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  5. Reviews of Raintree at Phoenix South Mountain Preserve

Reviews of Raintree at Phoenix South Mountain Preserve 3 stars

4647 East Francisco Drive, Phoenix, AZ 85044, United States

#31 of 144 hotels in Phoenix

Guests' Choice

Review score

Based on 52 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.5

  • Location

    9.3

  • Facilities

    9.2

  • Staff

    8.7

  • Value for money

    9.3

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Showing 1 – 25

  • Reviewed: 3 April 2025

    10
    Fantastic Condo
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    Great location with being close to ball parks and airport and South Mountain. The rooms were immaculate. The ammenities were great and the price was excellent. This is a very safe place to stay if you want to be in the Phoenix area and close to the airport.

    Stayed in April 2025

  • Reviewed: 28 March 2025

    10
    Beautiful condo near airport and attractions
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    Great location near restaurants, ball parks, and the airport. The condo was fully equipped and the rooms and living areas were beautiful. A big plus was having a garage. This is very useful during the hot Phoenix summers!

    Stayed in March 2025

  • Reviewed: 27 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good

    Stayed in September 2024

  • Reviewed: 17 September 2024

    10
    Recommended
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    AC was a bit noisy.

    We loved our apartment, it was spacious and offered everything we needed. We felt like home.

    Stayed in September 2024

  • Reviewed: 29 July 2024

    8.0
    Good service, clean house, paid wifi
    • Business trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights

    wifi was paid and limited to only 4 devices, with the booking of 5 people it should be obvious that everyone carries one phone and one laptop and wifi should not be paid.

    We had an entire 3 bedroom house to ourselves and the pool services were great too

    Stayed in July 2024

  • Reviewed: 10 July 2024

    9.0
    It was an amazing stay!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights

    Perfect location, huge & comfortable apartment, nice pool.

    Stayed in July 2024

  • Reviewed: 5 December 2023

    10
    Great service and tons of space.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Quiet

    Stayed in November 2023

  • Reviewed: 9 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights

    - reservation was fully cancellable, but wouldn't change reservation to lesser days at lesser $ - hot water erratic - lighting in 2nd bedroom - lack of bathroom privacy in master bedroom

    - held reservation for delayed (2 days) arrival due to personal schedule issue - prompt response from maintenance/housekeeping - guidance to targeted locations from concierge

    Stayed in August 2023

  • Reviewed: 28 July 2023

    9.0
    Excellent apartment!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    All was great.

    Nice and spacious apartment. Great comfortable bed and proper working airco. Nice pool.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The flooring in the kitchen needed attention badly.

    Quick easy check in.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    10
    Awesome Home Away From Home
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Raintree Hotel was an absolute gem hidden in the mountains. I saw the pictures before booking, but I had no clue what I was about to walk into. Check-in was easy, and to my surprise, right after check-in, the hotel had a welcome desk where the young lady would help with anything visitors may need locally. That was a first and very, very. Our two-bedroom and two-bathroom suite had an attached garage. Unloading my SUV inside a covered garage was helpful and provided a sense of security. The room was clean, the beds were very comfortable, and everything I could ask for was a place away from home. We used the swimming pool area, which was nice. I noticed a barbecue area, a ping pong table, and an ice machine. Again, things that provided comfort to guests. Overall, I highly recommend it and would gladly go back again! Had I known that this one-night accommodation provided so much ease, I definitely would’ve booked for longer.

    Stayed in June 2023

  • Reviewed: 7 July 2023

    10
    awesome stay we would definitely come back.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    pool hours should be longer, or offer adults' quite pool time after 10pm.

    Great facility and location.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    10
    Enjoyable Stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Timeshare sales was not necessary.

    The location is great, away from busy streets and crowds. Room was clean and well stocked with towels and other supplies. Staff was very friendly.

    Stayed in July 2023

  • Reviewed: 13 June 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    quiet.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    8.0
    we really enjoyed our stay.
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    there was a lot of road construction around the facility.

    the location was great with the mountain preserve and trails at your back door.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    10
    Told all our friends about this great place.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night

    This timeshare resort was an exceptional deal. We were only a couple, but with a living room, two baths, (one amazing with tiled walk-in shower and a huge soaking tub. Other bath was a tub with shower, so we could both bath at same time. Living room was large and comfortable. Garage so drove in and felt very safe as enclosed.

    Stayed in May 2023

  • Reviewed: 30 May 2023

    10
    Pleasant surprise
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Bed was the best, thermostat worked excellent. Couch wasn't best as it was hide-a-bed. Definitely would stay again.

    Stayed in May 2023

  • Reviewed: 27 May 2023

    10
    Our stay was perfect, facilities were great, glad we were on the ground floor.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights

    It was perfect, but for 7 people we could have used more beach towels. But we made do and did not request more at the office.

    There was no breakfast at this location, we brought our own. This location was perfect for us and the privacy was great. The room size was also perfect for us. My grandchildren loved the pools. Unfortunately the hot tub was unavailable our last night.

    Stayed in May 2023

  • Reviewed: 21 February 2023

    9.0
    Awesome
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night

    broken jacuzzi/tub

    the views and hiking trails

    Stayed in January 2023

  • Reviewed: 12 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Pool was being refurbished, so it was unavailable and had construction noise. No toiletries supplied; remind guests at checkin and offer shampoo, body wash, etc at minimal cost. No ice immediately available in room. Was there an ice machine somewhere?

    Location, walking trails, roomy accomodations, clean, beautiful views, lovely condo.

    Stayed in February 2023

  • Reviewed: 26 December 2022

    10
    it was a on overnight girls night and suites our needs
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    nothing

    the trails

    Stayed in December 2022

  • Reviewed: 16 November 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 1 night

    This is my 27th business trip this year. My stay here was by far the best of this year. The staff were very friendly and accommodating to my requests and schedule. I would totally return on a vacation or my next work trip.

    Stayed in November 2022

  • Reviewed: 27 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Heaps of space, new facilities and very quiet

    Stayed in October 2022

  • Reviewed: 26 October 2024

    7.0
    South Mountain resort
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The front desk clerks were friendly but seemed very undertrained on how to make a guest feel welcome and comfortable. We arrived after sundown, had never been there be4, and it wasn't easy to find our unit based on verbal directions given us by clerk. No map given, no info on pool or other amenities. At checkout, the clerk accepted our keys and said ok. I asked if a receipt would be emailed. She said no. Then, maybe she saw my confusion, she offered to print a receipt. The front desk people need more training.

    The condo had a nice balcony and it faced the mountain, pool, and a natural wash below where we saw a javelina. The bed in the primary bedroom was comfy. The air conditioning worked well. Ample towels and linens in unit. Ceiling fans worked well. The 2 bedroom unit is spacious with 2 full bathrooms, washer dryer, full kitchen.

    Stayed in October 2024

Showing 1 – 25

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