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Reviews of Americas Best Value Inn Winston-Salem 3 stars

531 Akron Dr, Winston-Salem, 27105, United States

#44 of 45 hotels in Winston-Salem

Guests' Choice

Review score

Based on 493 hotel reviews

4.6

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.4

  • Location

    5.5

  • Facilities

    5.1

  • Staff

    6.2

  • Value for money

    5.8

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 4 July 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The wifi signal was very weak The television didn't have enough channels to choose from and they didn't have a list of channels The swimming pool wasn't open

    The size of the room The bed was comfortable

    Stayed in June 2025

  • Reviewed: 4 July 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool wasn't open The wifi signal was weak The television didn't have enough channels to choose from

    How big my room was.

    Stayed in June 2025

  • Reviewed: 19 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    towels are incomplete. no tv remote control. no clothes hangers. no hot water ( no hot water knob)

    comfortable and clean

    Stayed in May 2025

  • Reviewed: 1 May 2025

    5.0
    It’s was just ok, nothing that wild me
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Property location, staff took forever to assist customers.

    Very affordable

    Stayed in April 2025

  • Reviewed: 18 December 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    My shower didn't work.

    The bed was big and comfortable.

    Stayed in December 2024

  • Reviewed: 10 December 2024

    6.0
    I needed a cheap place to lay my head. I got what I paid for. Simple as that.
    • With a pet
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights

    They advertised breakfast. there was no breakfast. They advertised room service and or a restaurant connected to facility. It was not open. The elevators are creepy. The back door does not lock therefore people could just get in at anytime whether they had a room or not. People were sitting in the stairway getting "elevated". Kids were playing on the elevators. it was a zoo. This is located in the "hood".

    The ease of booking.

    Stayed in November 2024

  • Reviewed: 16 September 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very dirty place to stay, carpets in halls where dirty. One Elevator didnt work.. I asked for toilet paper for my room an they had one roll left in their stock.. online said there was breakfast, but was told by staff that there was never breakfast severed there..

    Staff was very kind an helpful

    Stayed in September 2024

  • Reviewed: 5 September 2024

    5.0
    I only stayed here because the rates are the cheapest around and I was waiting to move into an apartment.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool and gym are permanently closed,no ice buckets , no towels when I asked for them at front desk . Theres a lot of shady activity from guests . You can only come in and out the front door . People were fighting in the hallway at 12 o’clock at night for like 30 minutes .I called the front desk to send security up and they obliged .

    The room I was in 312 was really nice and clean but the carpet in the hallway looks and smell like by have never been cleaned . The rates are very good or a week stay

    Stayed in September 2024

  • Reviewed: 9 August 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator very slow and concerned it might not work. My husband was in a wheelchair

    Price and location

    Stayed in July 2024

  • Reviewed: 8 July 2024

    4.0
    There was no stay
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    When i got to the place they did not Find my reservation at all!, i just did not want to stay there after seeing how the lobby was also i was tierd afuwr driving 11 hours, i decided to go stay at another hotel

    Stayed in July 2024

  • Reviewed: 16 January 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The elevator did not work The facilities were old It said that it offered breakfast in the reservation and in the facilities they did not offer it.

    The room is newly remodeled

    Stayed in January 2024

  • Reviewed: 12 December 2023

    4.0
    Disappointing about sums it up.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    From the questionable, working elevator, to the very uncomfortable beds, to the laughable excuse of a breakfast, "disappointing" about sums our brief stay at this location up. I imagine the pool would have been closed even if it hadn't been October based on the everything else.

    The staff was friendly enough, AMC's Fear Fest was playing on cable TV, & the Wendy's across the highway had excellent service & decent fries. The parking was plentiful and the grounds seemed to be kept clean.

    Stayed in October 2023

  • Reviewed: 2 December 2023

    5.0
    It was okay
    • Leisure trip
    • Group
    • King Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    It was clean

    Stayed in November 2023

  • Reviewed: 28 November 2023

    4.0
    Disappointed, not as shown in pictures.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Room was nothing like the pictures show. Our room was very outdated, furniture badly scratched or broken. Beds were very uncomfortable and bowed in the middle. Towel racks in the bathroom were rusted and the toilet paper holder was missing. The walls and ceiling in the bathroom are badly repaired and the tub faucet leaked. It was good enough to sleep at, barely, but will not book with this hotel again.

    Location was good for what we were in town for, staff was friendly.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Need some more renovations. Restoration to its former elegance would make it a+.

    Clean room. Comfortable bed.

    Stayed in October 2023

  • Reviewed: 13 November 2023

    4.0
    This is a two star hotel so I guess I should not be surprised. The staff were great though.
    • With a pet
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    My key did not work FOUR times!! No microwave. Broken clothes rack. Dirty hallway. Corridors and elevator were scary!!

    staff and comfort of bed. Large TV

    Stayed in November 2023

  • Reviewed: 7 November 2023

    4.0
    Will not be back to that location
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Upgrade dining area. Replace carpets in the hallways they wear and out date. Remind of the movie The Shining. In the room lack comfort and inviting. No couch or lounging chair. The rocking chair was not comfortable to set in. The elevators the buttons didn't work. The vending machines were half empty. Not very much to choose from. Basically it was really ghetto and I didn't feel comfortable staying. my room had to be discounted do to my original room got trash by the previous persons and I had to wait for a room to become available. Not very happy with my stay

    There was not a big selection to choose from and the dining area need an upgrade.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    My room was okay other than an open can of beans left in a drawer from a previous guest. I noticed a weird smell and investigated and found the can in the drawer. The hotel is old and very unkept. The hallways, elevator, breakfast area are filthy. Looks like a skid row building.

    The staff were friendly. The room was okayish.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    4.0
    Room was canceled BEFORE we checked in!
    • Business trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our room was canceled before we could check-in. My friend used one credit card to hold the room. She was going to use a different credit card when we checked in. The establishment ran the card that morning before we checked in and that card was declined therefore canceling the room and we was told the hotel was completely booked and norooms were available. So I went on booking.com and found a room at the same hotel that was apparently booked for the weekend. Paid for the room and came back an hour later and checked into our room. The hotel is in desperate need of a "complete renovation"

    Was able to get a room on Booking.com last minute and found a room at the same hotel that was apparently booked for the weekend. Paid for the room and came back an hour later and checked into our room.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    4.0
    Disappointing
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not very clean, AC kept freezing,

    Low cost

    Stayed in September 2023

  • Reviewed: 21 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Elevator in bad shape. Property looked under construction. Pool closed

    Price

    Stayed in August 2023

  • Reviewed: 19 August 2023

    4.0
    Disappointing
    • Business trip
    • People with friends
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The mattress was comfortable, but the furniture, the room, the appliances, lamps need to be updated.The breakfast presentation can stand an upgrade as well.

    The staff try their best to accommodate.

    Stayed in July 2023

  • Reviewed: 14 August 2023

    6.0
    If you’re looking for a quick and cheap stay close to downtown this is your place.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location was very sketchy. Lobby was old and out dated. Complementary breakfast was trash (three cereal choices and an instant oatmeal.)

    The bedrooms were nice, clean.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    6.0
    I guess you get what you pay for!
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Property Cleanliness is lacking and property up keep.

    Location is excellent

    Stayed in August 2023

Showing 1 – 25

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