Reviews of Sonesta Bee Cave Austin Hill Country 3 stars
12525 Bee Cave Parkway, Bee Cave, TX 78738, United States
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewNo fitted sheets on bed and sheets were too starched/pressed
Hi Edwards, We understand your concern regarding the sheets on the bed. Our team is always striving to provide comfortable surroundings for every guest. We will look into your feedback about the starching and pressing, and aim to improve. We appreciate your valuable feedback, and we are glad you had a positive impression overall. Sincerely, Sonesta Management Team
Hi Edwards, We understand your concern regarding the sheets on the bed. Our team is always striving to provide comfortable surroundings for every guest. We will look into your feedback about the starching and pressing, and aim to improve. W… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in May 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewIt was clean in a central location with a lot of amenities around it. The bar upstairs has a great view, there is a small gym and there is a really nice pool.
I would be nice to have the option of having coffee service in the room.
Hi Michael, Thank you for your wonderful review. We're thrilled to hear that you enjoyed our central location and the amenities we offer, including the great view from the upstairs bar. It's delightful to know that you found our gym and pool to your liking and we will certainly consider your suggestion about adding coffee service in-room for an even more pleasant stay. Sincerely, Sonesta Management Team
Hi Michael, Thank you for your wonderful review. We're thrilled to hear that you enjoyed our central location and the amenities we offer, including the great view from the upstairs bar. It's delightful to know that you found our gym and poo… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewNo breakfast place. Rooms vey small.
Hello Rajesh, We apologize for the inconvenience you experienced with the lack of breakfast options and the room size. Our team is continuously working to improve our offerings to enhance the guest experience. Your feedback is appreciated and helps us identify areas in need of improvement. Thank you for bringing these matters to our attention. Sincerely, Sonesta Management Team
Hello Rajesh, We apologize for the inconvenience you experienced with the lack of breakfast options and the room size. Our team is continuously working to improve our offerings to enhance the guest experience. Your feedback is appreciated a… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewNo complimentary coffee available at 9 AM Saturday.
Hi Robert, We appreciate you for reaching out and sharing your experience. Your feedback about the availability of complimentary coffee at 9 AM on Saturday is valuable to us. Our goal involves providing an exceptional stay for our guests and will take your comments into consideration for future improvements. Sincerely, Sonesta Management Team
Hi Robert, We appreciate you for reaching out and sharing your experience. Your feedback about the availability of complimentary coffee at 9 AM on Saturday is valuable to us. Our goal involves providing an exceptional stay for our guests a… Show more
Reviewed: 12 March 2025 · Stayed in February 2025
Verified reviewVery clean
Is not worth the price
Hello Daniel, We appreciate you highlighting the cleanliness of our property. It is unfortunate that you found the pricing not satisfactory. Our goal is to provide value in our services and amenities. We will surely take your feedback into consideration as we continuously aim to enhance our guests' experience. We hope you'll consider joining us again in the future. Sincerely, Sonesta Management Team
Hello Daniel, We appreciate you highlighting the cleanliness of our property. It is unfortunate that you found the pricing not satisfactory. Our goal is to provide value in our services and amenities. We will surely take your feedback into … Show more
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewDid not have breakfast
All was good
Dear Maurice, Thank you for your review. We're happy to hear you enjoyed your stay overall, and we also appreciate your comments about breakfast, which we'll share with our team. We look forward to welcoming you back for another exceptional visit!
Dear Maurice, Thank you for your review. We're happy to hear you enjoyed your stay overall, and we also appreciate your comments about breakfast, which we'll share with our team. We look forward to welcoming you back for another exceptional… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewLocation was great for walking and obtaining a meal. Shops were also close by.
Parking was difficult especially at night in the parking structure. Very tight spots.
Dear Tarshea, Thank you for your feedback. We're pleased our proximity to dining and shopping was convenient for your stay. We value your comments about parking and will certainly keep this in mind for future improvements. Thanks again, and we hope to welcome you back soon!
Dear Tarshea, Thank you for your feedback. We're pleased our proximity to dining and shopping was convenient for your stay. We value your comments about parking and will certainly keep this in mind for future improvements. Thanks again, and… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewBooked this for a work trip, clean and safe. Close to some shops too
Dear Shitika, Thank you for your feedback! We're glad to hear your stay was clean, safe, and conveniently located near shops. We hope to welcome you back to Sonesta Bee Cave Austin Hill Country for an even better time in the future.
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in December 2024
Verified reviewThe front desk was extremely nice and helpful and everything was very clean.
The parking was a little confusing and the rooms were a little small.
Dear Brandy, It's great to hear you enjoyed your stay here at Sonesta Bee Cave Austin Hill Country, and your feedback is appreciated. We'll let our team know you enjoyed their great service and the rooms they work hard to maintain, and we hope to see you again soon.
Dear Brandy, It's great to hear you enjoyed your stay here at Sonesta Bee Cave Austin Hill Country, and your feedback is appreciated. We'll let our team know you enjoyed their great service and the rooms they work hard to maintain, and we h… Show more
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewReviewed: 6 December 2024 · Stayed in November 2024
Verified reviewReviewed: 1 December 2024 · Stayed in November 2024
Verified reviewFriendly staff. Stayed here multiple times
Dear Clint, Thank you for returning to Sonesta Bee Cave Austin Hill Country. It's always a pleasure to welcome you back to our hotel, and we're honored to have earned your confidence with our friendly service. We'll see you again next time!
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewThe staff were so lovely. I think it was the manager that checked us in and he was SO accommodating. It felt like the staff wanted our best interest and because we were in town for a wedding, they waived our resort fee even though we didn't book through the hotel block. The staff deserves a 10/10.
Dear Tyler, We are elated that you had a great stay at Sonesta Bee Cave Austin Hill Country. Thank you for your kind comments about our team. We'll share your compliments with them, and we hope to welcome you back for another exceptional experience.
Dear Tyler, We are elated that you had a great stay at Sonesta Bee Cave Austin Hill Country. Thank you for your kind comments about our team. We'll share your compliments with them, and we hope to welcome you back for another exceptional e… Show more
Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewGreat views
Handicap room... should have come back down and requested a different room. Mainly did not prefer the attached room and handicap shower. Other than that no complaints
Dear Eric, The view is lovely, and we're glad it helped make your visit memorable. It's also great to know that our location was ideal for your trip. If you're in the area again, please come back to see us.