Reviews of Moody Gardens Hotel Spa and Convention Center 4 stars
Seven Hope Boulevard, Galveston, TX 77554, United States
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewcleanliness stafff great service food was amazing the pool very clean towels and games for family amazing love the bounce place for my toddler great place to stay at about 3-5 minutes to the beach
nothing everything was amazing
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything was GREAT
Everything was fine
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewI did not like the room a/c kept knocking all night. They also charge me 50 a night for damage fee. The blankets was to then and the bathroom was not very good. I left the next morning and they didn't refund me my extra day.
Hello Charles, thank you for your feedback, and we're sorry your stay didn't meet expectations. We apologize for the issues with the A/C, blankets, and bathroom. We've shared your comments with our team to address them. As for the $50 damage deposit, it is a standard, refundable hold released after checkout if no damages are found. If there’s been an issue with your refund, please contact our front desk so we can assist you further.
Hello Charles, thank you for your feedback, and we're sorry your stay didn't meet expectations. We apologize for the issues with the A/C, blankets, and bathroom. We've shared your comments with our team to address them. As f… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewPool was very nice. Saw the pyramids and enjoyed. Palm Beach was not open and expected to go there.
Everything was good. No disappointments.
Thank you for the positive feedback! We hope to see you again in the future.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewPool, arcade for kids, outdoor activities by the pool. Food was good too!
Tub filled up even during showers.
Thank you for the positive feedback! And we do apologize for any inconvenience experienced with the bathroom. We hope to see you again in the future.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNice, clean facility.
Lots of kids in the hot tub
Thank you for the positive feedback! We hope to see you again in the future.
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe cost, location, quality of service and room.
N/A
Thank you for the positive feedback! We hope to see you again in the future.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewIt was clean and everyone was very nice and helpful. The breakfast was amazing!!!!
Thank you for the positive feedback, Jossie. I'm glad to hear that you enjoyed your stay with us. We can't wait to have you back!
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLaid back, nice pool area, kid friendly!
No complaints
Thank you for your feedback. We are happy to hear you had a great experience.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEverything
N/A
Thank you for the review, we hope to see you again soon!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt was so clean and staff was very friendly
Everything closes very early we didn’t get to enjoy palm beach after the pyramids
Thank you for the review, we hope to see you again soon!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation, service at front
Understaffed to the point of shops and amenities were closed… issues with bar not having ingredients for their ADVERTISE SPECIALTY DRINK on the busy day Friday and Saturday… old style rooms with very low low water pressure, as a resort all these things and more should be ready available being it’s a resort.. not happy and would not go back.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewCheck in smooth...service dog registration was DELIGHTFUL with Michelle. Room was very nice!
ONLY PROBLEM-programmable clock-NO instructions in the room on how to set-it was forty-five {45} minutes behind.
Thank you for the review, we hope to see you again soon!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe staff was great .Rooms were clean .
Are room smelt like paint lacquer, strong the whole time we were there. The staff was very understanding and moved us , but we could not get away from the smell. I understand you have to renovate to keep the hotel up , but the smell was awful.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified review