Reviews of Regency Inn & Suites - Saint Augustine 2 stars
331 A1A Beach Boulevard, Saint Augustine Beach, FL 32080, United States
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat location directly across from beach. Calm and quiet atmosphere.
Remote control for TV didn't work properly. Changed batteries, but it didn't help.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe property is right across the street from the pier and the beach. The surf break was perfect. The room was big, spacious and tidy. And the price was very reasonable. In the hall they have free water refill, coffee, and tea. We had a really enjoyable staying.
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI like the location. It's super close to the beach and restaurants all walking distance.
This is just a little thing, but I wish they have an indoor foot rug as you enter the main door and the bathroom so it's easier to clean the slippers and the sands dont get in the floor. and so that it's easier to dry your feet on the bathroom after shower. I hate that the water just drips on the floor in the bath after you shower, so i had to use the extra super white clean towels which doesn't feel right. I don't know maybe this is probably a cultural differences but in Asia most hotels has rugs. So far, since I moved here in the US I haven't seen any hotels that has one. Idk why. Maybe sanitary issue? Please help me understand. Thanks
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation
The floor was dirty, my grand son came to visit and is crawling and his knees were filthy after a few mins of crawling on the floor. I don’t think it’s been mopped ever!
Dear Smith, Thank you for sharing your thoughts with us. It pleases us to know that our location made a positive impact on your stay with us. In addition to your satisfaction, your feedback is important to us and will be shared with our team as we strive to enhance the guest experience. Please allow us another opportunity to show you a much better experience.
Dear Smith, Thank you for sharing your thoughts with us. It pleases us to know that our location made a positive impact on your stay with us. In addition to your satisfaction, your feedback is important to us and will be shared with our tea… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEasy check-in and always clean rooms.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff, and great location right across from the beach and the pier. Updated rooms with nice vinyl flooring, with microwave and fridge. AC worked great too !
The exterior and pool could use a little refresh, and maybe a little better cleaning inside drawers in the rooms. But overall very decent.
Dear Martina, Thank you for the outstanding review! At Regency Inn & Suites St. Augustine, we strive to go above and beyond for our guests, and we're thrilled that our team members, relaxing rooms, great location, and much more made a wonderful impression on you. Rest assured, we will take your feedback regarding the pool into consideration as well. It was a pleasure having you here, and we hope to welcome you back very soon.
Dear Martina, Thank you for the outstanding review! At Regency Inn & Suites St. Augustine, we strive to go above and beyond for our guests, and we're thrilled that our team members, relaxing rooms, great location, and much more made a wonde… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation
AC from room 202 leaked through the ceiling to our room 102. Remote did not work for tv had to be reprogrammed by staff Was told would be in rm 106 or 108 by email but was given 102
Dear Lindsay, Thank you for sharing your feedback with us. While we appreciate your positive comments regarding our great location, we're disappointed you had concerns. Rest assured, we will look into your comments further to identify what occurred and work to correct any issues as quickly as possible. We apologize for any inconvenience and hope you will return someday, allowing us another chance to provide you with a better overall experience.
Dear Lindsay, Thank you for sharing your feedback with us. While we appreciate your positive comments regarding our great location, we're disappointed you had concerns. Rest assured, we will look into your comments further to identify what … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation and price
The floors were dirty and the bath mat had stains. The pool looked very dirty too.
Thank you so much for sharing your feedback and choosing to stay with us. We never want our guests to settle for anything less than the best, and we’re sorry your visit didn’t reflect the high standards we strive to uphold. We’ll be addressing these concerns with our housekeeping team, and we look forward to welcoming you back for a stay that restores your confidence in us.
Thank you so much for sharing your feedback and choosing to stay with us. We never want our guests to settle for anything less than the best, and we’re sorry your visit didn’t reflect the high standards we strive to uphold. We’ll be address… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLove the location. No security worries. Very nice.
Really no complaints
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIt's cleaned and location is good.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified review