Reviews of Simba Run Vail Condominiums 3 stars
1100 North Frontage Road, Vail, CO 81657, United States
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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 April 2025 · Stayed in February 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewGood facilities, nice apartment. Shuttle service to the slopes was super convenient and fast (less than 5 minutes to Lionshead).
Almost no storage in the apartment as it was locked by the owners
Hi Rafael! Thank you for sharing your feedback with us! We truly appreciate your review, and we will be sure to pass your comments along to the owner. We look forward to welcoming you back soon!
Reviewed: 11 March 2025 · Stayed in February 2025
Verified reviewShuttle
Fold out bed needs updating. Kids were uncomfortable because they can really feel the spring.
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewHas a pool and hot tub and good kitchen supplies
Distance from mountain
Hi Paul! Thank you for taking the time to leave a review! We're glad to hear that you enjoyed our pool, hot tub, and kitchen supplies during your stay at Simba Run. We hope to see you again soon!
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewLocation and shuttle.
While it various by unit, our unit this trip was poor. No coffee pot, dirty dishes were stored in the cabinets, appliances didn’t work (like fans and humidifiers), sheets had stains, pull out couch did not work, and washing machine stank of mildew. Staff didn’t help us when we raised these issues. Also had to carry luggage upstairs to get to unit. Extremely disappointed. As a frequent visitor, this was my first bad experience.
Hi Patrick! Thank you for sharing your feedback, and we sincerely apologize for the issues you encountered during your stay. We're disappointed to hear that your experience did not meet expectations, especially as a frequent visitor. The concerns you mentioned, including the missing coffee pot, dirty dishes, and appliance issues, are absolutely unacceptable, and we take them seriously. We will address these matters with our housekeeping and maintenance teams immediately to ensure they’re resolved. We also regret that our staff didn’t provide the support you needed and will work to improve in that area. We truly value your loyalty and hope to have the opportunity to make things right on your next visit.
Hi Patrick! Thank you for sharing your feedback, and we sincerely apologize for the issues you encountered during your stay. We're disappointed to hear that your experience did not meet expectations, especially as a frequent visitor. Th… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewLocation is really good, the unit has everything you could need.
Parking spaces might be limited if too many people in the condo.
Hi Jose! Thank you for your feedback! We're happy to hear you enjoyed the location and that the unit had everything you needed. We appreciate the note about parking and will take it into consideration for future improvements. We hope to welcome you back soon!
Hi Jose! Thank you for your feedback! We're happy to hear you enjoyed the location and that the unit had everything you needed. We appreciate the note about parking and will take it into consideration for future improvements. We hope to… Show more
Reviewed: 10 January 2025 · Stayed in December 2024
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewThe private shuttle service makes our ski trip much easier. We enjoyed hot tub after a tired day off the slopes.
The supplies like shampoo, conditioner, even dishwasher detergent, in the apartment are limited.
Hi Wenqi! Thank you for your review. We’re glad to hear you enjoyed the private shuttle and hot tub. At Simba Run, the supplies in the unit are provided to get our guests started. Any additional supplies can be requested from the front desk. We look forward to welcoming you back!
Hi Wenqi! Thank you for your review. We’re glad to hear you enjoyed the private shuttle and hot tub. At Simba Run, the supplies in the unit are provided to get our guests started. Any additional supplies can be requested from the front desk… Show more
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewShuttle service, pool, location, parking
The room 1515 is just OK.
Hi Erin. Thank you for your feedback! We’ll definitely take your comments into consideration to improve the experience. If you decide to visit again, we'd be happy to assist you in finding a room that better fits your needs. We hope to welcome you back soon!
Hi Erin. Thank you for your feedback! We’ll definitely take your comments into consideration to improve the experience. If you decide to visit again, we'd be happy to assist you in finding a room that better fits your needs. We hope to … Show more
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewCentral location
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewThe price and the hot tub
A lot of the appliances didn’t work. Getting to the village took sometime. And appliances didn’t work
Reviewed: 28 October 2024 · Stayed in September 2024
Verified reviewReviewed: 15 October 2024 · Stayed in July 2024
Verified reviewHi Tracey! Thank you for the wonderful review of Simba Run. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewCondo was beautiful. Had everything we needed.
Nothing
Hello Kim! Thank you for taking the time to share your feedback. We are delighted to hear that you found our condo beautiful and well-equipped for your stay. We appreciate your feedback and hope to welcome you back again in the future.
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 23 July 2024 · Stayed in July 2024
Verified reviewThe view was beautiful, and the kitchen was stocked well.
It wasn’t necessarily made clear there is no AC; which typically wouldn’t be an issue but the room was very warm and took a while to cool off with windows open. Also- the layout is odd, when you walk in there’s one room and bathroom. Then downstairs is another room, living room, kitchen and bathroom. This didn’t work as my kids didn’t want to sleep on a seperate floor in a new place so they all crammed on sleeper sofa. Being able to know layout would have encouraged us to find a different place.
Hey Crystal! We appreciate the feedback on your recent stay. We hope we can chat more about what we can do better next time! We always want to improve our customer service to make you future stay better!
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewReviewed: 22 July 2024 · Stayed in July 2024
Verified reviewThe location
The owners of the condo did not pay their internet bill….therefore it kept coming up on the tv when we turned it on that their bill was past due. So NO tv for the duration of our stay. Tried to call management and front desk, never an answer or return voicemails. There was pubic hair in the lids of our shampoos and soaps in the upstairs bathroom. The downstairs shower wouldn’t drain and took forever to go down after we got out and the downstairs toilet would hardly flush.
Hello Andrea! Thank you for sharing your feedback with us. We apologize for the issues you experienced during your stay and will address them with our management team. We do not see any notes about an issue with the TV or toilet, so we would love to hear from you so we can be better.
Hello Andrea! Thank you for sharing your feedback with us. We apologize for the issues you experienced during your stay and will address them with our management team. We do not see any notes about an issue with the TV or toilet, so we woul… Show more
Reviewed: 14 April 2024 · Stayed in March 2024
Verified review