one for us. the staff was friendly, the facilities clean and spacious, and they also offered a shuttle service to the airport, whcih was very useful. the only downside was that the pool was closed for maintenance

Stayed in August 2023

It is just incredible the amount of plastic used to serve breakfast. Single use plastic all over, no separation for compostable plates. I think Marriot can do better to provide a more sustainable arregement.

Very nice rooms. Very clean.

Stayed in August 2023

The AC noise throughout the night is unbearable. This is an industry-wide problem, however. Just switch to smaller minisplits, and you'll have a better business.. I bet you'll have more guests! Investing in mattresses for good sleep and forgetting about the AC train-horn-like noise is a business loss.

We had the right accommodation for our family traveling together.

Stayed in July 2023

Spacious room, comfortable beds, everything was clear. The breakfast was good.

Stayed in June 2023

Room was just a bit worn, but did not interfere with function.

Location very convenient. 30 minutes from Niagara Falls. 10 minutes from airport. Near shopping and food.

Stayed in April 2023

Lost power while the kids were in the pool. would think that someone would have checked in. didn’t have power for a couple hours. not the hotel’s fault, but as we looked out the window at the neighboring property all lit up, I wish we had stayed there. Should think about investing in a generator like other hotels there.

The front desk staff was very friendly. Great location. Bed was comfortable. Shower was great!

Stayed in February 2023