Reviews of Residence Inn Appleton 3 stars
310 North Metro Drive, Appleton, WI 54913, United States
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Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewCoffee was fine and beds were comfortable and AC worked well
This is a run down property - when I book a Marriot Residence inn I expect the hotel to be in good condition and this one is NOT. Charging for parking is absurd - it a money grab that only pisses a customer off when there is plenty of parking. No airport shuttle - give me a break.
Hi William, Thanks for the feedback — we're glad you found the beds comfy, the coffee good, and the AC working well. That said, we're sorry the overall condition of the hotel and some of our policies left you disappointed. We hear you on the parking and shuttle concerns, and we’re sharing your comments with our team. We really appreciate you choosing to stay with us. Warm regards, Residence Inn
Hi William, Thanks for the feedback — we're glad you found the beds comfy, the coffee good, and the AC working well. That said, we're sorry the overall condition of the hotel and some of our policies left you disappointed. We hear y… Show more
Reviewed: 20 April 2025 · Stayed in March 2025
Verified reviewThe rooms are spacious.
The pool is on the tiny side. No hot tub and there was visible repairs needed to the pool. In the room, the TVs don't work well. The breakfast is bismal. They only have 2 carts to bring your stuff in which is not enough for a hotel of this size.
Hi Haily, Thank you for sharing both the positives and areas where we can improve—we really appreciate your honest feedback. I'm glad to hear you enjoyed the spaciousness of the rooms! We know how important it is to have room to relax and feel comfortable during your stay. That said, I’m sorry to hear about your frustrations with the pool area, TVs, breakfast, and the limited number of carts. We understand how these details can make a big difference, and your feedback helps us see where we need to focus. Thanks again for staying with us. We hope you’ll consider giving us another try so we can make your next visit a much better one! Best regards, Residence Inn Appleton
Hi Haily, Thank you for sharing both the positives and areas where we can improve—we really appreciate your honest feedback. I'm glad to hear you enjoyed the spaciousness of the rooms! We know how important it is to have room to relax… Show more
Reviewed: 8 April 2025 · Stayed in March 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewSize of room, the kitchenette and continental Breakfast
Garbage left in every garbage can, condiments left in fridge Also found dead fly in refrigerator. Bed uncomfortable. No hot tub, pictures on website showed there was one. When explained to the front desk that dishes from previous tenants were left in dishwasher. He said he would have them put away while we were out and it was never done.
Reviewed: 16 November 2024 · Stayed in November 2024
Verified reviewThey didn't have a hot tub.
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewGood setup for breakfast, not crowding in the area provided. Quiet from other rooms. Additional room for a suite is helpful.
Sheet had blood stains. Yuck!
Reviewed: 20 May 2024 · Stayed in April 2024
Verified reviewThe location, staff and the cleanliness
Reviewed: 7 February 2024 · Stayed in February 2024
Verified reviewBreakfast
big reason we stayed here was pool. Pool was down. They did do their best to make up for it. But telling 3 kids they cant swim when that was what they were expecting is disappointing. But manager showed she cared and did her best will give her kudos for that.
Hello Kris! Thank you so much for taking time to review your stay with us. I know it did not turn out how you expected for your family. I apologize again. We are working very hard on getting our pool back into working order. Please consider using the gift certificate I gave you some time in the next 2 years so we can make up for it to your family.
Hello Kris! Thank you so much for taking time to review your stay with us. I know it did not turn out how you expected for your family. I apologize again. We are working very hard on getting our pool back into working order. Please consider… Show more
Reviewed: 6 January 2024 · Stayed in December 2023
Verified reviewReviewed: 27 November 2023 · Stayed in November 2023
Verified reviewLiked how nice everyone was and tried helping get the TV to work
Couldn't get the TV to work in the living room. One lady tried her best Couldn't get going. And in my sister Jill room also had problems with the room TV not working
Reviewed: 29 August 2023 · Stayed in August 2023
Verified reviewReviewed: 13 January 2023 · Stayed in January 2023
Verified reviewReviewed: 22 December 2022 · Stayed in December 2022
Verified reviewReviewed: 24 September 2022 · Stayed in September 2022
Verified reviewReviewed: 17 September 2022 · Stayed in September 2022
Verified review