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Reviews of Sonesta Select Whippany Hanover 3 stars

157 Route 10 East, Whippany, NJ 07981, United States

#2 of 6 hotels in Whippany

Guests' Choice

Review score

Based on 319 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.2

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 25 August 2025

    9.0
    Pleasant stay!
    • Leisure trip
    • Couple
    • Mobility/Hearing Accessible Guestroom King Tub
    • Stayed 1 night
    • Submitted via mobile

    Everything was good!

    Location!

    Stayed in July 2025

  • Reviewed: 8 July 2025

    8.0
    Lovely place to stay if you need to catch up on some book Reading .
    • Leisure trip
    • Family with young children
    • Guestroom King with Sofabed
    • Stayed 1 night
    • Submitted via mobile

    What I did not care for is if you are traveling with pets you are given a ground level room. It was my second time at this location and my whole reason for a last minute splurge was to view the stars ⭐️ from the balcony with my girls . Sadly it was not list when traveling with pets you will not have access to said balcony. Ground floor not even a patio section to sit and enjoy a coffee . So that was the disappointment part . Extremely quiet location, beautiful ground's and room was lovely.

    The hotel was clean staff was courteous and the bed itself lovely.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Mobility/Hearing Accessible - One-Bedroom Suite - Two Doubles
    • Stayed 1 night
    • Submitted via mobile

    A little impersonal and empty in the lobby.

    Big hotel with ample facilities. Our suite was fully functional. We booked initially for 3 nights but left after one. And the hotel charged us for the shorter stay, rather than the linger stay we had booked for.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    7.0
    Good stay. Would consider it again.
    • Family with young children
    • Mobility/Hearing Accessible Guestroom King Roll-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like that they tried to put me on the second floor when I clearly booked a handicap room with a Walk in shower. The clerk found me another room with a Walk in shower, not the one I booked. I didn't like that there's a $50 per night deposit that I was not informed about. It is refunded when you leave. I didn't like that they didn't clean my room or make the bed for the second night. No Fresh towels. There's nothing in the room about the wifi and how to use it. Poor coffee and not replenished for the next morning if you stay for more than one night. Also the bed was very lumpy and uncomfortable.

    The room was very clean. Check in was OK. Big bonus... No bedbugs! Bed was very clean. Sheets were very clean. Air-conditioning worked great.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    8.0
    Very good location for my needs. Clean, comfortable and quiet.
    • Leisure trip
    • Couple
    • Guestroom King with Sofabed
    • Stayed 1 night
    • Submitted via mobile

    TV in the sitting area was not working but I didn’t realize until very early in the morning.

    Location

    Stayed in June 2025

  • Reviewed: 27 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guestroom Two Queens
    • Stayed 2 nights
    • Submitted via mobile

    There is not housekeeping for the rooms. I called after we left and was told that we needed to request it the night before. That wasn't told to me or printed anywhere I could find in the room. I did not ask if having housekeeping was an additional fee but I should have. I would stay there again.

    The grounds were lovely. The room was very comfortable.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Beautiful hotel. Expensive for pets yet reasonable for rooms for humans.
    • Leisure trip
    • Couple
    • Guestroom King with Sofabed
    • Stayed 1 night
    • Submitted via mobile

    Very high fee for dog overnite. 75 is really unreasonable for a one night stay .

    Breakfast was uninspired and un - included. Extra charge pnly. Fortunately there is an excellent diner just down the road

    Stayed in May 2025

  • Reviewed: 16 May 2025

    7.0
    The stay was good. I got a good night's sleep!
    • Business trip
    • Couple
    • Guestroom King with Sofabed
    • Stayed 1 night

    No Breakfast Bathroom faucet needs to be replaced. Room 137

    good locations, friendly staff. good cleanliness.

    Stayed in May 2025

  • Reviewed: 3 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Sofabed, Balcony and Courtyard View
    • Stayed 3 nights
    • Submitted via mobile

    They are still doing bag breakfast

    The space location and it's pet friendly

    Stayed in March 2025

  • Reviewed: 22 January 2025

    9.0
    Our stays have always been pleasant.
    • Leisure trip
    • Couple
    • Mobility/Hearing Accessible - Guestroom Two Queens Roll-In Shower
    • Stayed 3 nights
    • Submitted via mobile

    The property was excellent however we were surprised that there wasn’t any hand soap in the bathroom and when we inquired we were told they don’t provide any longer! I would recommend adding to your website do that people are aware and provide their own!

    It’s always clean and the staff is very accommodating!

    Stayed in December 2024

  • Reviewed: 12 January 2025

    9.0
    Stayed here before - rooms clean, comfortable. Great facilities and staff are excellent.
    • Leisure trip
    • Solo traveller
    • Guestroom King with Sofabed
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Stayed here before - rooms clean, comfortable. Great facilities and staff are excellent.

    Stayed in December 2024

  • Reviewed: 4 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Guestroom King with Sofabed
    • Stayed 1 night
    • Submitted via mobile

    Because it was new years eve there were no amenities available but it was not listed on the site upon booking so we were unable to get breakfast or any other things aside from a room and for the price I was a little upset. Also the shower pressure wasn't good as the tub faucet didn't fully switch over to the shower head

    The lobby area was very welcoming. The staff was very nice. Beds were very comfortable.

    Stayed in January 2025

  • Reviewed: 29 December 2024

    9.0
    Id visit again
    • Leisure trip
    • Couple
    • Guestroom King with Sofabed
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast

    The cleanliness and location . The rooms are spacious

    Stayed in December 2024

  • Reviewed: 22 December 2024

    9.0
    .
    • Leisure trip
    • Family with young children
    • Mobility/Hearing Accessible Guestroom King Tub
    • Stayed 1 night
    • Submitted via mobile

    .

    .

    Stayed in December 2024

  • Reviewed: 14 December 2024

    9.0
    I’d stay again if in the area
    • Leisure trip
    • Couple
    • Guestroom Two Queens
    • Stayed 2 nights
    • Submitted via mobile

    Could have coffee after 9am .

    Very clean . Bed was very comfortable . Everything was really nice .

    Stayed in December 2024

  • Reviewed: 5 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Hearing Accessible Guestroom King
    • Stayed 3 nights

    While the fitness room is a very nice size the four bicycles (3-peleton copies & 1-chair type) we're not working. Entrance to hotel off Rt 10 is not well marked, and follows after a right hand exit. Rt 10 in this area has a concrete divider prohibiting left turns and the entrance is accessed from the east bound lane . Wawa 1 mile east and a Starbucks is 2+ miles west.

    Room was clean and quite comfortable. Particularly nice that the thru the wall heat/cooling unit was very quiet. It's my impression this hotel has been refurbished/remodeled maybe 7-8 years ago and is still in pretty good condition. Halls are very quiet. Very large fitness room (relative to most hotels) easily accommodates 8 -10 people.

    Stayed in November 2024

  • Reviewed: 1 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Hearing Accessible Guestroom King
    • Stayed 2 nights
    • Submitted via mobile

    Bookings charged us for breakfast and they do not a true breakfast, just bagels and coffee, which cost far less than what you charged. Boo!

    Nice

    Stayed in November 2024

  • Reviewed: 17 November 2024

    9.0
    Excellent stay
    • Leisure trip
    • Solo traveller
    • Guestroom King with Sofabed
    • Stayed 2 nights
    • Submitted via mobile

    I have no complaints

    Everything from staff to facility and to the calm environment.

    Stayed in November 2024

  • Reviewed: 8 November 2024

    9.0
    Comfortable And good value I will definitely stay there again
    • Leisure trip
    • Family with young children
    • Guestroom King with Sofabed
    • Stayed 1 night
    • Submitted via mobile

    I wish the price included breakfast buffet I I wish it had a pool

    Clean rooms New facilities Good location Good price

    Stayed in November 2024

  • Reviewed: 1 October 2024

    8.0
    Good place to stay, would recommend.
    • Leisure trip
    • Couple
    • Hearing Accessible Guestroom King
    • Stayed 1 night

    Some unpleasant smell in hallways.

    Good, clean, comfortable place.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Hearing Accessible Guestroom King
    • Stayed 2 nights
    • Submitted via mobile

    The staff was amazing

    Stayed in August 2024

  • Reviewed: 10 September 2024

    7.0
    Disappointed but Happy!
    • Leisure trip
    • Couple
    • Guestroom King with Sofabed
    • Stayed 1 night
    • Submitted via mobile

    When I arrived at the hotel to check in, I was told the room I booked was no longer available. The receptionist explained that since I booked my room through a 3rd party, a group who booked their accommodations directly with the hotel had first selection. I was not notified that I would not be getting the room I booked. I was offered room with double queen beds which I reluctantly accepted (didn't want to be charged for canceling). I had read the reviews prior to coming, and was prepared for the worst. There was very little issues with the room. I did find hair on the toilet, which I wiped down with lysol wipes, and the tub had a few stains around the caulking area. There was no microwave in the room, and the location of the TV was not ideal for 2 queen beds being in the room.

    Hotel looked very nice from the outside to the inside. Vert nice presentation. Inviting! The room was also nice looking. Comfortable. I like that it had a balcony, even though we didn't use it.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guestroom King with Sofabed
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like the noise coming in the middle of the night and early in the morning from other rooms. It was like someone talking next to me. Coffee/tea maker and refrigerator was pretty old. A microwave would be good.

    The bed was comfortable and the sofa bed was enough for my kid. The bathroom was big enough and clean.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    7.0
    Hotel good although never again here.
    • Leisure trip
    • Family with young children
    • Hearing Accessible - Guestroom Two Queens
    • Stayed 1 night
    • Submitted via mobile

    Horrible service. Charged me extra 25$ for hidden tax that was not included on Booking.com total (including taxes). Breakfast to go only, covered for 2 guests only even the booking was for 4 with breakfast included.

    Stayed in September 2024

Showing 1 – 25

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