Hodnocení – Romer Hell's Kitchen 4 hvězdiček

Dear Stepan, Just west of Broadway and a short walk to the waterfront, we love that you enjoyed our great location in the colorful neighborhood of Hell's Kitchen. We are also pleased to read about your enjoyable stay and that our comfortable beds provided you with a relaxing night’s sleep. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at Romer Hell's Kitchen. Take care, Barb Christoph Managing Director

Dear Stepan, Just west of Broadway and a short walk to the waterfront, we love that you enjoyed our great location in the colorful neighborhood of Hell's Kitchen. We are also pleased to read about your enjoyable stay and that our comfor… Zobrazit více

Dear Jan, We sincerely apologize for the challenges you faced during breakfast. It’s disappointing to learn that the setup did not provide the quality or convenience you expected, particularly with the limited options and extended wait times. Your comments are invaluable, and we will share them appropriately as we are continuously committed to improvements to our overall guest experience. We know that the compensation we have provided will not change your experience. However, we do hope that you now feel more comfortable with our attempt to resolve this unfortunate situation, and in some way, help restore your confidence in our hotel. We hope to have the opportunity to regain your trust on a future visit. Take care, Barb Christoph, Managing Director

Dear Jan, We sincerely apologize for the challenges you faced during breakfast. It’s disappointing to learn that the setup did not provide the quality or convenience you expected, particularly with the limited options and extended wait time… Zobrazit více

Dear Jana, We are pleased you found our proximity to Times Square, Central Prak, and Subways to your liking. It is also great you enjoyed our spacious accommodations. However, we regret that your morning experience at our bistro was impacted by wait times and limited seating. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. We are also sorry that our menu did not offer the variety for which you were hoping. Your comments are invaluable and we will share it with the appropriate individuals. We look forward to welcoming you back to Romer Hell's Kitchen the next time you are in the area. Take care, Barb Christoph, Managing Director

Dear Jana, We are pleased you found our proximity to Times Square, Central Prak, and Subways to your liking. It is also great you enjoyed our spacious accommodations. However, we regret that your morning experience at our bistro was impacte… Zobrazit více

Dear Petra, Thank you for choosing Romer Hell's Kitchen and for your nice rating. We are thrilled to read that you loved our convenient location along with our well-appointed accommodations. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Take care, Barb Christoph, Managing Director

Dear Petra, Thank you for choosing Romer Hell's Kitchen and for your nice rating. We are thrilled to read that you loved our convenient location along with our well-appointed accommodations. We enjoyed having you as our guest and hope t… Zobrazit více

Dear Ladislav, Thank you for sharing your thoughts on your recent stay with us at Romer Hell's Kitchen. We're delighted to learn that the central location of our hotel in Manhattan resonated well with you. It's wonderful to hear that the cleanliness exceeded your expectations, contributing to a comfortable stay. We understand that street noise can sometimes be a challenge in the heart of the city, and we appreciate your understanding on this matter. Regarding the noise concern, we are actively exploring additional measures to enhance the overall tranquility of our rooms. Your feedback is invaluable, and we hope to welcome you back for another pleasant stay in the near future. Take care, Barb Christoph Managing Director

Dear Ladislav, Thank you for sharing your thoughts on your recent stay with us at Romer Hell's Kitchen. We're delighted to learn that the central location of our hotel in Manhattan resonated well with you. It's wonderful to hear… Zobrazit více