920 North 54th Street, Chandler, AZ 85226, United States
#15 of 48 hotels in Chandler
Guests' ChoiceBased on 675 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
9.1
Facilities
8.5
Staff
8.8
Value for money
8.4
Free WiFi
9.4
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End of dialog contentReviewed: 29 August 2025
Frank
United Statesthe pool could be chilled in the desert summer 🤣
location near many good restuarants. also feel safe here
Stayed in August 2025
Reviewed: 18 July 2025
Robert
United StatesGreat price and location. Very clean!!
Stayed in July 2025
Reviewed: 17 July 2025
Alexandra
United StatesClean
Stayed in July 2025
Reviewed: 1 July 2025
Marissa
United StatesSad they no longer do cash deposits anymore.
Everything.
Stayed in June 2025
Reviewed: 1 July 2025
Garron
United StatesThe staff is very attentive to all of your needs and concerns. Also the location of the hotel is in a very safe and convenient area.
Stayed in June 2025
Reviewed: 27 June 2025
Lori
United StatesI requested a room w/bathtub, didn't get it,. NO breakfast included which I thought was included. Had to pay to park in the hotel parking lot. No helpful tips from staff to save time & trips to car for luggage. Very scarce staff.
The Pool & Hot Tub, the Privacy & Quiet!
Stayed in June 2025
Reviewed: 26 June 2025
Lori
United Stateswould have liked more breakfast choices but there is a restaurant right outside.
we loved the room layout. it was efficient. the bed was comfortable. the AC worked well. Check in staff were awesome.
Stayed in June 2025
Reviewed: 18 June 2025
Maryanne
United StatesYou have to pay $5 a night to park your car in an open parking lot! With more than enough parking spaces available, so not sure why they’re charging you to park your own vehicle!
Stayed in June 2025
Reviewed: 13 June 2025
Maria
United StatesN/A
Clean , great location, extremely helpful staff. Front desk was extra helpful.
Stayed in June 2025
Reviewed: 10 June 2025
Marilyn
United StatesYou have to pay for breakfast. It is available but not included.
Location and friendliness of staff.
Stayed in June 2025
Reviewed: 27 May 2025
Melissa
United StatesI think paying for parking is unnecessary when we payed to stay. We should just get a parking pass for our stay.
I did not use the breakfast. Staff were friendly.
Stayed in April 2025
Reviewed: 13 May 2025
Susan
United StatesOur room was not ready so we got an up with a balcomny, but the balcomny was not finished and looked like an ashtray for the outdoor workers. We did not have our room cleaned one day at our request, but the next day it got missed. The housekeeping woman came immediately when I asked for fresh towels and cofee. She was VERY generous with the amenities. the ice machine was on the first floor. I think some remodeling was not finished.
The room was spacious and generally clean. The pool area was nice and quiet despite being surrounded by a highway. The staff was very nice and accomodating. Our room was not ready so we got an upgrade :)
Stayed in May 2025
Reviewed: 13 May 2025
Igor
KazakhstanA little bit far from everything :)
All was good. Cheap parking. 5$ per day.
Stayed in May 2025
Reviewed: 11 May 2025
Lisa
United StatesThe room was clean and spacious with a very comfortable mattress and sofa.
Stayed in May 2025
Reviewed: 10 May 2025
Emma
United StatesThe room was a little bit dirty but nothing terrible. Carpets could use a cleaning as the carpet in my room looks like it has a blood stain or something.
I initially booked this reservation for the location, but I consistently had great interactions with the staff here. Everyone went above and beyond when I needed help with anything, and the night time gentleman had especially great customer service. I will definitely book another stay with this hotel if I am back in the area in the future.
Stayed in May 2025
Reviewed: 8 May 2025
Maria
United StatesIf you do not have your own car, only one near by easy walk for breakfast. Not many accessible places within walking distance.
Very clean, staff helpful, and friendly.
Stayed in May 2025
Reviewed: 5 May 2025
Terri
United StatesI stayed 5 nights and my room never got maid service altho I requested it twice.
Comfy room, quiet. Starbucks on site plus snacks for sale. Plenty of parking.
Stayed in April 2025
Reviewed: 30 April 2025
Bernie
United Statesno ice machine and the TV was not working
it was closer to where I need it to be
Stayed in April 2025
Reviewed: 29 April 2025
Robert
United StatesI’ve stayed at Sonesta many times in the last 5 years. At EVERY ONE the front desk people have had to replace our key cards on numerous occasions. I know that will happen from time to time but numerous times on every stay. That’s SO FRUSTRATING. The problem is your staff at every place we’ve stayed are excellent employees and this malfunction casts an unneeded shadow over them. Update your systems. I’m not the only person that notices this. I talked with people at every place I’ve stayed and all had card problems. Georgia, Missouri, Tennessee, Arizona all the same problem. Repairs can be written off. Get it done please.
Everything. You could have a couple more handicapped parking spots.
Stayed in April 2025
Reviewed: 27 April 2025
Johanna
United StatesI just wish they had more lounge chairs by the pool!
It's a great hotel, loved the pool and outdoor area, super clean and also felt safe. The staff was friendly and helpful. Love the garden.
Stayed in April 2025
Reviewed: 17 April 2025
Jimme
United StatesThe carpet was terribly old, patched and I wouldn't walk barefoot on it. Slept well, beds are fine. Nice location. Convenient with lots of restaurants around.
They accommodated us for the night. I booked on booking.com, but they couldn't find our reservations. They gave us the booking price, we paid cash.
Stayed in April 2025
Reviewed: 14 April 2025
Stephanie
United StatesThe showers did not look clean at all. I went out to the store to buy some cleaning products just to clean the shower before using. The air conditioning in our room would not get cool. The room was so stuffy and muggy. There was so circulation of air in our room. There was a $5 for parking, which was uncalled for, when there were people living out of their car parked in the back of the hotel.
The location of the hotel was great as it was easy to get to the freeway and shopping stores. The staff was helpful and friendly.
Stayed in April 2025
Reviewed: 13 April 2025
Rex
United StatesBuilding needs work on some details: exterior door that needed repair, carpet in my room that seemed old and it didn't meet tile properly (there was a gap and I think I stepped on a tack or at least something sharp).
Price & Location. Staff was friendly enough.
Stayed in April 2025
Reviewed: 8 April 2025
Laura
United StatesPaying to park car 5 dollars a night..that’s crazy
Room and balcony were very nice
Stayed in April 2025
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