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  5. Reviews of SpringHill Suites by Marriott Albany Latham-Colonie

Reviews of SpringHill Suites by Marriott Albany Latham-Colonie This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8 California Avenue, Albany, NY 12205, United States

#19 of 50 hotels in Albany

Guests' Choice

Review Score

Based on 136 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 16, 2025

    8.0
    Wonderful
    • Leisure trip
    • Couple
    • Suite with Two Queen Beds and Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Staff very accommodating went beyond to make sure that I was satisfied

    Stayed in August 2025

  • Reviewed: July 31, 2025

    8.0
    Nice place to stay.
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Room layout was awkward. TV is in a poor position for viewing. Bathroom should have the toilet, lavatory, and shower in one room, not split with the toilet and lavatory in one room and the shower and a second lavatory in a second room.

    Location. Interstate near by and plenty of restaurants and stores in the surrounding area. Friendly and efficient staff, especially the young lady at the front desk at check in.

    Stayed in July 2025

  • Reviewed: July 14, 2025

    9.0
    Good hotel.
    • Business trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast wasn't good.

    This was a last minute booking for us as we drove through Alabny, but we found it to be very accommodating. The rooms were clean, beds and pillows very comfortable and location was convenient.

    Stayed in July 2025

  • Reviewed: July 1, 2025

    9.0
    It was wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The location was good our room was clean. Will stay if we visit again. I love the check out was @12pm

    Stayed in June 2025

  • Reviewed: June 1, 2025

    9.0
    Overall Great but a little expensive
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night

    A little bit too expensive

    Overall the room, the staff, the breakfirst are great

    Stayed in May 2025

  • Reviewed: March 19, 2025

    8.0
    It was a pleasant stay.
    • Couple
    • Suite with Two Queen Beds and Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Our first room we had to get changed because of the condition of the room. The property is under renovations so we understand and they staff was more than happy to accommodate. There wasn’t a good place near the night stand to charge phones or cpap machine.

    The breakfast was pretty good and the staff was very friendly.

    Stayed in March 2025

  • Reviewed: March 13, 2025

    9.0
    It was great. The oat bar selection made me happy.
    • Family with young children
    • Suite with Two Queen Beds and Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The eggs

    I liked the lamps upstairs

    Stayed in March 2025

  • Reviewed: February 24, 2025

    7.0
    It was great. The staff were lovely. Breakfast was simple yet filling.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The couch and the pull out mattress was stained.

    I loved how small the pool was for my children to play in. The pull out couch for multiple guest to sleep on.

    Stayed in February 2025

  • Reviewed: October 20, 2024

    8.0
    Overall very good.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night

    Location could have been better. It was kind of hard to find behand other businesses.

    Nice room.

    Stayed in October 2024

  • Reviewed: October 17, 2024

    7.0
    Good, but not Exceptional.
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    The bed was horrible. The bathrooms desperately need fans. There was no air circulation in the room so it easily became very stuffy. The couch was stained and dated, but there was a sign that said they were working on that.

    The staff was very kind and very always very helpful when called upon.

    Stayed in October 2024

  • Reviewed: October 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom set up was not ideal. With 3 ppl staying in the room having the sink open and not in the bathroom was not optimal. You had to leave the bathroom to wash your hands and it woke ppl up. The pull out looked very worn out and old and dirty.

    Great location to ualbany. Breakfast was fine. Clean bathrooms downstairs staff was wonderful

    Stayed in October 2024

  • Reviewed: October 4, 2024

    8.0
    Good value for one night, would stay again.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Some updating of furniture in room is needed. Door didn’t close on shower room properly.

    A large comfortable room with nice facilities, on edge of town centre. Well located next to Mall. Reasonably priced and good complimentary breakfast available was a bonus.

    Stayed in September 2024

  • Reviewed: September 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    the ac would come on and it would be cold then as soon as it went off it got very hot and stuffy . there was no middle

    very clean,always smelled nice,

    Stayed in September 2024

  • Reviewed: September 28, 2024

    8.0
    Very friendly staff
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The sink water in bathroom came out the faucet BLACK -we had to let it run for awhile until it ran clear -same w the shower water The couch in the suite looked like someone had spilled bleach or some type of liquid on it - it was not inviting

    The staff was top notch - very pleasant /helpful & accommodating

    Stayed in September 2024

  • Reviewed: September 19, 2024

    8.0
    Exactly as you would expect. Easy booking & check in. Appreciated the breakfast.
    • Business trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights

    On our second night, we asked for a late check out, the staff member there was SO confused and proceeded to check us in all over again, ask us for a new CC to put on file, and remade keys for us. It was really odd. She didnt listen and could not seem to understand (despite us telling her a number of times) that we had already checked in, and were just asking for a late check out. It was very odd.

    The staff member that greeted us was so absolutely delightful! The room was on the first floor and was easy for us to navigate. We appreciated how easy it was to adjust the thermostat.

    Stayed in September 2024

  • Reviewed: August 19, 2024

    8.0
    Good place, pool needs more cleaning. breakfast good needs more variety each day.
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    pool could be more clean and warm. bathroom needs renovation and a vent.

    location, parking, free breakfast, linens, and no bed bugs thank god! ac worked great. i love that the sink was outside and the toilet tub inside.

    Stayed in August 2024

  • Reviewed: August 15, 2024

    9.0
    Good place for family travel
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Hide-a-bed covers were a bit worn and spotted.

    Amenities, store, pool and room was very nice

    Stayed in August 2024

  • Reviewed: July 23, 2024

    8.0
    Very Good
    • Group
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Bad breakfast

    Stayed in July 2024

  • Reviewed: June 9, 2024

    8.0
    Short and convenient stay
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Sofa Bed - Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Convention location

    Stayed in May 2024

  • Reviewed: April 15, 2024

    9.0
    Lovely people, quiet and clean.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Really nice staff

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Clean, quiet, great staff.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great staff, nice breakfast.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Very pleasant, clean property.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing…loved late checkout time.

    Staff was very friendly and efficient…gave us rooms together even without our requesting them…which is more unusual than you might think.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    we were only here overnight, but it was a very pleasant experience
    • Leisure trip
    • Group
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night

    The pool was smaller than we thought, but still a comfy temperature.

    The bed was super comfy. The free Buffet Breakfast was delicious & filling! We had a light bulb over the mini fridge area that was going out, as well as a lamp that did not work @ all, so maintenance came & changed the bulb over the fridge area, but had to order a whole new light fixture for the lamp. No biggie as we did not use that lamp anyway. We requested extra pillow & towels which were supplied very quickly. Staff were friendly & polite & all smiles.

    Stayed in April 2024

  • Reviewed: February 18, 2024

    9.0
    Really lovely stay, super quiet, very friendly employees! I'd definitely stay again!
    • Leisure trip
    • Group
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night

    There was a sign at the front desk about the look of some of the furniture--the bleach stains. It definitely made a visible impact when I walked into the room and saw bleach stains.

    I typically have a really difficult time sleeping in a hotel, but this place was SILENT and SO comfortable!

    Stayed in February 2024

Showing 1 - 25

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