Reviews of Baymont by Wyndham Rawlins 3 stars

Clean nice room

Amenities lack of. No coffee maker. Check in at the diner was weird. Food not good.

Nothing.

Everything. It started off normal. The younger lady that checked me in was pleasant and helpful. Unfortunately I must have accidentally deactivated my room key and there was another older lady at the desk by this time. I did not have my ID because I had not planned to go off the property. I ended up back in the diner, where the office is, and there was no AC. The older lady did not check me in so she did not know that I had checked in already. The guy that also saw me check in vouched for me because she said she would have not let me back into my room without my ID. She gave me a nonsensical scenario that had nothing to do with the situation at hand. She said if I lose my key and someone finds it…which how would they know the name or room number if they found a random room key? They wouldn’t. She could have verified on her end some info FROM my ID. In trying to explain that to her she kept giving scenarios and info that had nothing to do with the situation at hand. She told me the night before some person gave their key to a friend and again, that situation was NOT comparable to mine. I would actually understand not letting me up if I was a friend of a friend and not listed as an occupant. She wasn’t accepting the advice I gave her in identifying someone without their ID. I told her she could have asked me to verify the address on the ID. The name on the account or even the room number and she just looked at me as if I was speaking a language She couldn’t compute. She literally said “well I don’t know what you want me to do”. I informed her that I just told her what she could have done. She wasn’t listening to understand but more to respond. She does NOT need to work in customer service if she can’t come up with solutions to customer services issues. If that older gentleman was not standing there I would have been locked out of my room because she refused to let me in OR think to verify info on the same ID she was requesting.

Great location, clean and beds comfortable.

No real staff around in the building. You have to go into the diner to check in. Not many amenities in the room. No coffee available in lobby. (There is no lobby!) You have to ask for a coffee maker for your room. But Starbucks is 2 min away.

The diner was cute and the beds were clean and comfy .Staff was super nice and accommodating!

Bathrooms were definitely needing and upgrade and some good scrubbing on the shower floor would be nice ! Diner was cool ,bathrooms need cleaning !!!

I couldn’t say what was nice because the room we were given had not been cleaned at all and it looked as if someone was already living in it.

We had a room with a king bed reserved for over a month. When we arrived we were given a room with two queen beds that had not been cleaned and was in complete disarray. We were told that there were no other rooms available and we were forced to scramble to find other accommodations. Also, the “front desk” is located at the diner next door. Weird.

Did not get breakfast, nothing to like

Checking in at a restaurant and getting a key to a rook that someone was already sleeping in. Having to go back to the restaurant and get a new room that was substandard. Will not be staying there again.

I can’t think of anything positive there

Had to wait 10 minutes to check in. The lady was off property, had to wait for her return. The room was very dated, the beds were uncomfortable. There was NO soap in our room. Found a big bug in bathroom. Overall not a relaxing evening.

Nothing due to the fact that i booked the room and after a long day of driving and arriving at the hotel with no hours of service left. Only to find out that they didn't have a room for me even though i received a confirmation number for the booking. Very inconvenient and i will never recommend this place. Staff is very slow and terrible customer service.

i booked the room and after a long day of driving and arriving at the hotel with no hours of service left. Only to find out that they didn't have a room for me even though i received a confirmation number for the booking. Very inconvenient and i will never recommend this place. Staff is very slow and terrible customer service.

Very basic hotel but it was clean and quiet. It was close to the freeway and a restaurant is located right in front. Check-In is in the restaurant but worked out perfectly.

Was convenient and clean, nice.

The surrounding environment. A bite rough.

Convenient location of hotel - staff was friendly

Kind of odd checking in at the diner

Great beds

They are still living under Covid rules. A coffee maker you have to get at front desk, no ice buckets in your room. 1 room had no cups another had no soap. Not enough room to put our luggage. Nowhere in bathroom to set things.

The diner was so cute. The rooms were pet friendly which is a plus for us.

The diner.