8.6

Reviews of Moody Gardens Hotel Spa and Convention Center 4 stars

Seven Hope Boulevard, Galveston, TX 77554, United States

  • Julio

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    cleanliness stafff great service food was amazing the pool very clean towels and games for family amazing love the bounce place for my toddler great place to stay at about 3-5 minutes to the beach

    nothing everything was amazing

  • Maria

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
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  • Nancy

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Everything was GREAT

    Everything was fine

  • 3.0 Poor
    Charles

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    I did not like the room a/c kept knocking all night. They also charge me 50 a night for damage fee. The blankets was to then and the bathroom was not very good. I left the next morning and they didn't refund me my extra day.

    Property response:

    Hello Charles, thank you for your feedback, and we're sorry your stay didn't meet expectations. We apologize for the issues with the A/C, blankets, and bathroom. We've shared your comments with our team to address them. As for the $50 damage deposit, it is a standard, refundable hold released after checkout if no damages are found. If there’s been an issue with your refund, please contact our front desk so we can assist you further.

    Hello Charles, thank you for your feedback, and we're sorry your stay didn't meet expectations. We apologize for the issues with the A/C, blankets, and bathroom. We've shared your comments with our team to address them. As f… Show more

    Moody Gardens Hotel Spa and Convention Center
    28 August 2025
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  • Alan

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Pool was very nice. Saw the pyramids and enjoyed. Palm Beach was not open and expected to go there.

    Everything was good. No disappointments.

    Property response:

    Thank you for the positive feedback! We hope to see you again in the future.

    Moody Gardens Hotel Spa and Convention Center
    28 August 2025
  • Mary

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Pool, arcade for kids, outdoor activities by the pool. Food was good too!

    Tub filled up even during showers.

    Property response:

    Thank you for the positive feedback! And we do apologize for any inconvenience experienced with the bathroom. We hope to see you again in the future.

    Moody Gardens Hotel Spa and Convention Center
    28 August 2025
  • Scott

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Nice, clean facility.

    Lots of kids in the hot tub

    Property response:

    Thank you for the positive feedback! We hope to see you again in the future.

    Moody Gardens Hotel Spa and Convention Center
    28 August 2025
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  • Anonymous

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The cost, location, quality of service and room.

    N/A

    Property response:

    Thank you for the positive feedback! We hope to see you again in the future.

    Moody Gardens Hotel Spa and Convention Center
    27 August 2025
  • Jossie

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    It was clean and everyone was very nice and helpful. The breakfast was amazing!!!!

    Property response:

    Thank you for the positive feedback, Jossie. I'm glad to hear that you enjoyed your stay with us. We can't wait to have you back!

    Moody Gardens Hotel Spa and Convention Center
    27 August 2025
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  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Danni

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Justin

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Laid back, nice pool area, kid friendly!

    No complaints

    Property response:

    Thank you for your feedback. We are happy to hear you had a great experience.

    Moody Gardens Hotel Spa and Convention Center
    26 August 2025
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  • Laila

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Anestacio

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Nicolas

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Everything

    N/A

    Property response:

    Thank you for the review, we hope to see you again soon!

    Moody Gardens Hotel Spa and Convention Center
    25 August 2025
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  • Lillian

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    It was so clean and staff was very friendly

    Everything closes very early we didn’t get to enjoy palm beach after the pyramids

    Property response:

    Thank you for the review, we hope to see you again soon!

    Moody Gardens Hotel Spa and Convention Center
    25 August 2025
  • Tina

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Location, service at front

    Understaffed to the point of shops and amenities were closed… issues with bar not having ingredients for their ADVERTISE SPECIALTY DRINK on the busy day Friday and Saturday… old style rooms with very low low water pressure, as a resort all these things and more should be ready available being it’s a resort.. not happy and would not go back.

  • Anonymous

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Check in smooth...service dog registration was DELIGHTFUL with Michelle. Room was very nice!

    ONLY PROBLEM-programmable clock-NO instructions in the room on how to set-it was forty-five {45} minutes behind.

    Property response:

    Thank you for the review, we hope to see you again soon!

    Moody Gardens Hotel Spa and Convention Center
    25 August 2025
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  • Robyn

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 23 August 2025 · Stayed in June 2025

    Verified review
  • Melissa

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The staff was great .Rooms were clean .

    Are room smelt like paint lacquer, strong the whole time we were there. The staff was very understanding and moved us , but we could not get away from the smell. I understand you have to renovate to keep the hotel up , but the smell was awful.

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  • Bebo

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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