Reviews of The Ritz-Carlton, Half Moon Bay 5 stars
One Miramontes Point Road, Half Moon Bay, CA 94019, United States
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Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 April 2025 · Stayed in March 2025
Verified reviewThe property is too old. Comparing the price, it’s not good
Not good.
Dear Yingna, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. Your comments regarding our service and the condition of the property have been noted and shared with our leadership team for careful review. We hope you'll be able to join us again soon for a much improved experience. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
Dear Yingna, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. Your comments regarding our service and the condition of the property have been noted and shared with our leadership team… Show more
Reviewed: 6 April 2025 · Stayed in March 2025
Verified reviewMy initial room did not have heat. I was quickly moved to a new one and it was perfect.
Dear Fenimore, Thank you for your kind words and valuable feedback. We are pleased you enjoyed our location and attentive service. We regret the initial inconvenience with the room and appreciate your patience while we swiftly resolved it. We look forward to welcoming you back for a more seamless stay. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
Dear Fenimore, Thank you for your kind words and valuable feedback. We are pleased you enjoyed our location and attentive service. We regret the initial inconvenience with the room and appreciate your patience while we swiftly resolved it.… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewExcellence everywhere
Dear Michael, Thank you for sharing your review! We are delighted to know that every aspect of your recent experience was phenomenal. We look forward to welcoming you back again soon. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
Dear Michael, Thank you for sharing your review! We are delighted to know that every aspect of your recent experience was phenomenal. We look forward to welcoming you back again soon. Warm regards, The Ladies and Gentlemen of The Ritz-Car… Show more
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 January 2025 · Stayed in December 2024
Verified reviewGreat location, great facilities with friendly efficient staff.
Nothing to not like.
Dear Peter, Thank you for leaving this wonderful review! We’re thrilled to hear that you had such a comfortable and relaxing stay at our coastal retreat. It’s wonderful to know that you enjoyed our prime location, excellent facilities, and the warm hospitality of our staff. We hope to welcome you back for another exceptional stay in the future! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
Dear Peter, Thank you for leaving this wonderful review! We’re thrilled to hear that you had such a comfortable and relaxing stay at our coastal retreat. It’s wonderful to know that you enjoyed our prime location, excellent facilities, and… Show more
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewThe view
None
Dear Chi Wen, Thank you for sharing your perfect review! We’re thrilled to hear you enjoyed every aspect of your stay, especially the breathtaking view. It’s always a delight to know our guests found comfort, value, and an exceptional experience with us. We hope to welcome you back soon for another remarkable visit to our coastal retreat. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
Dear Chi Wen, Thank you for sharing your perfect review! We’re thrilled to hear you enjoyed every aspect of your stay, especially the breathtaking view. It’s always a delight to know our guests found comfort, value, and an exceptional expe… Show more
Reviewed: 9 December 2024 · Stayed in November 2024
Verified reviewReviewed: 7 October 2024 · Stayed in October 2024
Verified reviewWe missed it.
Nothing
Dear David, Thank you for leaving this wonderful review! We are delighted to know that your time here has been nothing short of spectacular. We look forward to welcoming you again soon. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
Dear David, Thank you for leaving this wonderful review! We are delighted to know that your time here has been nothing short of spectacular. We look forward to welcoming you again soon. Warm regards, The Ladies and Gentlemen of The Ritz-… Show more
Reviewed: 3 September 2024 · Stayed in September 2024
Verified reviewReviewed: 31 August 2024 · Stayed in August 2024
Verified reviewReviewed: 9 August 2024 · Stayed in August 2024
Verified reviewReviewed: 6 August 2024 · Stayed in August 2024
Verified reviewAmazing location, property, and staff!
Nothing
Dear Timothy, Thank you for this glowing review! We are thrilled that you found our bluff-top location and the impeccable service of our staff to your liking. We always strive to provide exceptional experiences for our guests and your kind comment will motivate us to improve even more! Here's to making your next visit to Half Moon Bay happen soon! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
Dear Timothy, Thank you for this glowing review! We are thrilled that you found our bluff-top location and the impeccable service of our staff to your liking. We always strive to provide exceptional experiences for our guests and your kind… Show more
Reviewed: 23 July 2024 · Stayed in July 2024
Verified reviewDidn’t have breakfast
Our water in the room from the bath faucet to the tub water smelt like swamp water or reused water. I told the front desk when we checked out. We also had a lovely lunch in the restaurant. Our martinis were $36 each which was a shock and we had 2 each. Total 4. It was a huge bill for lunch.
Dear Natalie, Thank you for sharing this wonderful review. We’re pleased to hear you enjoyed your lunch at our restaurant and found it lovely. We’re sorry to learn about the issue with the water in your room. This is certainly not the standard we strive for, and we appreciate you bringing it to our attention. We will investigate this matter to ensure it is addressed promptly. We hope to have the opportunity to welcome you back and provide an even better stay! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
Dear Natalie, Thank you for sharing this wonderful review. We’re pleased to hear you enjoyed your lunch at our restaurant and found it lovely. We’re sorry to learn about the issue with the water in your room. This is certainly not the stan… Show more
Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewReviewed: 23 June 2024 · Stayed in May 2024
Verified reviewBeautiful location
Dear Zoheb, Thank you for your kind words! We are delighted to hear that you enjoyed our amazing cliff-top location. We look forward to welcoming you back for another memorable stay! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
Dear Zoheb, Thank you for your kind words! We are delighted to hear that you enjoyed our amazing cliff-top location. We look forward to welcoming you back for another memorable stay! Warm regards, The Ladies and Gentlemen of The Ritz-Car… Show more
Reviewed: 9 June 2024 · Stayed in March 2024
Verified reviewBeautiful views.
The fake flowers lining the entire lobby are a little cheap looking. Staff wasn't that friendly both at check in and in the restaurant.
Dear Sara, Thank you for your candid feedback. We're pleased to hear you enjoyed the beautiful views. However, we apologize for the aspects of your stay that didn't meet your expectations. Additionally, we're sorry to hear about your experience with our staff. Ensuring friendly and welcoming service is a priority for us, and we will address this issue with our team so that immediate improvements can take place. Thank you again for providing your invaluable feedback and we hope to welcome you for an improved return visit in the future! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
Dear Sara, Thank you for your candid feedback. We're pleased to hear you enjoyed the beautiful views. However, we apologize for the aspects of your stay that didn't meet your expectations. Additionally, we're sorry to hear abou… Show more
Reviewed: 22 May 2024 · Stayed in April 2024
Verified reviewReviewed: 8 May 2024 · Stayed in May 2024
Verified reviewReviewed: 20 March 2024 · Stayed in February 2024
Verified reviewReviewed: 6 February 2024 · Stayed in February 2024
Verified reviewReviewed: 16 January 2024 · Stayed in January 2024
Verified reviewView and location
Not much selection for dinner
Dear Eshgin, Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a great overall experience and enjoyed the view and location. Your positive comments are greatly appreciated. We also value your constructive feedback, and we willl certainly take that into consideration as we continually strive to enhance our offerings. We look forward to welcoming you back for another wonderful stay, and we appreciate your support. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
Dear Eshgin, Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a great overall experience and enjoyed the view and location. Your positive comments are greatly appreciated. We also value y… Show more