Had to pay for parking. Seems odd being in the middle of nowhere, where there was plenty of space.

Very nice suite with plenty of amenities and nice large bathroom. Breakfast was decent. A bit crowded and they staff was working hard to get enough plates and utensils out. Seems like they could have used a couple more people to help out. Pool wasn't usable which was a bummer but the kids enjoyed the hot tub and small basketball court.

Stayed in March 2025

Nothing comes to mind

Staff was great

Stayed in April 2024

Breakfast was fine. Offered early enough that we were able to eat on our get away day.

Stayed in June 2023

location was ideal for a campus tour w my daughter

Stayed in April 2023

The breakfast was difficult for me due to my food restrictions.

Loved there was a kitchen and that though next to a university it was not loud.

Stayed in March 2023

So far everything is ok.

The room is like a 1B1B apartment and is quite big and suitable for a family to stay in.

Stayed in November 2022

Breakfast was average; some less expensive Pullman hotels offer more choices and better tasting food. Beware I was charged more than the Booking.com price. When I enquired the staff were unsure why but said it would correct itself after checkout - it did not.

Room was large and well appointed. staff were friendly but were not able to address specific questions

Stayed in October 2022

Room location with very limited window. Felt like jail.

Great, if you are not staying during cougar football! The time we got a room in the corner, and I felt a little like a jail cell with only a tiny window facing the wall. We had our dog wondering if that’s why we got stuck in this room?

Stayed in August 2022

YouTube and Netflix should be available. It’s on the TV, but you cannot access them.

The bed is comfortable. The room is quiet and there’s high-speed Internet.

Stayed in October 2022

dirty windows, poor view, spotty wifi, extra charge for parking.

spacious room, above average breakfast and coffee.

Stayed in September 2022

Everything was great. Room, pool exercise room, breakfast. very clean. Great staff

Stayed in April 2025

Paying for parking. Why?

Bathroom was dirty. Hotel going through a remodel so breakfast area was closed and moved to a different room. Several of the breakfast items were not available such as oatmeal, which for someone with allergies, oatmeal is the only thing I could eat. No bananas, regular coffee was out.

Stayed in February 2025

No restaurant

Close to campus

Stayed in October 2024

Multiple stains on the carpet, so I was hesitant to walk around without socks. When I reported it, I wasn't offered another room, but was told it would be reported to housekeeping. As I was checking for bedbugs (DIDN'T FIND ANY), but found blood spot and what appeared to be ink spots on the comforter; didn't use them. I travel often, and this is why I carry my own linens and light blanket with me. I had to go around and wipe down counters and even the Kleenex holder; layer of dust. The room smelled clean initially, but after 24 hours (my stay was for 48 hrs), it had a distinctive odor of dog which explains the stains on the carpet. It would have been nice to know upon check-in, for those that may have allergies.

Situated at the end of campus and very close to my child's dorm. The outline of the room was exactly as advertised. Modern and spacious. Having access to free breakfast if needed. Although standard, it was appreciated. The staff was always friendly and welcoming. The grounds and parking area was very clean and I felt safe. The bed was comfortable and I slept like a rock.

Stayed in August 2024

See first answer started with the negatives. There was one staff person in housekeeping that was kind. I opted out of cleaning room though as it was not necessary.

AC was broken in lobby. Not nice for staff but not nice for enjoying breakfast. Fortunately there was the patio where it was cool in the morning. Waited one entire day to get hair dryer that was missing from room and still had to go to front desk. First day there was “warm” water then after that nothing but cold water. We were not informed and the staff was very nonchalant about the whole thing. No compassion, understanding just that is “how it is”. Difficult to speak to staff as there was always a line waiting for one person.

Stayed in July 2024

safe. nice space in the room. handy to have a kitchenette

Stayed in May 2024

I don’t like to rock the boat with unnecessary complaints and I like to give folks the benefit of the doubt, but this stay was beyond disappointing. The rooms were not very clean. There was dirt/ dust everywhere. The sheets and towels were clean but beyond that it’s like no one is actually cleaning the surfaces, showers or floors or the walls near the toilet. There was what appeared to be urine on the wall. The mattress cover for the pullout couch was HEAVILY stained which grossed my 18 year old son out- which takes a lot to do. Not to mention the actual couch itself was dirty with various stains- food, body fluids who knows. In addition it was not even usable for a bed. My son can sleep almost anywhere but these pull out couches were the worst I’ve ever seen. We had to take the mattress out and place on the floor and cover it completely with a blanket underneath the actual bedding. We would have booked another room for him- but not at these prices. Quite a few of the staff are still wearing masks so there seems to be a discrepancy with cleanliness/germ spread? The beds and bedding were not great either. Just ok. Now, let’s talk about the breakfast situation. Overall the three mornings we were there, it proved to be a waste of a trip to venture downstairs. The first morning we couldn’t even get milk, as they “ran out” and the hotel wasn’t even close to being full. Everyday it was a coin toss if you could get a cup of coffee- and if so, it was sure to be lukewarm. The bagels and English muffins could have been mistaken for hockey pucks-BEFORE being toasted. It was as if the hotel was on a mission to make the breakfast situation a joke. Come on now- we weren’t asking for much, just hot cup of coffee and milk for cereal (as the sausage and bacon were not edible in my opinion knowing the cleanliness of the room we were afraid to eat the cooked food).

The hotel is close to the WSU campus. We loved the initial ambiance of lobby- but our entire stay no one actually ever was there serving drinks etc. So just don’t have any expectation that there is a service bar (I don’t think many would care, but it shouldn’t be advertised as such).

Stayed in February 2024

Room was over pool with no view. However I was not there much so I was fine with it. Especially considering the lower price. I would take it again for the price

Room had kitchen so I was able to make own special diet food.

Stayed in June 2023

nothing

everything

Stayed in March 2023

first of all it was like our room was not cleaned. All of the dishes in the room were filthy, the front of the microwave was nasty and not cleaned. the top of the stove was disgusting and not touched. there was dust all over the top of the fridge, the counters had stuff dried on them from someone else saying there, and the floor looked like it wasn’t vacuumed. the sensor on our door for the room key broke off and I had to figure out how to put it back on. We couldn’t log into HBO max on the tv either. For the amount we paid for this room, we were not happy. we were having a birthday party there for our daughter and her friends and having a room that dirty was not ok. we go there every year for our kids birthdays but after this we won’t be going back again. we will give our business to another hotel that actually takes pride in cleaning there rooms properly and value there customers. when we spend over $250 for a room we expect it to be clean.

the property itself is one of the nicest places in town. that’s why we stay there. the pool is very nice and the facility itself is just a nice place.

Stayed in March 2023

Couldn't connect to Wi-Fi. Breakfast was ok not great. They could do better in that area compared to other hotels

Rooms are great. Very nice layout. Good kitchen space, great seperate work area if having to conduct some business. Badroom and pathroom clean and spacious.

Stayed in July 2025

Breakfast was just OK. Nothing special.

Room layout is very nice for relaxing as well as doing business related work with large counterspace for laptop and laying down documents. Very few places have room for both. kitchens are large compared to most hotels.

Stayed in July 2025

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in January 2025