5.5

Reviews of Red Roof Inn North Charleston Coliseum 2 stars

7480 Northwoods Boulevard, North Charleston, Charleston, SC 29406, United States

  • 7.0 Good
    Randy

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Andreea

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • Samuel

    Reviewed: 6 August 2025 · Stayed in June 2025

    Verified review
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  • Anonymous

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Nothing

    Price, quality and cleanliness

    Property response:

    Dear Guest, We are sorry to hear that your experience did not meet expectations. Your feedback about pricing, quality, and cleanliness is important and will be reviewed with our team. We are always working to improve and hope to create a better experience for our guests moving forward. Sincerely, Hotel Manager

    Dear Guest, We are sorry to hear that your experience did not meet expectations. Your feedback about pricing, quality, and cleanliness is important and will be reviewed with our team. We are always working to improve and hope to create a b… Show more

    Red Roof Inn North Charleston Coliseum
    28 July 2025
  • 3.0 Poor
    Porcher

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    I was not informed there was any breakfast. The clerks were available, and provided immediate attention. I asked to see the room before finalizing the reservation. Room was clean, and kept clean. Housekeeping does a great, great job!!! Security cameras throughout. Observed staff walking around picking up trash, papers... Very few homeless or drug addicts... almost none. Very quiet. No disturbances. No need for police presence. I asked the clerk to have someone fix the door hinges which were loose, it was taken care of the next day. No bugs. Very good A/C. Very good lighting. Clean bathroom!!! Housekeeping is really, really on top of things!!!

    Some deterioration; some areas of the room need painting, the door. But no mold or dirt, just wear and tear. Need more pillows!!! I would like to have a few more pillows. Housekeeping told me I had to ask the clerk. It's ok. Would have like a discount for a 30-day stay, or senior discount, or AARP discount. Receipt is kind-of confusing. It is not clear about the cost paid... there are too many entries.... additions and deletions.... It should be kept simple. Number of days, cost per day, taxes, fees, total. Total charge. Done.

    Property response:

    Dear Anonymous, Thank you for taking the time to share your feedback about your experience at the Red Roof Inn North Charleston Coliseum. We are delighted to hear that you found our staff professional, attentive, and appreciated the cleanliness of your room. It's wonderful to know you enjoyed the functioning appliances, good A/C, and lighting. We appreciate your feedback about the need for painting and the condition of the door hinges, and we are glad the maintenance was addressed promptly. Your suggestions about the receipt clarity and additional pillows are valuable, and we will certainly look into them. The staff and I would love to provide you with another comfortable stay in the future, we look forward to your next stay at Red Roof. Sincerely, JM Red Roof Management RediResponse Specialist

    Dear Anonymous, Thank you for taking the time to share your feedback about your experience at the Red Roof Inn North Charleston Coliseum. We are delighted to hear that you found our staff professional, attentive, and appreciated the clean… Show more

    Red Roof Inn North Charleston Coliseum
    17 July 2025
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  • Jonathan

    Reviewed: 14 July 2025 · Stayed in June 2025

    Verified review

    In the worst area of Charleston a lot of drug and gang activity at the hotel itself

    How unsafe it was, and the copious amount of people that were high off drugs at the property

    Property response:

    Dear Jonathan, Thank you for sharing your experience. We are glad the room met your needs for a short stay, but we understand your concerns about the surrounding area. Guest safety and comfort are very important to us, and feedback like yours helps guide ongoing efforts to improve the overall experience. Sincerely, Hotel Manager

    Dear Jonathan, Thank you for sharing your experience. We are glad the room met your needs for a short stay, but we understand your concerns about the surrounding area. Guest safety and comfort are very important to us, and feedback like yo… Show more

    Red Roof Inn North Charleston Coliseum
    15 July 2025
  • Kawanis

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Very clean

    N/a

    Property response:

    Dear Kawanis, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn North Charleston Coliseum. We're thrilled to hear you found our hotel very clean. We appreciate your feedback and are always striving to maintain a high standard of cleanliness for all our guests. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Ann Red Roof Management RediResponse Specialist

    Dear Kawanis, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn North Charleston Coliseum. We're thrilled to hear you found our hotel very clean. We … Show more

    Red Roof Inn North Charleston Coliseum
    11 July 2025
  • Mrs

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
    Property response:

    Dear Mrs. Hightower, Thank you for sharing your experience. We are glad to hear the room was clean and well maintained. We appreciate your feedback regarding the bathroom size and occasional noise, and we will keep this in mind as we work to improve. We hope to welcome you back for a better stay. Sincerely, Hotel Manager

    Dear Mrs. Hightower, Thank you for sharing your experience. We are glad to hear the room was clean and well maintained. We appreciate your feedback regarding the bathroom size and occasional noise, and we will keep this in mind as we work … Show more

    Red Roof Inn North Charleston Coliseum
    10 July 2025
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  • Sangadzhi

    Reviewed: 8 July 2025 · Stayed in May 2025

    Verified review
  • Chandler

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    Overall the hospitality and the willing to try to accommodate you and they changed the whole hotel has changed since it's new ownership and management from the last time I knew from years ago it's very quiet

    Nothing it was great pillows could have been a little fluffier

    Property response:

    Dear Chandler, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn North Charleston Coliseum. We are thrilled to hear you had such a restful and amazing experience! It’s wonderful to know that our hospitality and willingness to accommodate your needs stood out. We also appreciate your feedback on the pillows. We hope to continue to provide great experiences for you. Thank you again for your kind words. Red Roof and I would love to provide you with another comfortable stay in the future. Sincerely, Devine Red Roof Management RediResponse Specialist

    Dear Chandler, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn North Charleston Coliseum. We are thrilled to hear you had such a restful and amazing experience! It’s wonderful to know that… Show more

    Red Roof Inn North Charleston Coliseum
    1 July 2025
  • Azzimani

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    This property doesn’t meet minimum standards of safety, cleanliness, and service quality. It should be closed and the people in charge of inspections should be investigated.

    Property response:

    Dear azzimani, Thank you for sharing your experience. We are truly sorry to hear your visit did not meet expectations. Guest feedback is taken seriously, and your comments will be shared with the appropriate team to help guide improvements in safety, cleanliness, and service. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely, Hotel Manager

    Dear azzimani, Thank you for sharing your experience. We are truly sorry to hear your visit did not meet expectations. Guest feedback is taken seriously, and your comments will be shared with the appropriate team to help guide improvements… Show more

    Red Roof Inn North Charleston Coliseum
    27 June 2025
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  • Anonymous

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    I just didn't like noise door slamming.. fine one little roach 🪳

    Everything else was good

    Property response:

    Dear Anonymous, Thank you for your thoughtful feedback and kind words. We are glad to hear most of your stay was enjoyable. Your suggestions about added bedding and noise are appreciated and will help us improve comfort for all guests. We look forward to welcoming you back for an even better experience. Sincerely, Hotel Manager

    Dear Anonymous, Thank you for your thoughtful feedback and kind words. We are glad to hear most of your stay was enjoyable. Your suggestions about added bedding and noise are appreciated and will help us improve comfort for all guests. We … Show more

    Red Roof Inn North Charleston Coliseum
    23 June 2025
  • 7.0 Good
    Douglas

    Reviewed: 22 June 2025 · Stayed in May 2025

    Verified review
  • Anonymous

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review
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  • Kevin

    Reviewed: 16 June 2025 · Stayed in May 2025

    Verified review
  • Kevin

    Reviewed: 16 June 2025 · Stayed in May 2025

    Verified review
  • Kevin

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review
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  • Burton

    Reviewed: 3 June 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 2 June 2025 · Stayed in May 2025

    Verified review

    toilet had a hard time flushing, remote did not work, there was screaming outside at nite

    Property response:

    Dear Anonymous, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn North Charleston Coliseum. We regret any inconvenience you may have experienced during your stay, including the issues with the toilet and remote control. I am sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you. Very truly yours, Rey Red Roof Management RediResponse Specialist

    Dear Anonymous, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn North Charleston Coliseum. We regret any inconvenience you may have experienced during your stay, including the issues with … Show more

    Red Roof Inn North Charleston Coliseum
    2 June 2025
  • Mary

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review

    Not like the advertisement picture at all.

    Low quality room. I stayed because it didn't smell and it was clean-ish and I didn't hear noise from the rooms around me.

    Property response:

    Dear Mary,  Thank you for taking the time to tell us about your experience at the Red Roof Inn North Charleston Coliseum. I am sorry that your experience did not meet your complete expectations due to the faulty room and unclean amenities. Please accept our sincerest apologies for all factors that led to discomfort. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.  Very truly yours, Shemar Red Roof Management RediResponse Specialist

    Dear Mary,  Thank you for taking the time to tell us about your experience at the Red Roof Inn North Charleston Coliseum. I am sorry that your experience did not meet your complete expectations due to the faulty room and unclean amenities.… Show more

    Red Roof Inn North Charleston Coliseum
    2 June 2025
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  • Emmalee

    Reviewed: 31 May 2025 · Stayed in April 2025

    Verified review

    It was in a good location.

    It was not the cleanest room. We had a smoke free room but every time we came in, it had a horrible cigarette smell.

    Property response:

    Dear Emmalee, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn North Charleston Coliseum. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially our property being a good location, however, we apologize that you were dissatisfied with the cleanliness and unpleasant smell of the room. Cleanliness is one of our top priorities and we're disheartened that we did not meet your expectations. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your concerns and we hope that you will give us another opportunity to provide you with a better experience. Sincerely, Joe Red Roof Management RediResponse Specialist

    Dear Emmalee, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn North Charleston Coliseum. We sincerely appreciate your comments and are happy to hear you had a great experience with us, esp… Show more

    Red Roof Inn North Charleston Coliseum
    2 June 2025
  • Mejía

    Reviewed: 30 May 2025 · Stayed in May 2025

    Verified review
  • Linda

    Reviewed: 28 May 2025 · Stayed in April 2025

    Verified review
    Property response:

    Dear Linda, Thank you for your enthusiastic feedback. We're thrilled to hear you loved your stay with us. It’s always great to know we could provide a positive and enjoyable experience. We truly appreciate your support and look forward to welcoming you back for another great visit soon. Thanks again for choosing our hotel. Sincerely, Hotel Manager

    Dear Linda, Thank you for your enthusiastic feedback. We're thrilled to hear you loved your stay with us. It’s always great to know we could provide a positive and enjoyable experience. We truly appreciate your support and look forward… Show more

    Red Roof Inn North Charleston Coliseum
    29 May 2025
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  • John

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    There was no bolt lock on the door in the room I stayed and the room smell like cigarettes.

    Property response:

    Dear Guest, Thank you for your feedback. We’re glad you chose to stay with us but sincerely apologize for the lack of a bolt lock and the smoke odor in your room. Your concerns are important, and we will address them promptly to ensure a safer and more comfortable experience. Sincerely, Hotel Manager

    Dear Guest, Thank you for your feedback. We’re glad you chose to stay with us but sincerely apologize for the lack of a bolt lock and the smoke odor in your room. Your concerns are important, and we will address them promptly to ensure a s… Show more

    Red Roof Inn North Charleston Coliseum
    27 May 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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