Reviews of Moxy Boulder University
1247 Pleasant St, Boulder, 80302, United States
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewFree coffee and drink token was nice along with the location of the hotel.
I think that breakfast options included in the stay would go a long way. Also not having a mini fridge in the room was difficult.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLovely space! Love the lobby and outdoor seating. Small room but very comfy and exactly what I needed.
NA
Dear Valued Guest, Thank you for the wonderful feedback! We’re so glad to hear you loved our lobby and outdoor seating, and that your room, though compact, was comfortable and exactly what you needed. Creating a cozy, welcoming atmosphere for our guests is what we strive for, and it’s great to know we hit the mark. We look forward to welcoming you back to Moxy Boulder soon! Warm regards, Humberto Fermo General Manager Hotel Moxy Boulder
Dear Valued Guest, Thank you for the wonderful feedback! We’re so glad to hear you loved our lobby and outdoor seating, and that your room, though compact, was comfortable and exactly what you needed. Creating a cozy, welcoming atmosphere… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewI don’t know. They canceled our reservation the day before our arrival.
We were dropping our daughter off for her first year of college and celebrating an anniversary. They called the day before our stay and canceled our reservation. They rebooked us in a different city! That wasn’t going to work for our plans and I told them that. They were unwilling to help us find a room in the city of our original reservation. I had to rebook on my own.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation is central. Loved the indoor/outdoor of the bar.
Beds are not comfy
Dear Valued Guest, Thank you for the perfect 10 out of 10 rating and for sharing your feedback! We’re delighted to hear you enjoyed our central location and loved the indoor/outdoor vibe of our bar, it’s one of our favorite features, especially for relaxing and connecting with others. At the same time, I appreciate your note regarding the bed comfort. Guest comfort is very important to us, and your comments will be shared with our team as we continue to evaluate ways to enhance the in-room experience. We look forward to welcoming you back to Moxy Boulder soon! Warm regards, Humberto Fermo General Manager Hotel Moxy Boulder
Dear Valued Guest, Thank you for the perfect 10 out of 10 rating and for sharing your feedback! We’re delighted to hear you enjoyed our central location and loved the indoor/outdoor vibe of our bar, it’s one of our favorite features, … Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe lobby is modern, comfortable, and aesthetically pleasing.
The rooms were surprisingly small and cramped.
Dear Valued Guest, Thank you for your feedback and 8 out of 10 rating. We’re glad to hear you enjoyed our modern and comfortable lobby design, it’s wonderful to know the atmosphere made a positive impression. At the same time, I understand your concern about the room size feeling smaller than expected. Moxy’s design is intentionally compact and efficient, though we recognize this style may not suit every traveler’s preference. Your comments are important and will be shared with our team as we continue to find ways to enhance both comfort and guest experience. We hope to have the opportunity to welcome you back and provide an even better stay next time. Warm regards, Humberto Fermo General Manager Hotel Moxy Boulder
Dear Valued Guest, Thank you for your feedback and 8 out of 10 rating. We’re glad to hear you enjoyed our modern and comfortable lobby design, it’s wonderful to know the atmosphere made a positive impression. At the same time, I understan… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe property is new, modern, well-maintained, and located in a great area. It has a nice bar and convenience store. The valet parking service is quick and convenient, and the staff are friendly, welcoming, and helpful.
Unfortunately, housekeeping never serviced our room. On our second night, we returned to find it exactly as we’d left it, except for a note, water bottles, and a beer placed on the bed, which was worse since it meant staff entered but didn’t clean. Front desk promised to fix it but didn’t, as there was no housekeeping or manager on-site. While we eventually received Marriott bonus points for the inconvenience, the experience was disappointing.
Dear Valued Guest, Thank you for taking the time to share your detailed feedback and for highlighting both the positives and areas where we fell short. I’m pleased to hear you enjoyed our modern property, convenient location, and the service from our valet and front desk teams. It’s also wonderful to know our bar and grab-and-go offerings added to your stay. That said, I sincerely apologize for the housekeeping issues you experienced. Your room should have been serviced properly, and the situation you described, items left in the room without the expected cleaning, falls short of the standards we hold ourselves to. I also regret that our team did not resolve this promptly after you raised it with the front desk, and I understand how frustrating it must have been not to have a manager available to assist you at the time. While I’m glad you were offered bonus points, I know this does not replace the experience you should have had. Please know your feedback is being addressed directly with our housekeeping and management teams to ensure this does not happen again. We truly appreciate you choosing to stay with us and hope you will consider giving us another opportunity to provide you with the seamless, comfortable experience you deserve. Warm regards, Humberto Fermo General Manager Hotel Moxy Boulder
Dear Valued Guest, Thank you for taking the time to share your detailed feedback and for highlighting both the positives and areas where we fell short. I’m pleased to hear you enjoyed our modern property, convenient location, and the serv… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewEverything was spot on. All the staffs were very helpful and welcoming! Even their roof deck and tub had the most beautiful view! Will definitely go back!
Dear Valued Guest, Thank you for the perfect score and such wonderful feedback! We’re thrilled to hear everything about your stay was spot on, and that our team made you feel welcomed and cared for. It’s also great to know you enjoyed the rooftop deck and hot tub, the views of the mountains from there are truly special, and we’re glad you were able to experience them. We look forward to welcoming you back to Moxy Boulder for another memorable stay! Warm regards, Humberto Fermo General Manager Hotel Moxy Boulder
Dear Valued Guest, Thank you for the perfect score and such wonderful feedback! We’re thrilled to hear everything about your stay was spot on, and that our team made you feel welcomed and cared for. It’s also great to know you enjoyed the… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewGreat location. I like the vibe of the atmosphere of the hotel. Lobby area where all the sofa table and chairs is very inviting.
1) Valet parking is too expensive. 2) The bed isn’t as comfortable as I thought. 3) more snacks selection.
Dear Valued Guest, Thank you for your thoughtful feedback and 9 out of 10 rating. We’re glad you enjoyed our great location, inviting lobby space, and the overall vibe of the hotel, it’s wonderful to know the atmosphere made you feel welcome. We also appreciate your constructive comments regarding valet pricing, bed comfort, and snack selection. Your feedback is valuable, and we’ll take it into consideration as we continue looking for ways to enhance our guest experience. We look forward to welcoming you back to Moxy Boulder and hopefully earning that perfect 10 next time! Warm regards, Humberto Fermo General Manager Hotel Moxy Boulder
Dear Valued Guest, Thank you for your thoughtful feedback and 9 out of 10 rating. We’re glad you enjoyed our great location, inviting lobby space, and the overall vibe of the hotel, it’s wonderful to know the atmosphere made you feel welc… Show more
Reviewed: 5 August 2025 · Stayed in May 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in June 2025
Verified reviewModern decor. Modern rooms. Great location. Great ambience in general. Would go back.
Can’t remember
Reviewed: 1 August 2025 · Stayed in May 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewnice location and nice rooms
breakfast options are very limited, quality is meh and prices are too high
Dear Valued Guest, Thank you for your feedback and for rating us an 8 out of 10. I’m glad to hear you enjoyed our location and found the rooms to your liking. However, I’m sorry to hear that your experience with our breakfast offerings didn’t meet expectations. We’re currently reviewing our menu to enhance both the variety and quality of options, and your comments regarding pricing are noted and appreciated. We truly value your input, it helps us improve, and we hope to have the opportunity to welcome you back for an even better experience. Warm regards, Humberto Fermo General Manager Hotel Moxy Boulder
Dear Valued Guest, Thank you for your feedback and for rating us an 8 out of 10. I’m glad to hear you enjoyed our location and found the rooms to your liking. However, I’m sorry to hear that your experience with our breakfast offerings di… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewStaff is not trained well.
Dear Valued Guest, Thank you for your feedback and for staying with us at Hotel Moxy Boulder. I’m truly sorry to hear that your experience with our team did not meet expectations. We take comments like yours seriously, and I want to assure you that we are actively working on strengthening our training and service standards to ensure every guest interaction is consistently positive and professional. Your input is invaluable as we strive to improve, and I hope you’ll consider giving us another opportunity to provide the level of service you deserve. Warm regards, Humberto Fermo General Manager Hotel Moxy Boulder
Dear Valued Guest, Thank you for your feedback and for staying with us at Hotel Moxy Boulder. I’m truly sorry to hear that your experience with our team did not meet expectations. We take comments like yours seriously, and I want to assur… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe bar/reception area was a relaxed and comfortable area to spend some time
The staff were not service orienated. I had multiple problems and discrepancies with my bill. The system did not have my breakfast included which had to be rectified and then finally I was charged for.
Dear Valued Guest, Thank you for taking the time to share your recent experience with us. While I’m pleased to hear that you enjoyed the relaxed atmosphere of our bar and reception area, I’m truly sorry to learn about the service challenges you encountered during your stay. At Moxy Boulder, we pride ourselves on delivering an engaging and seamless guest experience, and it’s clear we fell short in this instance. Please accept my sincere apologies for the billing discrepancies and the frustration caused by the breakfast charge. Situations like these are not reflective of the standards we hold ourselves to, and I will personally review your case with our team to ensure we correct the issue and take steps to prevent similar problems in the future. Thank you again for your feedback, it’s through comments like yours that we continue to grow and improve. Warm regards, Humberto Fermo General Manager Hotel Moxy Boulder
Dear Valued Guest, Thank you for taking the time to share your recent experience with us. While I’m pleased to hear that you enjoyed the relaxed atmosphere of our bar and reception area, I’m truly sorry to learn about the service challeng… Show more