The only disappointing thing was the room service. Only having it done once on a six night stay.

The location is amazing in downtown I'd highly recommend it. Our daughter especially loves a "night swim" when I goes dark but the pool is still warm. Free Starbucks in the morning also helps!

Stayed in August 2025

The staff very friendly, nice and quiet , clean

That it’s close to everything walking distance

Stayed in August 2025

Limited parking and long walk to the room

Very close to downtown area just need to walk across the street lots of restaurants and bars

Stayed in August 2025

The room on the first floor does not have a view and a balcony, and there is no place to dry our swimwear.

Location: easy access to the pool and lobby. I love the smell of the bath products! 👍

Stayed in August 2025

The only thing that can be changed is the shower head in the bathroom and install a hand held shower head that's adjustable for all heights of people. Do not like the rain shower head. Totally does not work for a shower.

Loved the location and the resort. Have stayed there several times. Always enjoy our stay. We used to live in Menifee, Calif. Now we live in AZ. and will drive to stay at the Palm Mountain always!

Stayed in August 2025

Did not stay long enough to enjoy the property

Stayed in July 2025

It's great that the hotel has a pool, but remember pools mean families and children. That's not a problem per se - just something to be aware of if you're thinking about chilling by the pool (so, not much of a problem really)

At the end of a long drive on a very hot day it was great to be met by friendly helpful staff who got us checked-in easy (and a similar experience on the way out). The hotel is very central if you want to explore Palm Springs on foot. The room was spacious, clean and comfortable.

Stayed in July 2025

Nothing negative to report.

Friendly staff. Nice modern rooms, conveniently located near a range of great resaturants. Good pool, convenient parking.

Stayed in July 2025

The shared patio area…although it was secured, we could not just go straight to the car or enter to our room from the patio area. We had to walk around the building which was a bit of an inconvenience. That was the only negative

Great location, friendly staff and an overall great resort

Stayed in June 2025

Great location. Beautiful grounds. Clean rooms.

Stayed in April 2025

While the room was ADA compliant, I had to ask for a chair with armrests--not easy to find. I also wish there was a towel rack next to the sink, rather than behind the toilet.

The pool is wonderful, with the view of the mountain side. The location, near the main street, museum, and restaurants (including Tommy Bahama's) is excellent. The room was ADA compliant.

Stayed in May 2025

All good.

Quick one night stay. Been here before and always enjoy my stay. Great place.

Stayed in May 2025

Our A/C unit was a bit noisy and cycled frequently at night. The west facing door was in direct sunlight in the afternoon so on the 102F weekend we were there the door and handle were exceedingly hot.

Excellent proximity to downtown. We opted for a 1st floor room as it had easy access to the pool from our own little patio. Comfortable room, comfortable bed, nothing over the top, just a simple, tidy, friendly, comfortable place to stay.

Stayed in May 2025

The air conditioning was a bit loud and also the hot tub jets only worked sometimes...

Very pet friendly and very lush outside area alot of grass for the desert.

Stayed in April 2025

Bathrooms could be nicer.

This hotel is in a great location with beautiful grounds and poll area. The rooms were recently updated which was a very nice touch. The bathrooms may have been slightly updated but still lack high end quality. You don’t get cleaning each day so be aware, we ran out of TP and had to go to the front desk for some. As I said this hotel is in a great location and the convenience and price are second to none. The staff is helpful and friendly.

Stayed in April 2025

Since housecleaning only came every couple of days, room needed more hooks and racks to dry towels for reuse.

Grounds and pool very nice. Walking distance to so much downtown entertainment. Room was comfortable and having door/patio doors opened created a nice breezy spot to relax. Staff was friendly and helpful, and picked us up/dropped us off at airport. Even held our bags at no fee on check out day with late flight. Loved the small market in the lobby for coffee, tea and snacks too! Will be back

Stayed in November 2024

Multiple dead palm trees around pool Making pool area look depressing, dirty, poor like a $6 dollar motel along an old road.

No breakfast served. Location great.

Stayed in November 2024

The King bed was the hardest thing I’ve ever laid on. It was bad. Make sure you are in the buildings that surround the pool area for the real PS experience. The ground floor rooms in the main building near the lobby are nice enough, but don’t deliver the same kind of retro Palm Springs vibe.

Location is steps to the busiest part of Palm Canyon drive with lots of great restaurants. Clean and attractive lobby. Parking was easy.

Stayed in December 2024

A big hotel area, so maybe the walks with suitcases can be a bit long to the car park...

Really nice hotel with a great pool area and friendly staff! Big car park in the back and free of charge. Towels at the pool provided. The loction is great, walkable distance to Arenas Rd with some bars and Downtown with even more restaurants etc. Wifi everywhere, big room, everything is clean and safe area as well.

Stayed in October 2024

There are signs all over that renovations will begin early 2025, which is great for anyone looking to come back, but doesn't do much for those who are staying there right now with the current prices. Our room was very clean and nice; the furniture is a little outdated, but that didn't matter. The bed was very springy and almost like laying on a board with a piece of foam on top - that's what it felt like. The pillows were comfortable. The AC had a note asking us not to turn it down below 68, but it wouldn't turn on and we couldn't figure out how to open the shutters and window (not sure that they are meant to be opened), which would have helped with the heat and humidity in the room. We ended up turning the fan on continuously all night, and it helped a little.

The resort is centrally located and very close to the airport, which is what we were looking for - only 6 minutes to the airport at 4am. I also love that this resort is pet friendly. Even though my dogs are service dogs, we only like staying at places that are pet friendly. They also enjoyed the treats given in the doggy welcome bags provided at check-in. The staff was great and explained everything very well and paid attention to me as a customer. We were only there for one night and did not take advantage of the pool or spa.

Stayed in December 2024

It’s kinda old

The location is fantastic

Stayed in November 2024

Fabulous location, love the pool and free bikes.

Stayed in November 2024

N/A

Always a nice environment

Stayed in November 2024

Rooms are getting old

Love the location

Stayed in November 2024